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Hempstead House Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hempstead House Hotel

Indoor pool, seasonal outdoor pool, pool loungers
Exterior
Terrace/patio
Indoor pool, seasonal outdoor pool, pool loungers
The Ashby Suite | 1 bedroom, individually decorated, individually furnished, desk

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Breakfast included
  • Pool
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
London Road, Bapchild, Sittingbourne, England, ME9 9PP
  • Sittingbourne and Kemsley Light Railway
    4 min drive
  • Milton Creek Country Park
    5 min drive
  • Kent Science Park
    7 min drive
  • London (SEN-Southend)
    87 min drive

Room options

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Room, 1 Double Bed

  • 22.78 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Executive Room, 1 Double Bed

  • 17.98 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for The Ashby Suite

The Ashby Suite | Living area | TV

The Ashby Suite

  • 40 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Superior Room, 1 Double Bed

  • 15.97 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, individually decorated, individually furnished, desk

Standard Room, 1 Double Bed

  • 11.76 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hempstead House Hotel

Hotel in Sittingbourne with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Hempstead House Hotel offers 34 accommodations with coffee/tea makers and complimentary dressing gowns. This individually decorated and furnished accommodation includes desks. Digital televisions are provided.

Bathrooms include a combined bath/shower unit, designer toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

AquaManda Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hempstead House Hotel. During your stay, you'll be within walking distance of Sittingbourne Golf Centre. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine with garden views at Lakes Restaurant, one of the property's 2 restaurants
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body treatments, aromatherapy or body wraps at AquaManda Spa
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 1-minute drive from Sittingbourne Golf Centre and a few minutes from Sittingbourne Heritage Museum
  • Pets welcome free of charge
Hempstead House Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 2519 square feet (234 square metres) and includes conference space. A seasonal outdoor pool, a sauna, and spa services are also featured at the business-friendly Hempstead House Hotel. Free self parking is available.

This 4-star Sittingbourne hotel is smoke free.

Guests are served a free English breakfast on weekdays from 7:00 AM to 9:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Lakes Restaurant – Overlooking the garden, this fine-dining restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Brasserie – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Brasserie
  • Lakes Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 2,519 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Children under 16 years old are not allowed in the fitness facilities, health club or pool.

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.00 per night.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night
  • Rollaway bed fee: GBP 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hempstead House Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead Hotel Sittingbourne
Hempstead House Hotel Hotel
Hempstead House Hotel Sittingbourne
Hempstead House Hotel Hotel Sittingbourne

Hempstead House Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 342 out of 537 reviews" "
Rating 8 - Good. 153 out of 537 reviews" "
Rating 6 - Okay. 29 out of 537 reviews" "
Rating 4 - Poor. 7 out of 537 reviews" "
Rating 2 - Terrible. 6 out of 537 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning, beautiful hotel, very clean and grounds, all staff are polite helpful and friendly. Food was excellent. The gym is small but great for us. Definitely will stay here again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Jasmine

Travelled with partner
Disliked: Staff & service, property conditions & facilities
We stayed here as our first night off as mum and dad so was hoping for a good nights sleep. Was firstly disappointed with the greeting we received. We were not shown to our room just told where to go in this massive house we had never been in before !! The room was dark smelled dusty. Was woken up at 4am by stairs creaking and banging above and around us was so loud It kept us up from 4-8am I ended up going to reception at 8am nearly in tears because I was soo tired ! We spoke to another couple who also said there was a dog barking above them constantly from 9pm onwards the same night (we went for a meal so misses the barking luckily !) The staff were absolutely usless with helping me no manager came to deal with the matter I was just told either Icould have a £50 refund or complain !? Absolutely terrible standards especially running somewhere like this you would think guests would be made to feel like there staying in a 4 star and not a 2 star. Especially the money we paid for the room. Never coming back here and we will be telling our wide knit family and friends community about this place !
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Judith

Stayed 1 night in Aug 2024

10/10 Excellent

Loretta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPER PLACE TO STAY
We stayed in the Ashby Suite which was spacious and beautiful. The only criticism I could make is the sofa bed wasn’t particularly comfortable. All mod cons in the kitchen and a lovely seating area. Bathroom was spacious and modern. Spa facilities were fine and the staff were all friendly and attentive
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Stayed 1 night in Aug 2024

8/10 Good

Lester

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little bit warm
My only complaint would be my room was very warm even though it has air-conditioning it can only be turned down to 20. That’s the highest I have the heating on in my house and the thermometer was saying my room was 26° even with the Aircon on.
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Amenities, property conditions & facilities
Hempstead House is a beautiful Spa Hotel, surrounded by lovely gardens. It has everything one could want for a relaxing stay. The staff were all extremely friendly and very helpful. Wonderful breakfast in the morning. Would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay, hotel very clean , staff friendly , pool and spa lovely, dinner and breakfast were great , definately recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Jasmine

Stayed 2 nights in Jul 2024

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Roshni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible staff! Great hotel
Very pretty room but the standout are the staff, each and every single one from the receptionist, to the chefs, restaurant staff, cleaner had a big warm friendly smile. So lovely!
Stayed 1 night in Jul 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, lovely staff,a good base to explore from, highly recommended from us.
Stayed 3 nights in Jul 2024

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room bathroom amazing Would defo go back again
Stayed 1 night in Jul 2024

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean, quiet & luxurious hotel. Spa area is a bit too hot. Evening food didn't have very much choice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay
Have stayed in a lot of hotels in the past year and this is certainly one of the best
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
Overall it was lovely but mattress far too soft for back sufferers. Room tidied but bed not made.
Stayed 2 nights in Jul 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Mr.J

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Continually excellent.
We have stayed many times in Hempstead House Hotel and it always exceeds expectation. This time we were in the original part of the hotel. The room was pristine and the amenities were very good. The surrounding gardens are lovely and although we didn't use the spa on this occasion, it looked beautiful and clean. The staff have always been friendly and helpful and the breakfast was very good. Dinner, which was served with a choice of two restaurants, both formal or more casual, was of an excellent standard. I would always return to this hotel when in the area.
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend away.
Excellent service, staff brilliant and couldn’t do enough for you. Food delicious and great quality. Room a little compact for a family room , but would definitely stay here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Manisha

Stayed 1 night in Jun 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024