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Auberge du Puits

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Exterior
Exterior
Superior Suite, 2 Bedrooms, Bathtub | Desk, iron/ironing board, free WiFi, bed sheets
Superior Double Room, Ensuite, City View | Desk, iron/ironing board, free WiFi, bed sheets
Superior Double Room, Ensuite, City View | Room amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Breakfast available
  • Pet-friendly
  • Free WiFi

Explore the area

Map
5 Place du Puits, Souillac, 46200
  • Souillac Library
    ‪2 min walk‬
  • Musée de l'Automate
    ‪3 min walk‬
  • Abbey Sainte-Marie
    ‪3 min walk‬
  • Brive-la-Gaillarde (BVE-Brive - Vallee de la Dordogne)
    ‪21 min drive‬

Room options

View all photos for Superior Double Room, Ensuite, City View

Superior Double Room, Ensuite, City View | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room, Ensuite, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Twin Room, Ensuite, City View

Standard Twin Room, Ensuite, City View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Ensuite, City View

  • 15 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Suite, 2 Bedrooms, Bathtub

Superior Suite, 2 Bedrooms, Bathtub | Desk, iron/ironing board, free WiFi, bed sheets

Superior Suite, 2 Bedrooms, Bathtub

  • 40 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Romantic Double Room, Ensuite

Romantic Double Room, Ensuite | Desk, iron/ironing board, free WiFi, bed sheets

Romantic Double Room, Ensuite

  • 15 sq m
  • Sleeps 3
  • 1 Single Bed

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About this property

Auberge du Puits

Souillac hotel in Souillac Centre with coffee shop/cafe and bar/lounge
This smoke-free hotel features a bar/lounge, a coffee shop/cafe and free newspapers. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area and multilingual staff assistance are on-site.
Auberge du Puits offers 10 accommodations with free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Auberge du Puits. During your stay, you're just a quick walk from Souillac Library. Enjoy features like free WiFi in public areas and free self-parking, plus a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, multilingual staff and a terrace
  • On-site recreation includes mini golf
  • Steps from Souillac Library and Abbey Sainte-Marie
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and a garden are also featured at the business-friendly Auberge du Puits. Free self parking is available.

This Souillac hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to noon.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 8 AM to noon for a fee: EUR 7 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Mini golf

Family friendly

  • Mini golf

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Late check-in fee: 20-per cent of room rate for check-in between 10:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.32 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7.00 per person
  • Late check-in fee: 20 per cent of room rate for check-in between 10:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Cheques-vacances and cash
The front desk at this property is open daily from 7:30 AM - 9:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Auberge Puits Hotel Souillac
Auberge Puits Hotel
Auberge Puits Souillac
Auberge Puits
Auberge Du Puits Souillac
Auberge du Puits Hotel
Auberge du Puits Souillac
Auberge du Puits Hotel Souillac

Auberge du Puits Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 28 out of 93 reviews
Rating 8 - Good. 42 out of 93 reviews
Rating 6 - Okay. 13 out of 93 reviews
Rating 4 - Poor. 5 out of 93 reviews
Rating 2 - Terrible. 5 out of 93 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Louise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful old building. Right across the street from the best restaurant in town. Bit noisy at night. Very nice city square. Breakfast was an added charge, but well worth it.
Stayed 1 night in Jul 2024

8/10 Good

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner is very kind and considerate and did everything possible to make our one night stay welcoming. We needed something between Lascaux and Padirac Cave. The hotel is clean and the chambers are large and the village is beautifully picturesque. The only reason I did not give it 5 stars is because the bed was just a bit firm so I woke up with a sore hip but this is just me because I like a softer mattress. The price we paid was very reasonable and I highly recommend!
Stayed 1 night in May 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, room comfort
Lovely little Auberge in the centre of the ancient quarter. Needs a bit of TLC
Stayed 1 night in Jul 2018

2/10 Terrible

Mark, Calgary

We booked online the morning of our stay, but when we arrived, the hotel had given the room to someone else. Expedia and we were not happy!
Stayed 1 night in May 2018

4/10 Poor

Neil, NW England.

