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Holiday Inn Sittingbourne by IHG

3.5 star property

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Photo gallery for Holiday Inn Sittingbourne by IHG

Exterior
Property amenity
Premium Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk
Daily full breakfast (GBP 12.95 per person)
Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
70 London Road, Sittingbourne, England, ME10 1NT
  • AquaManda
    ‪4 min walk‬
  • Sittingbourne and Kemsley Light Railway
    ‪16 min walk‬
  • Milton Creek Country Park
    ‪3 min drive‬
  • London (LCY-London City)
    ‪77 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | In-room safe, individually decorated, individually furnished, desk

Premium Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, individually decorated, individually furnished, desk

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

In-room safe, individually decorated, individually furnished, desk

Premium Room

  • Sleeps 2
  • 1 Single Bed

Similar properties

Exterior

Village Hotel Maidstone

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (1003)
The price is CHF 81
for 1 room
includes taxes & fees
20 Feb - 21 Feb
Village Hotel Maidstone

About this property

Holiday Inn Sittingbourne by IHG

Art Deco hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
Holiday Inn Sittingbourne by IHG offers 79 air-conditioned accommodations with a safe and coffee/tea makers. This individually decorated and furnished accommodation includes desks. A pillow menu is available. Plasma televisions come with pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Sittingbourne hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Sittingbourne by IHG. During your stay, you're just a quick walk from AquaManda. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at The Coniston Kitchen
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from AquaManda and a 2-minute drive from Sittingbourne and Kemsley Light Railway
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 2 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 1028 square feet (96 square metres) and includes a conference centre. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Sittingbourne by IHG. Self parking is free.

This 3.5-star Sittingbourne hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 9:30 AM.
The Coniston Kitchen – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.
The Bar at Coniston – On-site lobby lounge.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 9:30 AM for a fee: GBP 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bar at Coniston
  • The Coniston Kitchen

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Conference centre (1,028 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 12.95 per person
  • Rollaway bed fee: GBP 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Coniston
Best Western Coniston Hotel
Coniston Best Western
Coniston Hotel Sittingbourne
Coniston Hotel
Coniston Sittingbourne
Holiday Inn Sittingbourne Hotel
Holiday Inn Sittingbourne
Holiday Inn Sittingbourne
Holiday Sittingbourne By Ihg
Holiday Inn Sittingbourne by IHG Hotel
Holiday Inn Sittingbourne an IHG Hotel
Holiday Inn Sittingbourne by IHG Sittingbourne
Holiday Inn Sittingbourne by IHG Hotel Sittingbourne

Holiday Inn Sittingbourne by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 192 out of 535 reviews
Rating 8 - Good. 187 out of 535 reviews
Rating 6 - Okay. 76 out of 535 reviews
Rating 4 - Poor. 42 out of 535 reviews
Rating 2 - Terrible. 38 out of 535 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort
One of the worst Holiday Inns!
Check-in experience wasn't great...no one to greet us at reception, so had to wait a few minutes before someone called to us they wouldn't be long. Lady on reception did not smile, and was not helpful when we asked to change rooms, being told the hotel was fully booked at 5pm so changing room was not possible (we had a problem with our room which was overlooking a very noisy residential area). Coming from a hotel background myself, I know not all guests would be checked in by 5pm, so a switch to another room should have been very possible). The hotel from the outside looked very run down and there was visible water damage on the inside ceilings, including in our room's bathroom. In our room, the bathroom was just seprated by glass pannels (very 1960s/70s?!) Which did not reach the ground, with no lock or handle on door, so absolutely no privacy whatsoever! Was however very clean, I could not fault this. Shower leaked all over the floor when on, so ground was dangerous after use, and any floor towels were soaked through. We tried to call down to reception from our room, but did not manage to get through (possibly no one there yet again?). When we headed downstairs to ask the lady on reception regarding booking a taxi, we were very abruptly told there would be no possibility of getting a taxi at that time. We explained we did not need one now, and so were grunted at and a card simply passed to us without any further word. Breakfast was a long wait for items to be replenished
Stayed 1 night in Oct 2024

