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Hotel Astoria Sorrento

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Astoria Sorrento

Exterior
Balcony
Lobby
Classic Triple Room | Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Restaurant
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
Via Santa Maria delle Grazie 24, Sorrento, NA, 80067
  • Basilica di Sant'Antonio
    1 min walk
  • Piazza Sant'Antonino
    1 min walk
  • Sedile Dominova
    2 min walk
  • Sorrento (RRO-Sorrento Heliport)
    9 min walk

Room options

View all photos for Classic Double or Twin Room

Minibar, in-room safe, desk, soundproofing

Classic Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room Single Use, 1 Double Bed

Classic Double Room Single Use, 1 Double Bed | Minibar, in-room safe, desk, soundproofing

Classic Double Room Single Use, 1 Double Bed

  • 16 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

Minibar, in-room safe, desk, soundproofing

Classic Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Hotel Astoria Sorrento

Hotel with free breakfast, steps from Piazza Tasso
A restaurant, a bar/lounge and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Hotel Astoria Sorrento offers 43 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Sorrento hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Astoria Sorrento. During your stay, you're just a quick walk from Piazza Tasso. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Steps from Piazza Tasso and 3 minutes on foot from Corso Italia
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Astoria Sorrento. You'll have access to the outdoor pool at a partner property. Parking is available for a fee.

This 4-star Sorrento hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Hotel Astoria Sorrento has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Valet parking on site (EUR 25 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Access to nearby outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 1980
  • Smoke-free property

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.
Property Registration Number IT063080A17EDFQVI8

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astoria Hotel Sorrento
Astoria Sorrento
Astoria Sorrento Hotel
Hotel Astoria Sorrento
Sorrento Astoria Hotel
Sorrento Hotel Astoria
Hotel Astoria Sorrento Sorrento
Astoria Sorrento Sorrento
Hotel Astoria Sorrento Hotel
Hotel Astoria Sorrento Sorrento
Hotel Astoria Sorrento Hotel Sorrento

Hotel Astoria Sorrento Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 164 out of 315 reviews" "
Rating 8 - Good. 99 out of 315 reviews" "
Rating 6 - Okay. 37 out of 315 reviews" "
Rating 4 - Poor. 14 out of 315 reviews" "
Rating 2 - Terrible. 1 out of 315 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

THOMAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We initially had an issue with our room; however within 20 minutes they rectified the problem. Rafaele was the highlight of our stay. Our daily interactions at breakfast were very humorous and heartwarming. The hotel is centrally located to everything - the Lift; the piazza; and everything and anything. Looking to book again
Stayed 10 nights in Aug 2024

8/10 Good

Allison

Travelled with group
Great location
Stayed 3 nights in Jun 2024

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great property & location
Stayed 4 nights in Jul 2024

10/10 Excellent

Erblin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Staff was friendly, breakfast was great, and walking distance to everything! Had a pool
Stayed 2 nights in Jul 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great accommodation , very cozy and breakfast super good. Would stay again with no doubt.
Stayed 3 nights in Jul 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely clean hotel, friendly and helpful staff. Staff let us know when the room was ready and even brought our luggage up while we had a drink in the garden. Room was small but comfortable with a balcony overlooking the garden area. Breakfast was good, enough options every morning. Staff helped us find our taxi when we were leaving. Would stay again definitely.
Stayed 2 nights in Jul 2024

6/10 Okay

Corrado

Travelled with family and small children
Liked: Cleanliness, staff & service
I think when you see pictures of properties online you worry how old they actually are. This is not really a 4 star for me. The breakfast area is a complete let down and the poor ceiling condition where food is. Why decorate in the summer ? The painter cannot even cut in the lines where there’s a colour change. Why paint metal and wood when it’s not needed? You’ve got fantastic artists in Italy. You should be using classy decorators not odd job people. It’s disappointing Plus the breakfast room is very cramped and why have the eggs steaming out the whole room every morning. Much of the breakfast was packet form with no thought about homemade or treats. Some other parts of the hotel were better. We did have quite a few ants in our room one morning which was dealt with. Give it it’s an older property that can happen. The staff were very good and polite. Now the small swimming area. The whole set up upstairs could be someone’s balcony not a 4 star. We could the top of the water where it meets the white trim dirty around the plastic and the water may not filter as well as it should especially in the mornings. A disappointment all round at £588 for 4 nights maybe that was cheap because it was booked early however I wouldn’t bother You will have to walk about 100 metres from a paid parked area to get in on cobbled ground in some areas. Lovely lady outside selling the souvenirs and good restaurant there too Must do better
Stayed 4 nights in Jul 2024