Disliked: Cleanliness, property conditions & facilities
A hotel that is in serious decline
I first stayed at this hotel 41 years ago with several members of my family when it was a fully functioning family run hotel. Then it had an excellent restaurant and rooms which were organised and in good condition. I repeated my visits on several occasions and remained broadly very pleased with my stays. It is with great sadness I have to say it is a hotel in terminal decline, the restaurant is no more, the superior room lacks anything to class it as such, the only aspect I could say was it had space and the bed was at least clean and fairly comfortable. In addition the variety available for breakfast was good and not excessively priced. Bearing in mind its ideal position in the town and what I know of its previous excellent performance as a fully functioning well run hotel in years gone by - all I can say with the greatest regret it is unlikely to be a place to stay for travellers of any discernment.
Stayed 2 nights in Sep 2017

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Character hotel in town centre
A hotel with a lot of character; as a building and the interior decoration. Limited car parking in the area of the hotel so it might be difficult in high season. Ideal for walking around the town. Rooms are comfortable, but a bit on the small side. There was nobody on reception in the evening to answer any queries.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nicest hotel owner!
We booked a room at l'Auberge du Puit last august while traveling to France. As we were moving every night, I had to book a bunch of consecutive nights in different hotels. It turns out that I made a mistake on one of the dates and basically booked 2 hotel rooms the same night and none for the next day. The result is that we showed at 8 PM with kids and luggages to the l'Auberge du Puit, during one of the busiest holiday week-end in France, just to be informed that the room we booked was booked the night before and that there was nothing for us that night. It was entirely my mistake and the hotel owner could have simply shrugged and said it was our problem not hers and good luck finding a hotel room within 2 hours of driving. But instead, the owner made a few calls and after some arrangements managed to find us another room in a nearby building. Some of her friends were staying there, she moved them for the night for us to have the room. She took care of all that and basically saved us from probably having to sleep in our car that night...

8/10 Good

Dick, Oxford UK

Liked: Cleanliness, staff & service, room comfort
French Experience
If you seek bland, urban, 21st century chain-hotel lodgings this is not the place for you, but if you wish to experience a taste of 'Hello, Hello' rural French laid-back hospitality you will be charmed by this place - after about 24 hours. We spent a week here and thoroughly enjoyed it. Rooms are clean, beds comfortable, bathroom facilities up-to-date and functional and hot water plentiful. The proprietor goes out of her way to make you welcome; always there when you need her; nothing is too much trouble; and her English is excellent. The buffet breakfast is plentiful and great value compared with local alternatives; the many choices of bread and croissants still warm at 7.30 am. The 'village-square' setting is atmospheric and the evening hub-bub quietens at a reasonable hour (most nights). Behind traditional timber shutters is modern double glazing so you can seal yourself in if you wish or weather demands. Free Wi-fi exists but the local service, rather than the hotel, dictates that it is a poor service; slow, intermittent and unreliable. Parking in the immediate area of the hotel is challenging, but free parking within a couple of minutes walk is always to be found. Cell-phone connections are of a similar standard. We would happily return - the overall experience was most enjoyable and ........ quaint.

2/10 Terrible

Philippe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
le lit est une baignoire
bonjour une réclamation vous a été faite hier dimanche sur le sujet pour demander le remboursement de la chambre...
Stayed 1 night in Oct 2024

8/10 Good

Heikki Lehmoinen

Stayed 1 night in Sep 2024

4/10 Poor

Nicolas

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

béatrice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'auberge du Puits est très agreable. Le centre du village aux alentours est tout à fait beau. Possibilités de se garer assez proche est vous trouverez de quoi diner ainsi que pleins de comodités a Souillac.
Stayed 3 nights in Jul 2024

6/10 Okay

Yannika

Travelled with family
Disliked: Room comfort
Passable
personnel sympathique cependant chambre sous les combles 3eme etage sans ascenseur chaleur etouffante surtout avec un petit enfant. Heureusement que le ventilateur ne brassait pas de l'air chaud. Mais manque de sommeil en plus avec une longue route après. Douche pratiquement bouchée et manque une poubelle dans la chambre en plus de la salle d'eau car très petite
Stayed 1 night in Jul 2024

4/10 Poor

Alice

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gérard

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très agréable séjour La gérante a été aux petits soins avec notre enfant de 2 ans
Stayed 1 night in May 2024

2/10 Terrible

evelyne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Déception totale
Accueil très surprenant dans un lieu gloque. Personne débordée de rien et pas de tout moderne. Lieu très bordélique et n’inspirant pas confiance. Très déçue de l’hôtel réservé. Ne devrait pas faire partie des propositions d’hôtels.com
Stayed 1 night in May 2024

8/10 Good

François

Stayed 1 night in Apr 2024

8/10 Good

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Norbert

Liked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Veronique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Palisseaux

Stayed 1 night in Oct 2023