The Quay Hotel

2.0 star property

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Photo gallery for The Quay Hotel

Deluxe Family Room | In-room safe, desk, iron/ironing board, free WiFi
Property grounds
Porch
Lobby
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
57 South Bridge Road, Singapore, 058688
  • Boat Quay
    ‪5 min walk‬
  • Clarke Quay Central
    ‪6 min walk‬
  • Raffles Place
    ‪6 min walk‬
  • Paya Lebar (QPG-Paya Lebar Air Base)
    ‪26 min drive‬

Room options

Superior Twin Room without windows

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room without windows

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

Deluxe Double Room, City View

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Family Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

The Quay Hotel

Hotel with a rooftop terrace, a short walk to Raffles Place
A restaurant, a rooftop terrace and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Quay Hotel offers 41 air-conditioned accommodations with a safe and complimentary bottles of water. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Singapore hotel provides complimentary wireless Internet access. Smart televisions come with cable channels. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Quay Hotel. During your stay, you're just a quick walk from Raffles Place. Enjoy features like free WiFi in public areas, plus a restaurant and a rooftop terrace.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Raffles Place and Merlion
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. A rooftop terrace, a vending machine, and multilingual staff are also featured at The Quay Hotel.

This Singapore hotel is smoke free.

The Quay Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A restaurant

Things to do

  • Playground

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: SGD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: SGD 75 per vehicle (one-way, maximum occupancy 7)
  • Late check-out fee: SGD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
The Quay Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quay Hotel Singapore
Quay Hotel
Quay Singapore
The Quay Hotel Hotel
The Quay Hotel Singapore
The Quay Hotel (SG Clean)
The Quay Hotel Hotel Singapore

The Quay Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 171 out of 459 reviews
Rating 8 - Good. 187 out of 459 reviews
Rating 6 - Okay. 68 out of 459 reviews
Rating 4 - Poor. 19 out of 459 reviews
Rating 2 - Terrible. 14 out of 459 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Owain

Stayed 3 nights in Nov 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities
Great location! Pictures looked better than the actual room. Overall good for a short stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sharon

Stayed 2 nights in Oct 2024

8/10 Good

Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful small hotel, close to everything. Staff was amazing .
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The room didn’t matched with what I have been shown on the picture. Too narrow and difficult to move within the room. Not worth the price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came from the United States and booked this well in advance..and my experience here exceeded my expectations. Even though it was months earlier when we discussed transportation from the airports to pick me up..They were prompt! The one was very nice and clean! With small fridge and air conditioning! Would definitely stay here again!
Stayed 2 nights in Oct 2024

6/10 Okay

SEE PENG

Stayed 1 night in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the price. Dining options for a GF person was limited in immediate area although found around town using public transportation or long walk. Public transportation is right out front of hotel ( bus stop) so there's always folks hanging around during the day and early evening. Overall, place is quite,clean and has on site laundry.
Stayed 4 nights in Sep 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is not a five star hotel but gets five stars for being exactly what is advertised. For a one night stay we went with a very cheap “no window” room. The room was small as expected, but cleaner, newer and comfier than expected and the location is brilliant a two minute walk from boat quay.
Stayed 1 night in Sep 2024

10/10 Excellent

Kiel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very conveniently located.
Stayed 4 nights in Sep 2024

8/10 Good

Melody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great price. Comfortable rooms with fantastic AirCon, lots of power outlets, lots of light switches, and rainfall shower. Bus stop right in front of the hotel. I would stay here again on our next trip.
Stayed 3 nights in Sep 2024

10/10 Excellent

Oriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, and quiet
Stayed 2 nights in Sep 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, close to Boat and Clarke Quay also MRT. Lots of restaurants and bars close by. Most restaurants open around 11am so not much breakfast spots.
Stayed 4 nights in Aug 2024

6/10 Okay

Kenn Li, Aylesbury

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The hot water was temperamental. Expensive for what we got. Location was good.
Stayed 3 nights in Aug 2024

2/10 Terrible

Brad

Business traveller
Disliked: Amenities, property conditions & facilities
No hot water, barely warm. Music base or some other noise coming through to the room all night.
Stayed 2 nights in Aug 2024

6/10 Okay

colleen

Disliked: Property conditions & facilities, room comfort
Bed not good uncomfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it a nice and simple hotel that is conveniently located. Staffs are all nice and courteous. However, the room is very small but ok.
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Stayed 2 nights in Jul 2024

8/10 Good

Ruth

Liked: Amenities
Nice, it’s beside the bus stop. Walking distance to tourist attractions.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent location to stay in Singapore. The room was small but adequate. Transport was literally outside the door and many cheap traditional eateries and restaurants within a very short walk.
Stayed 4 nights in May 2024