10/10 Excellent
Verified traveller
5 Nov 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 2 nights in Nov 2018
Smilen Hotel and Wellness
3.0 star property
Choose dates to view prices
Photo gallery for Smilen Hotel and Wellness
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Bar
- Breakfast included
- Room service
- Spa
- Pet-friendly
- Laundry
Explore the area
Shumkov Kamuk 9 str, Smolyan, Smolyan, 4700
- Smolyan Lakes - Snezhanka6 min drive
- Smolyan Ski Resort14 min drive
- Pamporovo Ski Resort20 min drive
Room options
View all photos for Apartment
Apartment
- 50 sq m
- Mountain view
- Sleeps 4
- 1 King Bed and 2 Single Beds
View all photos for Studio
Studio
- 40 sq m
- Mountain view
- Sleeps 4
- 1 King Bed
View all photos for Deluxe Double Room
Deluxe Double Room
- 34 sq m
- Mountain view
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
View all photos for Double Room ( Fireplace)
Double Room ( Fireplace)
- 36 sq m
- Mountain view
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
View all photos for Double Room
Double Room
- 28 sq m
- Mountain view
- Sleeps 3
- 1 King Bed OR 2 Single Beds
About this property
Smilen Hotel and Wellness
Ski-in/ski-out hotel with a restaurant
Ski into Smilen Hotel and Wellness, where you can relax in a sauna, enjoy a drink at the bar/lounge or have a meal at the restaurant. Housekeeping is available on request.
Smilen Hotel and Wellness offers 18 accommodations with minibars and coffee/tea makers. Flat-screen televisions come with premium cable channels.
Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include ski-in/ski-out access and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at Smilen Hotel and Wellness, you'll be close to Smolyan Lakes - Snezhanka. Free breakfast, free WiFi in public areas and free self-parking are available.
- Free cooked-to-order breakfast served daily
- Free WiFi
- Free self-parking
- Grab something to eat at the restaurant or stop for a drink at the bar/lounge
- Amenities include a front desk safe, multilingual staff and a rooftop terrace
- On-site recreation includes a sauna, ski-in/ski-out access and a playground
- 6 minutes by car from Smolyan Lakes - Snezhanka and 14 minutes from Historical Museum
- Pets welcome for a fee (restrictions apply)
Smilen Hotel and Wellness offers its guests ski-in/ski-out access and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.
A rooftop terrace, spa services, and a library are also featured at the business-friendly Smilen Hotel and Wellness. Self parking is free.
This 3-star Smolyan hotel is smoke free.
Guests are served a free cooked-to-order breakfast daily from 8:30 AM to 10:30 AM.
Smilen Hotel and Wellness has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.
Languages
English, French, German, Russian
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- Ski shuttle nearby
- Free self parking on site
Food and drink
- Free cooked-to-order breakfast available daily 8:30 AM to 10:30 AM
- A bar/lounge
- A restaurant
Things to do
- Library
- Playground
- Sauna
- Ski equipment rentals
- Ski-in/ski-out access
Family friendly
- Free cot
- Playground
Conveniences
- 24-hour front desk
- Luggage storage
- Safe at front desk
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
Outdoors
- Barbecue grill
- Garden
- On a lake
- Rooftop terrace
Spa
- Massage
- Spa services
Accessibility
- No lift
Room amenities
Bedroom
- Bedsheets provided
- Free cot
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided
Entertainment
- Flat-screen TV with premium cable channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Limited room service
- Minibar
More
- Desk
- Energy-saving switches in guestrooms
- Heating
- Iron/ironing board on request
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
- Pets: EUR 5 per pet, per day
- Maximum 2 pets
- Restrictions apply
- For more information, you can reach out to the property at the number on the booking confirmation Service animals are exempt from fees.
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 8.0 per day.
- Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: EUR 100.0 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Pet fee: EUR 5 per pet, per day
- Service animals are exempt from fees
- Rollaway bed fee: EUR 8.0 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
- To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Smilen Hotel Wellness Smolyan
Smilen Hotel Wellness
Smilen Wellness Smolyan
Smilen Wellness
Smilen And Wellness Smolyan
Smilen Hotel and Wellness Hotel
Smilen Hotel and Wellness Smolyan
Smilen Hotel and Wellness Hotel Smolyan
Smilen Hotel and Wellness Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 3 reviews" "
10 - Excellent
1
Rating 8 - Good. 1 out of 3 reviews" "
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 3 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 3 reviews" "
2 - Terrible
0
6.8/10
Cleanliness
7.4/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
8/10 Good
Verified traveller
15 Oct 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Oct 2018
6/10 Okay
Ayten
24 Sept 2018
Disliked: Cleanliness, staff & service
Otel Değerlendirme
Otelin konumu iyi,bulmakta hiç zorlanmadık.İlk baştan rezervasyonumuzu bulmakta zorluk çektiler.Temizlik adına kötü.4 gece konakladık fakat 1 kez bile çarşaf değişimi yapılmadı. Havlular 3 günde değişti ve havlulara temiz denilemez.Odaya temizlik olarak sadece her gün çöp atılarak yapıldı. Yatak hiç rahat değildi.
Hizmet sınavını başarılı geçemediler. Resepsiyonda kimse durmuyordu.
Ayten
Stayed 4 nights in Sep 2018