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The Star Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Star Hotel

Front of property
Exterior
Family Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board
Daily buffet breakfast (GBP 8.95 per person)
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • Tudor House and Garden
    3 min walk
  • Old City Walls
    4 min walk
  • WestQuay Shopping Centre
    4 min walk
  • Southampton (SOU)
    21 min drive

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior
ibis Southampton Centre
Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.0 out of 5, Very good, (1000)
The price is CHF 115
for 1 night
includes taxes & fees
6 Dec - 7 Dec
ibis Southampton Centre

About this property

The Star Hotel

Hotel with a restaurant, near Southampton Cruise Terminal
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and a banquet hall.
The Star Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Star Hotel. During your stay, you're just a quick walk from Titanic Honour & Glory Exhibition - Southampton. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 3 meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 5 minutes by car from Southampton Cruise Terminal and 10 minutes from New Forest National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
The Star Hotel has a restaurant on site.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 8.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 8.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 6.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 243 out of 753 reviews" "
Rating 8 - Good. 273 out of 753 reviews" "
Rating 6 - Okay. 121 out of 753 reviews" "
Rating 4 - Poor. 67 out of 753 reviews" "
Rating 2 - Terrible. 49 out of 753 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Summer

It was very mediocre the bed wasn’t comfy the breakfast was quite bad and the front seat equipment wasn’t working
Stayed 1 night in Aug 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and comfortable. The building was interesting with a long, twisting hallway to get to our room. Would stay again if in the area!
Stayed 1 night in Aug 2024

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Yvonne

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Needs alot of repair work. Bathroom has a doormat instead of a bathmat. Sink taps too small. .tight to sink. Jnfortunately pur room was facing the High street and rowdy noise and swearing all night. Homeless sleeping in doorway opposite. Single glazed. Bed comfortable & clean. Fan in room good
Stayed 1 night in Aug 2024

10/10 Excellent

NORBERT, Stenhousemuir

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's perfect for us for a night before cruiseing. Thanks!
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff and easy check-in.
Stayed 1 night in Aug 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Tazrian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Claire

Disliked: Staff & service, property conditions & facilities, room comfort
Dont bother
Rooms and hotel not as shown in the picture, extremely dated and randonly yhr front hotel bar being used as a breakroom for bus drivers, staff not particularly friendly, bed not comfy and hard and mattress worn out or poor quality
Stayed 1 night in Jul 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guy at desk was very helpful. Will stay again
Stayed 1 night in Jul 2024

8/10 Good

Kevin

Business traveller
Stayed 3 nights in Jul 2024

6/10 Okay

Stephen

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
historical hotel and in walking distance from cruise ship
Stayed 1 night in Jul 2024

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had two separate rooms at this property- one that was newer in terms of being refurbished and the other was older. The newer room was quite nice, the older room was ok. There is no AC but the rooms had a fan which was fine considering how cool the evenings were for us. The hotel is quite close to a number of bars and there were a substantial amount of very drunk people stumbling along the roads which didn’t make for the nicest evening walk but if you are into pubs you would be set. It’s close to a number of restaurants and overall was an acceptable stay. The staff at the front counter were top-notch.
Stayed 1 night in Jul 2024

2/10 Terrible

Daniel

Stayed 1 night in May 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, room comfort
Short & Sweet!
I was on a one night business trip and I also wanted to watch the football too, so, The Star Hotel suited both purposes.
Stayed 1 night in Jul 2024

8/10 Good

Koon Tan Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vintage lift.
Stayed 1 night in Jul 2024

4/10 Poor

Adam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Nikolas

Liked: Cleanliness
They made me wait an hour and i had to reassert myself. Then i got a room in the back with view of parking lot. Construction next door and delivery trucks started at 5am.
Stayed 1 night in Jul 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Ruth

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best thing about this hotel was the gentleman on reception, he was polite, and helpful telling me where the nearest restaurants were and supplying extra tea, milk and a hairdryer for the room. Unfortunately the rest of the hotel was tired and shabby in places, the windows were cracked, the bed creaked with every movement, the matress was saggy, the pilliws were lumpy and it is the first time i have had the toilet in the shower cubicle!!! The wash basin was by the bed. The wardrobe door wouldn't shut. There was constant noise till 3am from staff at the nearby weatherspoons dumping rubbish smoking and talking. There were even two people talking outside in the hotel carpark at 1am. Needless to say i will not be going again or reccomending it.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend at The Star Hotel
The staff were very friendly, helpful and accommodating. The food was superb. The room was lovely. My bed was very comfortable, just very creaky though when turning over (my mum's was great) The bathmat seemed like it needed changing. To be honest I generally thought these were changed with each guest, but this felt like it wasn't.
Stayed 2 nights in Jul 2024

8/10 Good

Vince

Travelled with group
Liked: Room comfort
Three Star Star
Overnight stay to see a gig at the Guildhall...excellent location for that. The hotel is generally a little tired - I was tired that night and slept well, but my daughter and her partner sleeping across the corridor were less happy with their bed, finding it uncomfortable at best...
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really comfy bed ,toasty warm room, great breakfast @£8.99 too Def return
Stayed 1 night in Jul 2024