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Hilton Sorrento Palace

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Sorrento Palace

Exterior
Point of interest
Junior Suite, 1 King Bed, Sea View | View from room
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Spa

Explore the area

Map
Via Sant' Antonio 13, Sorrento, NA, 80067
  • Sorrento Cathedral
    8 min walk
  • Villa Fiorentino
    9 min walk
  • Deep Valley of the Mills
    9 min walk
  • Sorrento (RRO-Sorrento Heliport)
    15 min walk

Room options

View all photos for Superior Room, 2 Single Beds

View from room

Superior Room, 2 Single Beds

  • Hill view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Sea View

Junior Suite, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Minibar, in-room safe, desk, blackout curtains

Single Room

  • 15 sq m
  • Hill view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Minibar, in-room safe, desk, blackout curtains

Superior Quadruple Room

  • 45 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Quadruple Room, Sea View

Executive Quadruple Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Executive Quadruple Room, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Triple Superior Garden view

Triple Superior Garden view | Minibar, in-room safe, desk, blackout curtains

Triple Superior Garden view

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Sea View

Superior Room, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Sea View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed

  • 24 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout curtains

Superior Triple Room

  • 33 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Triple Room, Sea View

Superior Triple Room, Sea View | Living area | 40-inch LCD TV with satellite channels, TV

Superior Triple Room, Sea View

  • 33 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite Garden

Suite Garden | Living area | 40-inch LCD TV with satellite channels, TV

Suite Garden

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Triple Room, Sea View

Executive Triple Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Executive Triple Room, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | 40-inch LCD TV with satellite channels, TV

Executive Suite, 1 King Bed

  • 75 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Minibar, in-room safe, desk, blackout curtains

Family Triple Room

  • 33 sq m
  • Hill view
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Triple Room, Sea View

Deluxe Triple Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Deluxe Triple Room, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Suite, 1 King Bed (Surya)

Suite, 1 King Bed (Surya) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, bidet

Suite, 1 King Bed (Surya)

  • 110 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Garden View

Superior Room, 1 King Bed, Garden View | Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible

  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Quadruple Room, Sea View

Deluxe Quadruple Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Deluxe Quadruple Room, Sea View

  • 50 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Family Triple Room, Garden View

Family Triple Room, Garden View | Minibar, in-room safe, desk, blackout curtains

Family Triple Room, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Sea View

  • 40 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Sorrento Palace

Luxury resort connected to the convention centre in Sorrento with free breakfast
This resort features an indoor pool, a restaurant and a 24-hour fitness centre. Free full breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site.
Hilton Sorrento Palace offers 335 air-conditioned accommodations with minibars and a safe. 40-inch LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hilton Sorrento Palace. During your stay, you'll be connected to the convention centre and just a quick walk from Sorrento Foundation. Free breakfast, free WiFi in public areas and an indoor pool are available.
  • Free full breakfast served daily
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes tennis courts, a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the location
  • 0.8 mi (1.3 km) from Sorrento Beach and 2.1 mi (3.4 km) from Baths of Queen Giovanna
Hilton Sorrento Palace offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 24 meeting rooms. Event space at this resort measures 90352 square feet (8394 square metres) and includes a conference centre. A rooftop terrace, spa services, and a vending machine are also featured at the luxury Hilton Sorrento Palace. You'll have access to the indoor pool and outdoor pool at a partner property. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Sorrento resort.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Hilton Sorrento Palace has a restaurant on site.
Pagoda Pool Bar – This bar is located by the pool. Open daily.
L'agrumeto barbecue and m – This restaurant overlooks the garden and specialises in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 9.90 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Street parking available
  • Parking on site (EUR 17 per day)
  • Valet parking on site (EUR 17 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'agrumeto barbecue and m
  • Pagoda Pool Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Outdoor pool (guest access)
  • Padel
  • Playground
  • Private wine tours
  • Seasonal outdoor pool
  • Tennis
  • TV in common areas

Family friendly

  • Children's pool
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (90,352 square foot of space)

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (90 centimetre wide door)
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s seasonal indoor pool is open November-March.