6/10 Okay

Aneta

Travelled with family
Disliked: Staff & service
Good breakfast, daily & nice staff assistance. Driving Access to the hotel from streets impossible. Pull your own luggage up a block on a stone road hoping your wheels won’t fall off. One cleaning lady is not so found of having any kind of conversation, probably won’t say good morning to you either. If you need taxi from the hotel Make sure you ask the receptionist how much is the base rate anywhere, we paid triple for a 4 min ride and driver demanded 20 euros! Other than that - all good and hotel is in a convenient central area.
Stayed 6 nights in Jul 2024

10/10 Excellent

Rebecca, Grand Terrace

Very nice hotel. Clean, nice shower, located in a safe area. Short walk to ocean “piers” where you can rent a “bed/chair” and umbrella. The ocean water is lovely!! Lots of restaurants near by and supermercato a short walk. Rosys self service laundromat a bit of a walk but clean, efficient and friendly staff. Walking distance to train station.
Stayed 3 nights in Jul 2024

6/10 Okay

Celine

Liked: Staff & service
Disliked: Cleanliness
The staff at Astoria were amazing, from helping with our luggage up to our rooms and showing us around its amenities, it was immensely helpful! We ended up having an issue with our room and Carmine and Paolo were amazing in helping us resolve it. They have great customer service and we’re so kind to fix the issue in a way that worked for us I want to commend Carmine and Paolo in particular for their great service!
Stayed 4 nights in Jul 2024

8/10 Good

Belkis

Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Stayed 3 nights in Jul 2024

10/10 Excellent

Kelly

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Night staff was rude
There is 1 floor that I'm guessing is an extention to the hotel so it is in between the 1st and 2nd floor. We had to take an elevator, climb a flight of stairs, take another elevator just to get to the 1.5 floor. My mom is elderly and has a hard time doing stairs, not to mention dragging everyone's luggage up the stairs. I figured since the hotel said they had a lift, that i didn't need to worry about stairs for my mom. The old man at the desk (night shift in guessing) was rude. He handed us 1 key for 3 people. I asked if we could have a 2nd key and he said "why?". I have never had anyone ask me that. He said to come back in the morning and ask. The morning guy gave us a 2nd one, no problem. My mom asked for an extra pillow to the same old guy, and he says "why?". Bro what? Again, went back the next morning. The location was great and the shower was great. If you don't need to request anything, then go for it.
Stayed 4 nights in Jul 2024

10/10 Excellent

Susan

Stayed 4 nights in Jul 2024

10/10 Excellent

Gayle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antonio always welcomed my questions. He was so helpful since I was traveling alone
Stayed 4 nights in Jul 2024

8/10 Good

Rami

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2024

4/10 Poor

Krystina

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
So DISAPPOINTED
Confused about the actual rating of the hotel. At best this is a Motel 6 (pre refurbishing). We knew it was not a high end hotel however we did not think it would be as bad as it was. First and foremost the room is the size of a shoebox. You must place your check in baggage on the bed to open it. The mold growing on the backside of the tank that hangs on the wall above the toilet was just disgusting. We had 2 rooms and both had it. Now the beds - yes it states a double but it is 2 twins pushed together. They are the worst beds we have all ever had to sleep on. There is no cush. We used the extra pillows and itchy wool blankets to create a few layers. Lastly, when I say you hear everything, I mean you hear everything. It’s all tile. You can hear the phone ring from all the way down the hall. You can hear people in their rooms with the door closed. The only positives are the staff and the actual location if you want to walk right out the door and be in the midst of the hustle and bustle.
Stayed 6 nights in Jun 2024

8/10 Good

Gary

Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Desiree

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We absolutely loved this hotel. It was such a charming place to be, in a great location, friendly staff, good breakfast, and beautiful. We loved our bedroom with a balcony where we could sit and watch people walk and enjoy themselves. Will go back anytime and highly recommend.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Amenities
They have parking on off site , but the staff is amazing you park it walk to the hotel and they will take care of it. They have a mini pool on the 2nd floor which is nice. Rooms were big. Raffael was so funny and very friendly in the garden during cocktail hour. The front desk staff was super friendly and answered all questions we had. We were steps from the main square which was nice for shopping or food.
Stayed 3 nights in Jun 2024

8/10 Good

Harriet, Sequim

Travelled with family
Liked: Cleanliness
Not good if stairs are a problem.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rhonda, Folkston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel stay in Sorrento. Location was great for easy transportation pick up drop off in nearby square, restaurants and shops.
Stayed 2 nights in Jun 2024