Novotel Southampton

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Southampton

Breakfast, lunch, dinner served; international cuisine
Standard Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace
Exterior
Dock
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Room service

Explore the area

Map
1 West Quay Road, Southampton, England, SO15 1RA
  • Leisure World
    ‪6 min walk‬
  • Mayflower Theatre
    ‪10 min walk‬
  • SeaCity Museum
    ‪11 min walk‬
  • Southampton (SOU)
    ‪18 min drive‬

Room options

Standard Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Double Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About this property

Novotel Southampton

Hotel with a fitness centre, near Southampton Cruise Terminal
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, 24-hour room service and a business centre. Housekeeping is available on request.
Novotel Southampton offers 121 accommodations with minibars and laptop-compatible safes. This accommodation is furnished with sofa beds and desks. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Southampton's great location. During your stay, you're just a quick walk from Grosvenor Casino. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Elements
  • To-go breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a business centre, 10 meeting rooms and conference space
  • On-site recreation includes a gym, a sauna and scooters/mopeds to rent
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Southampton Cruise Terminal and WestQuay Shopping Centre
  • Pets welcome for a fee
Novotel Southampton offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 10 meeting rooms. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A terrace, multilingual staff, and a garden are also featured at the business-friendly Novotel Southampton. For a fee, parking is available.

This 4-star Southampton hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily.
Elements – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, French, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 12 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available for a fee: GBP 18 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Elements

Things to do

  • Gym
  • Pool
  • Sauna
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Free cot
  • In-room sofa bed

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 5,382 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 12 per pet, per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 18.00 per person
  • Self-parking fee: GBP 12 per night (in/out privileges)
  • Pet fee: GBP 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Southampton
Novotel Southampton
Southampton Novotel
Novotel Southampton Hotel Southampton
Novotel Southampton Hotel
Accor Southampton
Novotel Southampton Hotel
Novotel Southampton Southampton
Novotel Southampton Hotel Southampton

Novotel Southampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 390 out of 1003 reviews" "
Rating 8 - Good. 320 out of 1003 reviews" "
Rating 6 - Okay. 156 out of 1003 reviews" "
Rating 4 - Poor. 79 out of 1003 reviews" "
Rating 2 - Terrible. 58 out of 1003 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Stayed 1 night in Oct 2024

10/10 Excellent

Jon

Stayed 1 night in Oct 2024

8/10 Good

Terence, LOVELAND

Liked: Cleanliness, staff & service, property conditions & facilities
L:ocation was ideal for us
Stayed 1 night in Oct 2024

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Novotel for a Pre-Cruise stay
We stayed 3 nights at Novotel. The location is excellent for a pre-cruise stay. It is near stores and restaurants. Staff was helpful.
Stayed 3 nights in Oct 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, central location
Enjoyed our Novotel stay. The room was clean but I’m not sure it offered anything over and above a Travelodge, although it is priced above a Travelodge. The staff were friendly, breakfast was ample and it was nice to have use of the pool in the morning.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
The staff really made the stay great. The morning breakfast team was great with our kids, and the front desk staff were quick, competent, and very helpful. The location can't be beaten if you have a cruise coming or going from Southampton.
Stayed 2 nights in Oct 2024

10/10 Excellent

Barry

Stayed 1 night in Oct 2024

10/10 Excellent

Marjory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good and convenient place to stay pre a cruise from Southampton. Excellent friendly staff and good food.
Stayed 1 night in Oct 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Oct 2024

6/10 Okay

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and enjoyable stay
Friendly greeting on check in, at all times during the stay and check out, helpful answers to all questions. Good condition facilities and rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Lovely stay with friends. Reception staff really helpful. Breakfast food ok lots of choice but cooked breakfast only luke warm. Bathroom a little dated, and shower good do with an overhaul.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money.
The room is lovely and large. Which is great as there are three of us with two cases each. We will definitely stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Nenita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Horizon Terminal.
Stayed 2 nights in Oct 2024

10/10 Excellent

Doug

Liked: Amenities
Great one night stopover prior to boarding a cruise. Easy access from train station. Good buffet breakfast. The pool and sauna were a perfect way to remedy the soreness of a 9 hour flight and subsequent train ride. Stayed at a Novotel in Marseilles last year so I was confident it was a comfortable place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Berkay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rita, Oranjestad

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Oct 2024

6/10 Okay

lesley, Wiltshire

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very outdated rooms with tatty carpets and odd that the bedroom toilet was separate from the bathroom and had no hand washing facilities in there. The bar area and functiin rooms were very good.
Stayed 2 nights in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near train station
Stayed 1 night in Oct 2024

6/10 Okay

Thomas

Toilet seat wont stay up.
Stayed 3 nights in Sep 2024

6/10 Okay

Nathan

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Sep 2024

4/10 Poor

Mr R

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Asian lady upon check in Saturday afternoon felt like she was committing a scam having asked for a physical credit card incase of incidentals. She couldn’t use a contactless credit card for this. Then she said email confirmation would have stated the requirement but I have not seen such request upon double and triple checking…
Stayed 1 night in Sep 2024

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service
Great place to stay before boarding a cruise as it’s walking distance to shops and cruise terminal Little bit dated in the rooms but perfect for short stay
Stayed 2 nights in Sep 2024