2/10 Terrible

Madelyn

Stayed 1 night in Oct 2024

2/10 Terrible

James

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom/ toilet being enclose in frosted glass box in the room not very private. The door would not shut completely. Otherwise the hotel was excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

ben

Stayed 1 night in Oct 2024

10/10 Excellent

Ken

Stayed 1 night in Sep 2024

10/10 Excellent

John

Stayed 1 night in Aug 2024

10/10 Excellent

Kev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Leighton

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The lifts were out of action, the AC was not working throughout the hotel, the room we had didn’t have any windows that opened, and it smelled musty. the bathroom was substandard. We checked out and asked for a refund 10 mins after checking in.
Stayed 2 nights in Aug 2024

6/10 Okay

Keith

Business traveller
Liked: Cleanliness, staff & service
On check in i was told the following no lift no aircon no fan and no windows that open. The room was really hot and struggled to sleep on both nights.
Stayed 2 nights in Aug 2024

10/10 Excellent

iulian

Stayed 1 night in Aug 2024

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel
This was the worst hotel stay I have experienced. No aircon, broken and was told it wouldn’t be fixed until Jan! No hot water and the toilet didn’t flush properly. Dogs barking outside all night. Terrible. Avoid at all costs.
Stayed 1 night in Aug 2024

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel but no AC
Stayed 1 night in Jul 2024

4/10 Poor

Joseph

Liked: Cleanliness
Disliked: Room comfort
Death by Pigeon.
We booked a standard room for a couple, when we arrived we had been allocated a twin room…not awful but not a great start to a lovely weekend away. The air con was broken…which we were informed of at check in but, no alternative was offered, a room with a window that could open AND let in air…more on this. It has been a very warm weekend, outside temps hitting close to 30 degrees. The room did have a window but it opened into a small atrium used for storage and, it seems, a group of pigeons who were trapped in there. So the view was of a wall and some empty water bottles, with a window that opened into a small space with a glass room that let air hotter than the sun into the room. No cold water offered or any extra fans…we did have one but the plug sockets don’t exist on the side of the room with the beds in. Finally, room 134 is opposite an office…presumably the house keeping staff office, both mornings we were woken by groups of staff being very loud outside and with us being able to hear their loud and inappropriate conversations with their office door open…probably because they were also very hot in there too 🙄 All in all, it was horrendous. Unbearably hot, pigeons throwing themselves at a glass roof all night and loud staff. It’s a shame because the hotel itself is actually lovely with gardens and is in a great location.
Such a great view.
Stayed 2 nights in Jul 2024

8/10 Good

Rosalba

Stayed 1 night in Jul 2024

6/10 Okay

Rosalba

Travelled with family
Liked: Cleanliness, staff & service
Communal areas are good but rooms smell of damp.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

RICHARD

Stayed 1 night in Jul 2024

4/10 Poor

Sam

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The break was spoilt by the fact that the hotels air conditioning was not working. The room we were placed in was unbearably hot to the point that it made us feel unwell. We had a single fan which offered some relief but only to one side of the bed. There wasnt a socket at the other side of the bed, so the offer of an extra fan was futile. When we spoke with reception about the problem, they acknowledged it was an ongoing problem for rooms where the windows didnt open. They said we should imagine how the cleaners felt who had to work in there. It's a bit irrelevant to us really considering that we had paid to stay in the room. The room itself was clean and had all that was needed, the tv was a little on the small side but did the job. A fridge would have been a nice touch as the drinks we had were soon too warm to be palatable. The sink in the bathroom has a design flaw, so when the tap is turned on the water hits the front of the basin and soaks the person stood washing their hands. Luckily we had a spare change of clothing! The shower was a disaster. In the middle of the night it turned itself on. The sound of running water was loud enough to wake us and was a bit unsettling. The next morning looking forward to a shower after a night in the sauna room, we found that the temperature lever was broken and that it was set to ice cold. If it was a couple of degrees warmer it would probably have been a relief but it was really just too cold to be bearable.
Stayed 1 night in Jul 2024

2/10 Terrible

Steve

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

lee

Stayed 2 nights in Jul 2024

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024