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SureStay Hotel by Best Western Spicer

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western Spicer

Beach nearby
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | View from room
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Pool
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
154 Lake Ave S, Spicer, MN, 56288
  • Green Lake
    1 min walk
  • Spicer City Park Beach
    4 min walk
  • Zorbaz
    1 min walk
  • Melvin's On The Lake
    1 min walk

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Poolside (Pet Friendly)

Standard Room, 2 Queen Beds, Non Smoking, Poolside (Pet Friendly) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Poolside (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Pool View (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Balcony, Pool View (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Lake View (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Hotel by Best Western Spicer

Hotel in Spicer with free breakfast and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has Access to hot tub and a microwave in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a TV in a common area and multilingual staff are on-site. Housekeeping is available on request.
SureStay Hotel by Best Western Spicer offers 31 air-conditioned accommodations with free newspapers and coffee/tea makers. Cable televisions are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Spicer. During your stay, you're just a quick walk from Green Lake. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include multilingual staff, a vending machine and TV in a common area
  • Steps from Green Lake and Spicer City Park Beach
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
SureStay Hotel by Best Western Spicer offers its guests an indoor pool and Access to hot tub. Public spaces have free WiFi. Free breakfast is served daily. A vending machine, multilingual staff, and a television in common area are also featured at the business-friendly SureStay Hotel by Best Western Spicer. Self parking is free. A complete renovation of SureStay Hotel by Best Western Spicer was completed in July 2022.

This Spicer hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (74 centimetre high)
  • Lever door handles
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (112 centimetre high)
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Surestay By Best Spicer Spicer
SureStay Hotel by Best Western Spicer Hotel
SureStay Hotel by Best Western Spicer Spicer
SureStay Hotel by Best Western Spicer Hotel Spicer

SureStay Hotel by Best Western Spicer Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 38 out of 76 reviews" "
Rating 8 - Good. 15 out of 76 reviews" "
Rating 6 - Okay. 8 out of 76 reviews" "
Rating 4 - Poor. 7 out of 76 reviews" "
Rating 2 - Terrible. 8 out of 76 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Bretney

Stayed 1 night in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Front desk staff was rude and bickering with each other, made a mistake with my payment, had to reverse charges and charge me again. I was told on the phone there were rollaway beds, got there and there were none. Was told, no big deal, the room has a pullout couch. Get to room, no couch .Had to drive 15 miles to buy an air mattress to accommodate our 5th person. They would/could not give us a different room without paying full price for it. My two 16 year old girls were kicked out of the pool at 10 pm (it's open till 12) even though the only signage says under 16 needs supervision. They do not have pool towels by the pool, they give you one for each guest kept in your room. They make you wear wristbands to swim (why??) that disintegrate in the water. Really aggressive signage for smoking anything, anywhere within 50 feet of the building. The room was clean, and Continental breakfast was great, so support staff is doing their job well. We will NOT be returning.
Stayed 1 night in Aug 2024

2/10 Terrible

Joseph

Stayed 3 nights in Aug 2024

10/10 Excellent

William

Stayed 1 night in Jul 2024

10/10 Excellent

Dale

Travelled with family
Very nice
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudia A Lopez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jul 2024

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were so great. Conscientious of customer's needs. Clean and very comfortable !!! . We will stay there again.
Stayed 2 nights in Jul 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service, amenities
Room was clean. Bed was comfortable and seemed new. Staff was friendly. This hotel was the cheapest available option and the location was ideal. My only complaint is that the room felt a little damp and smelled vaguely musty. This was odd because the AC was running the entire time and this should have dried the air. I did notice a couple of small (1") mildew patches near the ceiling above the shower. I didn't notice the damp air or musty smell after a few minutes in the room. I have bad allergies and asthma, but they were not triggered, but I noticed the damp air and mustiness every time I entered the room. The bed never felt at all damp. This was in room 106. I'd stay there again, but hope that management will figure out the issue.
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well served property for the class of hotel. Close to downtown and Green Lake. I will be coming back.
Stayed 1 night in Jul 2024

6/10 Okay

Jolene, Hamburg

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was clean, That's the one good thing I'll say. We were scheduled to be at the property for (2) nights. On night #2 (a Saturday night) the hotel made the decision to close the pool at 7:00 PM for cleaning. That said, we packed up and went home and did NOT stay that night. Totally unacceptable!!!
Stayed 2 nights in Jun 2024

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
The staff was amazing and the king suite was perfect size for us. Plenty of room. Bed was comfortable. Pretty good value. Spent a lot of time at Zorbaz which is across the street.
Stayed 2 nights in Jun 2024

6/10 Okay

Joshua

Travelled with partner
Liked: Cleanliness, staff & service
Great spot across from Green Lake! Website said rooms were recently renovated but our room was not, old carpet and the room smelled very musty. Not worth the cost in my opinion.
Stayed 1 night in May 2024

2/10 Terrible

Chrissy

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Ashton

Stayed 1 night in May 2024

8/10 Good

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in person was extremely friendly and helpful. When we arrived we had been given a second floor room. My wife and I both use canes and have difficulty with stairs - especially with luggage. All the ground level floors were taken, but the receptionist spent a lot of time making calls and was able to move someone from the ground floor to the second floor so that we could have a ground floor room. The only down-side was there really was no decent restaurant for dinner in Spicer. That's not the owners problem of course.
Stayed 1 night in May 2024

6/10 Okay

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in took too long. Needed everyone's id and the room was paid for and they really only needed the one id and credit card
Stayed 1 night in May 2024

2/10 Terrible

jeffrey

Travelled with family
Disliked: Staff & service
The pool was not working and they are not dog friendly
Stayed 1 night in May 2024

2/10 Terrible

Jacque

Stayed 1 night in Apr 2024