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Hotel Sur

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Sur

Down duvets, minibar, desk, free WiFi
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Reception
Sports bar, al fresco dining, open daily
Poolside bar

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Pool

Explore the area

Map
Passeig Maritim de Cala Bona, 25, Son Servera, Illes Balears, 07559
  • Bona Beach
    1 min walk
  • Cala Millor Beach
    15 min walk
  • Alma Mia
    1 min walk
  • Manacor Station
    23 min drive

Room options

View all photos for Superior Double Room, Balcony, Sea View

Down duvets, minibar, desk, free WiFi

Superior Double Room, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Pool View (3 Adults)

Down duvets, minibar, desk, free WiFi

Superior Double Room, Balcony, Pool View (3 Adults)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Pool View (2 Adults + 1 Child)

Down duvets, minibar, desk, free WiFi

Superior Double Room, Balcony, Pool View (2 Adults + 1 Child)

  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Double Room, Balcony, Sea View (2 Adults + 1 Child)

Down duvets, minibar, desk, free WiFi

Superior Double Room, Balcony, Sea View (2 Adults + 1 Child)

  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Standard Double Room, Balcony

Down duvets, minibar, desk, free WiFi

Standard Double Room, Balcony

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, Balcony, Pool View

Down duvets, minibar, desk, free WiFi

Standard Double Room, Balcony, Pool View

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, Balcony, Sea View (3 Adults)

Down duvets, minibar, desk, free WiFi

Superior Double Room, Balcony, Sea View (3 Adults)

  • Sea view
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Single Room, Balcony

Single Room, Balcony | Down duvets, minibar, desk, free WiFi

Single Room, Balcony

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Balcony, Pool View

Down duvets, minibar, desk, free WiFi

Superior Double Room, Balcony, Pool View

  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Hotel Sur

Hotel in Son Servera with fitness centre and seasonal outdoor pool
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a poolside bar, a snack bar/deli and a seasonal outdoor pool. Change of towels is available on request
Hotel Sur offers 102 air-conditioned accommodations, with minibars. Rooms open to balconies. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Sur, you're just a quick walk from Bona Beach. You'll find features such as free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Dining room, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym, a playground and bicycles to rent
  • Steps from Bona Beach and Platja de na Marins
  • Airport shuttle service available for a fee
Hotel Sur offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A library, a terrace, and multilingual staff are also featured at the business-friendly Hotel Sur. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 3-star Son Servera hotel.

The hotel hosts a free manager's reception daily.
Dining room – This buffet restaurant specialises in local and international cuisine and serves breakfast and dinner.
British Bar – On-site sports bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
A hosted evening meal is available for a surcharge daily.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 10 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: EUR 3.50 for adults and EUR 3.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of EUR 15
  • Snack bar/deli

Restaurants on site

  • British Bar
  • Dining room

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower

Entertainment

  • TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 3.5 for adults and from EUR 3.5 for children
  • Airport shuttle fee: EUR 30 per person (return)
  • Airport shuttle fee per child: EUR 30 (return), (from 3 to 12 years old)
  • In-room safe fee: EUR 2.5 per night
  • Hosted evening meal: EUR 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Hotel Sur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10:00 AM to 7:00 PM

Property is also known as

Hotel Sur Hotel
Hotel Sur Son Servera
Hotel Sur Hotel Son Servera

Hotel Sur Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 1 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

6.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay lovely staff and family run
Stayed 9 nights in Jul 2024

8/10 Good

SALLY

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Lovely stay very friendly only fault our bed sheets were never changed in the 10 night stay Good was brilliant lots of choice
Stayed 10 nights in Jun 2024

6/10 Okay

ANSAR

Disliked: Property conditions & facilities
If your budget is low , you get in , don't expect too much
Stayed 1 night in Jul 2023

10/10 Excellent

sofie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Yannick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

Mirko

Travelled with family
Disliked: Amenities, property conditions & facilities
Das Hotel war alt, was grundsätzlich nicht schlimm ist. Aber wenn man mit einem GYM wirbt, dann sollte es auch nutzbar sein.(stand voller Fahrräder und war unsauber und praktisch nicht nutzbar). Die Zimmer waren abgenutzt und nicht sehr sauber. Die Gegend ist gut, wenn man im Trubel sein möchte. Zum Schlafen ok…. Mehr aber nicht.
Stayed 7 nights in Jul 2022

8/10 Good

Frederic

Travelled with group
Liked: Cleanliness, staff & service
État générale ok,bonne localisation Un peu bruyant
Stayed 6 nights in Jul 2022

8/10 Good

Toril Hansine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rommet var lite, men greit nok til opphold når man har ferie og er ute hele dagen. Fint lite basseng i tilknytning til hotellet. Veldig enkel frokost .
Stayed 14 nights in Jul 2022

10/10 Excellent

Michiel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie
Stayed 7 nights in Sep 2021