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Novotel Southampton

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Dock
Reception
Exterior
Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Room service

Explore the area

Map
1 West Quay Road, Southampton, England, SO15 1RA
  • Mayflower Theatre
    10 min walk
  • SeaCity Museum
    11 min walk
  • Southampton Cruise Terminal
    12 min walk
  • Southampton (SOU)
    18 min drive

Room options

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Bar (on property)

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Free WiFi
Restaurant
Air conditioning
Breakfast available
4.2 out of 5, Very good, (1088)
The price is CHF 58
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Leonardo Hotel Southampton

About this property

Novotel Southampton

Hotel with a fitness centre, near Southampton Cruise Terminal
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre. Housekeeping is available on request.
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. This accommodation is furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Southampton's great location. During your stay, you're just a quick walk from Grosvenor Casino. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Elements
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, 10 meeting rooms and conference space
  • On-site recreation includes a gym, a sauna and scooters/mopeds to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park
  • Pets welcome for a fee
Novotel Southampton offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily.
Elements – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Pool
  • Sauna
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Free cot
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 10 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 391 out of 1009 reviews" "
Rating 8 - Good. 326 out of 1009 reviews" "
Rating 6 - Okay. 154 out of 1009 reviews" "
Rating 4 - Poor. 80 out of 1009 reviews" "
Rating 2 - Terrible. 58 out of 1009 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

4/10 Poor

Mr R

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Asian lady upon check in Saturday afternoon felt like she was committing a scam having asked for a physical credit card incase of incidentals. She couldn’t use a contactless credit card for this. Then she said email confirmation would have stated the requirement but I have not seen such request upon double and triple checking…
Stayed 1 night in Sep 2024

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service
Great place to stay before boarding a cruise as it’s walking distance to shops and cruise terminal Little bit dated in the rooms but perfect for short stay
Stayed 2 nights in Sep 2024

6/10 Okay

Kelly, Sault Ste Marie

Travelled with family
Liked: Staff & service
Disliked: Amenities
Staff very friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need air conditioning in rooms, breakfast options need to be expanded, cost could be revised downward. Need efficiency One to one CS especially on departure. Overall it’s still a good hotel and I would recommend staying to people.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was OK
The hotel was good but I only stayed 1 night
Stayed 1 night in Sep 2024

4/10 Poor

Michael

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
Our room had the carpet cleaned and I believe it was shampood as there were many wet spots on the carpet and our socks got wet. The room stunk of perfume from the carpet and there was not much air through the windows. The smell set off my allergies and was not fun. Would not come back.
Stayed 1 night in Sep 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go-to hotel when in the area. Have also brought friends with us and they were pleased with our choice. Visiting again near Christmas.
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

DEREK

Liked: Cleanliness, staff & service
Great dining area and breakfast. Staff very attentive
Stayed 1 night in Sep 2024

6/10 Okay

Eleito Frank

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High high standards
Came for my girlfriends birthday and our room was upgraded for free by the lady who checked us in, sorry in advance I didn’t catch her name but was much appreciated and helped make my girlfriends stay that little bit better. Highly recommend this place! Will be staying again
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly and helpful
Stayed 3 nights in Sep 2024

6/10 Okay

Paul

Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, amenities
Staff awesome. Lobby beautiful. Room dated but comfortable. Excellent location to old town and shopping 5 minutes from cruise ports Bathroom needs some attention to cleaning. Still usable but could use a good scrub
Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to cruise docks, easy walk to ship.
Stayed 2 nights in Aug 2024

8/10 Good

Claudia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location once we found it.
Stayed 1 night in Aug 2024

10/10 Excellent

Shirley

Liked: Cleanliness
Had a good stay
Stayed 1 night in Aug 2024

8/10 Good

grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Trivender

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Good Hotel. Staff were very polite and professional. Nice and clean. The only issue was lack of air conditioning which I can understand and were were made aware about it at the time of booking. But my request would be to please allow opening the windows a little bit more so there is more fresh air.
Stayed 1 night in Aug 2024

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Overpriced
The hotel is massively overpriced. The room smelt really stale. Room was very basic.
Stayed 1 night in Aug 2024

8/10 Good

Hung Kei

Stayed 1 night in Aug 2024

8/10 Good

Ross

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
The hotel is very clean and well maintained. Just whoosh there was a night light. Our iotion was leaving the shower light on, which is essentially life early morning light... not great for sleeps
Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was good
Stayed 1 night in Aug 2024