Renovations and closures

The following facilities will be closed during the autumn:
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: EUR 9.9 per 24-hour period (rates may vary)
  • Self-parking fee: EUR 17 per day
  • Valet parking fee: EUR 17 per day
  • Crib (infant bed) fee: EUR 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
This property charges a 10% service fee to food and beverage purchases on site.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hilton Palace
Hilton Palace Hotel
Hilton Palace Hotel Sorrento
Hilton Palace Sorrento
Hilton Sorrento
Hilton Sorrento Palace
Palace Hilton Sorrento
Sorrento Hilton
Sorrento Palace
Sorrento Palace Hilton
Hilton Sorrento Palace Hotel Sorrento
Hilton Sorrento Palace Hotel
Hilton Sorrento Palace Resort
Hilton Sorrento Palace Sorrento
Hilton Sorrento Palace Resort Sorrento

Hilton Sorrento Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 996 reviews" "
Rating 8 - Good. 301 out of 996 reviews" "
Rating 6 - Okay. 86 out of 996 reviews" "
Rating 4 - Poor. 32 out of 996 reviews" "
Rating 2 - Terrible. 15 out of 996 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness, very comfortable bed and spacious room. Facilities beautiful. Quick and easy check in
Stayed 2 nights in Sep 2024

10/10 Excellent

ANAS

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort with amazing amenities, gorgeous view. Close to city center. Very clean. Wish I had more time there.
Stayed 2 nights in Sep 2024

10/10 Excellent

Shana, Whitchurch-Stouffville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!! Best location for an amazing time in sorrento!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Amer, Valencia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Mandy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Customer service at both the front desk and breakfast area was disappointing. Hotel rooms very outdated and not a 4 star hotel!
Stayed 4 nights in Sep 2024

4/10 Poor

Nathan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Stefan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a bit out of central Sorrento but worth it, great view easy enough to get to!
Stayed 4 nights in Aug 2024

8/10 Good

Nancy

Liked: Cleanliness
Stayed 4 nights in Aug 2024

8/10 Good

Manjinder

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Angelica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. The staff was really nice. Everything was very clean. There were really good nearby restaurants at walking distance. The hotel had a pianist at the patio and the bar was opened at night, which was really nice.
Stayed 1 night in Sep 2024

10/10 Excellent

maxine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great!
Stayed 4 nights in Aug 2024

10/10 Excellent

Kara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing views! Very kid friendly with fun pool. The executive club is not worth it though, very minimal options. Good food options at the many restaurants. Great breakfast buffet.
Stayed 4 nights in Aug 2024

6/10 Okay

george

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property caters more to a business and conference traveler. Rooms are clean as spacious, but they are far from the beaches. Good for business and conferences but not vacation If you have vacation traveler, you’ll find much better value for your money at some of the waterfront properties.
Stayed 1 night in Sep 2024

10/10 Excellent

Jocelyne

Stayed 3 nights in Jun 2024

10/10 Excellent

Marisela Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Russ

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonia

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Hayley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay at the Hilton Sorentto Palace. What a stunning welcoming hotel. The staff were absolutely amazing, from the moment we checked in they were so friendly and helpful. The views are so beautiful, it really has the ‘wow’ factor in bundles. Our room was beyond spotless- and cleaned every single day with fresh towels and robes replenished and beds made - such a lovely treat and nice touch. Such a special holiday made even more special by the breathtaking views from our room and restaurants and the impeccable service we received throughout our stay from everyone at this stunning hotel - Thank you Hilton Sorentto Palace - we will definitely be back! - The Clancy family x
Stayed 7 nights in Aug 2024

10/10 Excellent

Jayanti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Most gracious staff!! Best stay at a Hilton!!Really went above and beyond when we had to unexpectedly fly home early. The facilities and food were 10 . Staff even better!
Stayed 4 nights in Jun 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Dalvir

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
While the property and surroundings were impressive, I noticed a lack of attention to detail in the cleaning of the rooms. For instance, the soap dispenser was not filled upon check-in, and despite the issue being reported, it was not addressed until the third day of our stay. Additionally, our group of 15 booked six rooms to celebrate a significant birthday. We requested plates and cutlery to enjoy a cake provided by a local baker. However, we were informed that outside food could only be consumed in our rooms and that there would be a charge of €6 per plate for the required items. Given Hilton’s reputation, we found this policy to be disappointing and not in line with the level of service we expected. Based on this experience, I regret to say that I cannot recommend this hotel to my friends and family. Considering the amount we paid and my previous positive experiences with Hilton, I expected a higher standard of service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dizae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that they were very professional and kind. I also recommend doing the wine tour at the excursion desk.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lucio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

kalliope

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful family friendly
Stayed 4 nights in Aug 2024