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Grand Hotel Flora

4.0 star property

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Photo gallery for Grand Hotel Flora

Lobby
Garden
Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing
Staircase
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Pool
  • Parking available
  • Room service

Explore the area

Map
Corso Italia 248, Sorrento, NA, 80067
  • Corso Italia
    ‪1 min walk‬
  • Museo Correale di Terranova
    ‪7 min walk‬
  • Piazza Lauro
    ‪7 min walk‬
  • Sorrento (RRO-Sorrento Heliport)
    ‪20 min walk‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Superior Double or Twin Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, soundproofing

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, soundproofing

Suite

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, Sea View

Classic Double Room, Sea View | Minibar, in-room safe, desk, soundproofing

Classic Double Room, Sea View

  • 20 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Signature Double or Twin Room

Signature Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Signature Double or Twin Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Grand Hotel Flora

Hotel with a 24-hour front desk, steps from Corso Italia
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and self parking.
Grand Hotel Flora offers 130 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include bidets and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the pool at Grand Hotel Flora. During your stay, you're just a quick walk from Corso Italia. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the pool and the helpful staff
  • Steps from Corso Italia and 7 minutes on foot from Gulf of Naples
  • Pets welcome free of charge
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at Grand Hotel Flora. For a fee, parking is available.

This 4-star Sorrento hotel is smoke free.

For a fee, guests can enjoy breakfast daily.
Grand Hotel Flora has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Parking on site (EUR 20 per day)

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 15 November and 04 March.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 20 per day
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Flora Hotel
Grand Flora Sorrento
Grand Hotel Flora
Grand Hotel Flora Sorrento
Hotel Flora Grand
Hotel Grand Flora
Grand Flora
Hotel Flora Sorrento
Grand Hotel Flora Hotel
Grand Hotel Flora Sorrento
Grand Hotel Flora Hotel Sorrento

Grand Hotel Flora Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 72 out of 184 reviews
Rating 8 - Good. 54 out of 184 reviews
Rating 6 - Okay. 30 out of 184 reviews
Rating 4 - Poor. 15 out of 184 reviews
Rating 2 - Terrible. 13 out of 184 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sandra

Stayed 4 nights in Oct 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Victoria, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location this is a great place to stay close to so many great places to visit like Positano for example. Daniella goes the extra mile to help you with everything and from here you can go everywhere if you want to.
Stayed 2 nights in Sep 2024

6/10 Okay

Antonella

Stayed 4 nights in Sep 2024

6/10 Okay

Clementina

Travelled with partner
Liked: Amenities
Not much of a view. Rooms were clean and close to amenities
Stayed 4 nights in Sep 2024

8/10 Good

Roy H

Liked: Cleanliness, staff & service, property conditions & facilities
Out side of shower facilities very nice room and premises!
Stayed 2 nights in Sep 2024

10/10 Excellent

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience and staff extremely helpful
Stayed 3 nights in Sep 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2024

2/10 Terrible

Haitham, Beirut

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
One of the worst hotels i have ever stayed at! They sold me an old room that is completely different than the picture! Bad AC, no working electricity sockets no safe, door doesn’t close properly! It was bad! And the staff is very limited with very slow response time! For this high price i would have booked a much better place!
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Hotel and staff were amazing.
Stayed 4 nights in Jul 2024

6/10 Okay

John

Travelled with partner
Disliked: Property conditions & facilities
This is a nice hotel if a bit dated in the rooms department , whatever happens if they offer you a room in the 650’s it’s so noisy , I’m a light sleeper & it was awfull …..but good enough we asked for a change of room and they let us & gave us a decent one on the ground floor , nice pool , good breakfast & a decent location ..not bad but not the best .
Stayed 6 nights in Jul 2024

4/10 Poor

Brandi

Disliked: Cleanliness, staff & service, property conditions & facilities
Old and run down. Loud street noise all night long. Bed hard as a rock shower very small.
Stayed 1 night in Jun 2024

8/10 Good

Lydian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel only issue was the refrigerator didn’t work properly.
Stayed 1 night in Jul 2024

10/10 Excellent

Srimati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent: beautiful hotel, fantastic staff, superb breakfast, and breathtaking views!
Stayed 1 night in Jul 2024

10/10 Excellent

Ross

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in the heart of Sorrento. Easy walk to everything and the pool was a great way to relax. Rooms were big, new, clean and very nice.
Stayed 2 nights in Jul 2024

8/10 Good

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is walking distance from the bus/train terminal. Very clean room, beautiful lobby, great pool. Convenient walking distance to town/restaurants/shops etc. Small room. Bathroom has one of those rainfall showerheads which provide no pressure so you take a lot longer to shower. There was sufficient hot water. Get a room n the back which overlooks the lemon trees they have growing back there and the pool (we were able to see on when it was empty). The rooms in the front face a gas station.It would have been a nicer stay with a back facing room. Staff was nice and let me check in early
Stayed 4 nights in Jun 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel Beautiful rooms with balcony Pool is great & always get sun lounger Staff are really helpful Location is great to see all of Amalfi coast
Stayed 4 nights in Jul 2024

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice and staff was exceptional. Breakfast was on the 5th floor and we were on the 4th floor and it was very noisy to wake up too. But everything else was lovely.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yefim

Travelled with group
Liked: Cleanliness, amenities
Quiet clean hotel with pool and everything you might need 10 min walk from center of city
Stayed 5 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No issues
Stayed 5 nights in May 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel , great room over looking the pool .
Stayed 3 nights in May 2024

4/10 Poor

Steve

Disliked: Property conditions & facilities
Terrible breakfast… far to expensive for quality of food service and general staff not very friendly…
Stayed 3 nights in May 2024

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and went above and beyond. Would highly recommend and will definitely return to stay there if I’m in Sorrento again
Stayed 2 nights in Apr 2024

2/10 Terrible

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
0 stars if possible! In our opinion, the hotel is not safe from theft. We left a wallet with money out on the table when we went down to the pool. When we returned, the wallet and money were missing. We immediately reported this to the front desk, but they were dismissive, claiming a Manager was not on site, and telling us to wait until the next day. The next day, someone came to our room and confronted us about the theft with housekeeping present, saying the maid did enter the room but it was "impossible" that she stole the money, since she worked there for 10 years. We felt unsafe that this conversation was initiated with her present. We noted that there was no "do not disturb" sign, and we had no option to deny entry to the room while we were away. After this incident was dismissed, we went to the front desk to try to communicate, but we were told there was no proof of the theft, and nothing they could do. The staff seemed totally uninterested in assisting, and their callous reaction made us feel it was not an uncommon incident. We filed a police report, but in our opinion, the hotel should have been much more concerned with our report and making things right, as we believe the only possible explanation is the item was stolen by hotel staff. Following our experience, we found multiple other reviews mentioning theft and mirroring our exact experience. The hotel looks nice on the outside and is well located, but we feel it is not safe.

2/10 Terrible

Taylor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At first we were very happy with the property pool was still open bar was open hotel was nice , but the next morning we left our room for 15 mins for the complimentary breakfast and we returned to the room with the maid inside we left and let her finish . When we returned I looked around and noticed 70 euro missing from my wallet which I had left thinking 15 minutes to the breakfast a floor down was a safe bet in which I was wrong . Confronted the maid in which she said no English and the front desk didn’t seem to care about my complaint either . Don’t trust this hotel or their staff after a quick google search I found a dozen complaints about thefts during breakfast from their cleaning staff .
Stayed 2 nights in Oct 2023