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The Star Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Star Hotel

Front of property
Individually decorated, individually furnished, desk, iron/ironing board
Bar (on property)
Front of property
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry

Explore the area

Map
26 High Street, Southampton, England, SO14 2NA
  • Titanic Honour & Glory Exhibition - Southampton
    3 min walk
  • The Side Walk
    1 min walk
  • Southhampton Town Quay Station
    9 min walk
  • Southampton (SOU)
    21 min drive

Room options

View all photos for Small Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Small Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Double or Twin Room

Individually decorated, individually furnished, desk, iron/ironing board

Family Double or Twin Room

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Double Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Standard Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Individually decorated, individually furnished, desk, iron/ironing board

Standard Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

ibis budget Southampton Centre

Pet-friendly
Free WiFi
Breakfast available
Parking available
3.8 out of 5, Good, (1004)
The price is CHF 50
for 1 night
includes taxes & fees
5 Jan - 6 Jan
ibis budget Southampton Centre

About this property

The Star Hotel

Hotel with a restaurant, near Southampton Cruise Terminal
A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include dry cleaning, laundry facilities and a banquet hall.
The Star Hotel offers 44 accommodations with coffee/tea makers and a hairdryer. This individually decorated and furnished accommodation includes desks. This Southampton hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Star Hotel. During your stay, you're just a quick walk from Titanic Honour & Glory Exhibition - Southampton. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include 3 meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the location and the helpful staff
  • 5 minutes by car from Southampton Cruise Terminal and 10 minutes from New Forest National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Star Hotel also features laundry facilities, dry cleaning/laundry services, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:30 AM.
The Star Hotel has a restaurant on site.

Languages

English, German, Hindi, Hungarian, Polish, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 8.95 for adults and GBP 5.95 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
The bedroom in the Small Double Room and Standard Single Room type is accessible by 1 flight of stairs.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 8.95 for adults and from GBP 5.95 for children
  • Self-parking fee: GBP 6.00 per day
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Property is also known as

Star Hotel Southampton
Star Southampton
The Star Hotel Hotel
The Star Hotel Southampton
The Star Hotel Hotel Southampton

The Star Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 253 out of 778 reviews" "
Rating 8 - Good. 281 out of 778 reviews" "
Rating 6 - Okay. 125 out of 778 reviews" "
Rating 4 - Poor. 69 out of 778 reviews" "
Rating 2 - Terrible. 50 out of 778 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

stephen

Business traveller
Liked: Staff & service, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

LUCIA

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Viktoriia

Liked: Cleanliness, staff & service
In general, it was good considering the location close to the boat show
Stayed 1 night in Sep 2024

6/10 Okay

clint

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
tired and old rooms, but good customer service
looks like two (or more) separate buildings, so trying to align the lifts and stairways was a bit confusing. It's old and tired and could definitely use a thorough cleaning, but the service was pretty good. (It's possible that it is coming up against the end of the season, so hopefully, there will be some refreshing of the public areas and rooms during the off season) I noted that mom needed a room near the elevator, so they kindly upgraded her room to accommodate her. The next morning, the cruise ship boarding had been delayed, so the staff stored luggage for everyone as well as provided a lounge to wait. Decent walk to the Princess cruise ship terminal and a somewhat reasonable price made it an overall decent choice.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Liked: Room comfort
I had requested low floor but on second floor ,I couldn’t have shower this morning as it was not walk in and not able to step in bath.rooms very basic in old property. Guy did help with cases.very very noisy as facing street and never got much sleep till 5 the people all stopped carry ons
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We appeared to be placed in the old part of the hotel with very tired decor and nothing like the website. Although the bedroom was adequate with a very small TV, it was quite noisy with guests in the hallway and stereo music outside before 7am. The bathroom was completely inadequate with skylight with no blind that the car park opposite can see straight into. Water pressure non existent in shower (hard to rinse shampoo out). Took a while for hot water to come through and have to repeatedly flush the toilet to get rid of waste Didn't have breakfast but it looked fresh and value for money. Only needed a room for a night, but it needs a lot of investment and modernization. Focus on rooms not keyless entry.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Very tierd rooms, heavyly stained carpet, tv in first room not working, shower head in second room (15) broken. overall smell in corridors and room. High street outside downmarket and lots of homeless. Good parking though and friendly staff
Stayed 1 night in Sep 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

4/10 Poor

Ian

Disliked: Cleanliness, amenities, property conditions & facilities
The property looked worn dirty carpets, rusty light in bathroom. Not worth £45 maybe £30
Stayed 1 night in Sep 2024

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Aaron

Stayed 1 night in Aug 2024

2/10 Terrible

mostefa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Breakfast and very old building.
very disappointed, access to room is difficult. lift very old and not suitable. the most disappointing is breakfast: you have mentioned continental breakfast and IT IS NOT, no pasties only one toast given with butter, no Jam or honey. Bad experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Mary Josephine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
At night very noisy area
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was nicely decorated the bed was comfortable stayed overnight to see a concert
Stayed 1 night in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Stayed 1 night in Aug 2024

10/10 Excellent

beverley

Liked: Cleanliness, staff & service, property conditions & facilities
A very warm welcome wonderful staff Addie at front desk really excellent goes that extra mile for you to make your stay the best thank you to all the staff see you soon
Stayed 1 night in Aug 2024

6/10 Okay

Marek

Business traveller
Disliked: Staff & service
Just ok
Ok for 1 night if you need a place to sleep. Nothing special about them.
Stayed 1 night in Aug 2024

4/10 Poor

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service
Terrible customer service , dirty toilets ,difficult to find parking space. We were supposed to stay for three nights we checked out after staying for 2 nights .worst experience ever .they ruined our holiday
Stayed 3 nights in Aug 2024

8/10 Good

Summer

It was very mediocre the bed wasn’t comfy the breakfast was quite bad and the front seat equipment wasn’t working
Stayed 1 night in Aug 2024

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great and comfortable. The building was interesting with a long, twisting hallway to get to our room. Would stay again if in the area!
Stayed 1 night in Aug 2024

10/10 Excellent

Bartlomiej

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024