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Hotel Castel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Castel

Exterior
Balcony
Hiking
Junior Suite, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk
Golf

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Bar
    Bar
  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Rue du Scex 38, Sion, 1950
  • Supersaxo Mansion
    9 min walk
  • Museum of Archaeology
    11 min walk
  • Sion Cathedral
    11 min walk
  • Sion (SIR)
    6 min drive

Room options

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Mountain View

  • 30 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, Mountain View

  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Mountain View

Standard Double Room, Mountain View | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room, Mountain View

  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

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About this property

Hotel Castel

Hotel in Sion with coffee shop/cafe and restaurant
This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, conference space and laundry facilities.
Hotel Castel offers 26 accommodations with minibars and a safe. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Sion hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Hotel Castel. During your stay, you're just a quick walk from Supersaxo Mansion. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes a playground
  • Within a 15-minute walk of Supersaxo Mansion and Museum of Archaeology
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. A terrace, ski storage, and complimentary newspapers in the lobby are also featured at Hotel Castel. For a fee, parking is available.

This 3-star Sion hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 7:30 AM and 10:00 AM.
On-site venue – This restaurant specialises in Regional cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CHF 10 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 11 for adults and CHF 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free cot
  • In-room sofa bed
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 28 December 2024 to 31 December 2024 (dates subject to change).
The following facilities are closed seasonally each year. They will be closed from 1 August to 31 December:
  • Dining venue
The following facilities are closed on Sunday and Saturday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: CHF 9.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 11 for adults and from CHF 7 for children
  • Self-parking fee: CHF 10.00 per night
  • Pet fee: CHF 9.00 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Castel Sion
Hotel Castel
Castel Sion
Hotel Castel Sion
Hotel Castel Hotel
Hotel Castel Hotel Sion

Hotel Castel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 92 out of 256 reviews" "
Rating 8 - Good. 115 out of 256 reviews" "
Rating 6 - Okay. 37 out of 256 reviews" "
Rating 4 - Poor. 8 out of 256 reviews" "
Rating 2 - Terrible. 4 out of 256 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot close to downtown
Stayed 1 night in Aug 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stop over
Great one one night stop over on our trip
Stayed 1 night in Jun 2024

8/10 Good

Myles

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Jean Francois

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, very friendly staff and clean rooms
Stayed 5 nights in Mar 2024

10/10 Excellent

Lynne

Stayed 5 nights in Jan 2024

8/10 Good

EVA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Feb 2024

6/10 Okay

Lukas

Travelled with partner
Liked: Cleanliness
Average hotel for a good price. Easy access to ski resorts around Sion (by car), like 4 vallees

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice little hotel. Clean, comfortable rooms. Nice staff. A good restaurant on site and a decent breakfast. Parking available. Easy to walk into center of Sion to see all of the historic sites.
Stayed 2 nights in Sep 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
a 12-minute walk to/from the central station. Excellent value.
Stayed 1 night in May 2023

8/10 Good

Lindsay

Stayed 2 nights in Feb 2023

2/10 Terrible

Stella

Stayed 1 night in Feb 2023

10/10 Excellent

Lynne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was made very comfortable because of the friendliness of all of the staff.
Stayed 5 nights in Jan 2023

4/10 Poor

Tomas

Stayed 1 night in Jul 2022

6/10 Okay

Henrik

Stayed 1 night in Jul 2022

10/10 Excellent

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big junior suite, very comfortable for family of four at a good price for the region. Staff set up pack and play for toddler. Room had lovely balcony overlooking the mountains. Staff was very helpful. Good breakfast. Small playground outside breakfast room for kids to play while parents have coffee. Good restaurants close by. Would stay again.
Stayed 1 night in Jul 2022

8/10 Good

Lynne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and accommodating. Breakfast was substantial. I would happily stay here again. The property is a little dated.
Stayed 5 nights in Jul 2022

8/10 Good

Johan

Stayed 1 night in May 2022

10/10 Excellent

Brendan

Stayed 1 night in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities, room comfort
Walls made of paper, hopefully you enjoy your neighbor's phonecall as much as he does. Smelly Shower. Rather old. Just convenient. Nothing more nothing less
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pour un séjour golfique
Très bon emplacement. Proche du golf. Chambre propre et confortable. Très bon accueil et service.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for family, staff were super friendly and helpful.
Stayed 1 night in Jun 2021

6/10 Okay

Louise

Travelled with family
Disliked: Cleanliness, staff & service
Below average
They had missed to make the converible sofa bed although the booking clearly marked that we were 2 adults and 2 kids so we had to call reception and ask for that to be done. The coffee machine wasn't clean and the small milk containers to use for the coffe were past due date. All in all, not a great experience.
Stayed 1 night in Feb 2021

10/10 Excellent

Finbarr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel very efficient staff
Always great helpful staff. Nothing is too much trouble.
Stayed 1 night in Feb 2021

6/10 Okay

Eyedaktari, UK

Travelled with partner
Liked: Staff & service
Rudimentary first a fairly high price. No air conditioning, poorly equipped mini-bar and rooms in need of an overhaul. Service however was very good
Stayed 1 night in Aug 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020