ibis Southampton Centre

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Southampton Centre

Exterior
Exterior
Reception
Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
9 West Quay Road, Southampton, England, SO15 1RA
  • Mayflower Theatre
    10 min walk
  • Old City Walls
    10 min walk
  • Mayflower Park
    11 min walk
  • Southampton (SOU)
    9 min drive

Room options

Twin Room, 2 Single Beds

  • 13.5 sq m
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed

  • 13.5 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

ibis Southampton Centre

Hotel with a 24-hour front desk, near Southampton Cruise Terminal
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and dry cleaning. Housekeeping is available on request.
Ibis Southampton Centre offers 93 accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include baths or showers and hairdryers.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at ibis Southampton Centre gets high marks from our customers. During your stay, you're just a quick walk from Grosvenor Casino. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and 4 meeting rooms
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 2-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. The business-friendly ibis Southampton Centre also features a garden, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Southampton hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:00 AM to 11:00 AM.
The Cafe – This café only serves dinner. Guests can enjoy drinks at the bar.

Languages

English, French, Hungarian, Italian, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 6:00 AM to 11:00 AM for a fee: GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cafe

Things to do

  • Bicycle rentals

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • 969 square feet of conference space

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 12.00 per person
  • Self-parking fee: GBP 10 per day (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Hotel Southampton Centre
ibis Southampton Centre
ibis Southampton Centre Hotel
ibis Southampton Centre Hotel
Accor Hotel Southampton Centre
ibis Southampton Centre Southampton
ibis Southampton Centre Hotel Southampton

ibis Southampton Centre Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 414 out of 1003 reviews" "
Rating 8 - Good. 311 out of 1003 reviews" "
Rating 6 - Okay. 172 out of 1003 reviews" "
Rating 4 - Poor. 64 out of 1003 reviews" "
Rating 2 - Terrible. 42 out of 1003 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Raymond

Close to train station
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lunch very poor served cold, alternative given but still not impressed. Room very hot air conditioning made no difference yet appeared to be working.
Stayed 1 night in Sep 2024

8/10 Good

graciela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, service and location. The bathrooms could do with some improvement though. The shower curtains are terrible and water just floods the whole bathroom. There are no hangers for the towels either. Apart from that (which wasn't an issue as such), we had a great stay. Thank you
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

adolfo

Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for coach and rail stations
Stayed 1 night in Sep 2024

6/10 Okay

Adrian

Business traveller
Disliked: Property conditions & facilities
Soulless & car parking costs ridiculous.
Run down, soulless hotel with small rooms & overpriced parking. Avoid at all costs !
Stayed 1 night in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location close to the cruise ship terminals, bus and train station, and a shopping mall.
Stayed 2 nights in Aug 2024

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed prior to a cruise. Easy to walk to from bus station. Staff was friendly and helpful. Nice restaurant in the lobby.
Stayed 1 night in Sep 2024

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We found the staff to be very good. We were disappointed in the single electrical outlet in the sleeping area, which would not accommodate a USA plug. We both have CPAP machines and only one outlet that would not accommodate a USA plug. Will not use this Ibis again.
Stayed 3 nights in Aug 2024

10/10 Excellent

ALBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Aric Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for connecting boats, buses and trains and a staff that goes above and beyond to make your stay wonderful.
Stayed 1 night in Sep 2024

4/10 Poor

Louise

Disliked: Staff & service
Room was very basic, very little left and breakfast and it was cold
Stayed 1 night in Jul 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Rozalia

Travelled with partner
Liked: Cleanliness, staff & service
Great location. Hotel can use some upgrading, repairs. Not enough dining options near by. Very close to cruise terminal, very convenient.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Liked: Amenities
Stayed 1 night in Aug 2024

4/10 Poor

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff very helpful and friendly cheerful. Breakfast very good. Evening meal fair. The Greek salad was very odd. A bowl of olives, green beans,and feta mostly and no dressing. Pizza was good. The room was exceptionally small and the hallway carpet was quite tired with various stains. Needs replacing. Lobby area and restaurant very nice and welcoming with a nice lounging area and small bar.
Stayed 2 nights in Sep 2024

8/10 Good

Paula

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Richard

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient but not the cleanest of places.
Stayed 1 night in Sep 2024

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel. Rooms ok, breakfast adequate, convenient location. Very narrow single beds
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2024

6/10 Okay

Gerald

Stayed 1 night in Aug 2024

8/10 Good

Stuart

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times and although the rooms are showing signs of their age they are always clean and tidy with the usual room facilities available. They staff are always friendly and happy to help. The restaurant area is very clean and well presented with the addition of a bar right by reception. There are also plenty of alternatives within walking distance if you want something different. Great location for connecting transport links with the central train station, national express coach station, bus stops, cruise terminal and Isle of Wight ferrys within a short walk or drive plus Southampton airport is about 8 miles away.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024