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D. Hotel Suites & Spa

3.0 star property
VIP Access

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Photo gallery for D. Hotel Suites & Spa

Indoor pool
Suite, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk
Mini-fridge, coffee/tea maker
Front of property
Premium bedding, individually decorated, individually furnished, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Hot tub
  • Bar
  • Room service
  • Gym

Explore the area

Map
1 Country Club Rd, Holyoke, MA, 01040
  • Academy of Music Theater
    ‪5 min drive‬
  • Historic Northampton
    ‪6 min drive‬
  • Mountain Park
    ‪11 min drive‬
  • Springfield, MA (CEF-Westover Metropolitan)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed

Premium bedding, individually decorated, individually furnished, desk

Executive Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Bedroom

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, individually decorated, individually furnished, desk

Studio Suite

  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, individually decorated, individually furnished, desk

Executive Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, individually decorated, individually furnished, desk

Suite, 1 Bedroom

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Bedroom, Fireplace

Premium bedding, individually decorated, individually furnished, desk

Standard Room, 1 Bedroom, Fireplace

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

D. Hotel Suites & Spa

Hotel with 2 restaurants, in the vicinity of Smith College
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an indoor pool. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
D. Hotel Suites & Spa offers 60 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 50-inch LCD televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the comfortable beds at D. Hotel Suites & Spa. During your stay, you're just a quick walk from Mount Tom State Reservation. Enjoy features like 2 restaurants, a full-service spa and an indoor pool.
  • Enjoy a bite to eat at The Mick, a family restaurant that serves American cuisine
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to facials, hot stone massages or aromatherapy at the spa
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the comfy beds, cleanliness, overall comfort and spaciousness
  • 4.6 mi (7.4 km) from Smith College and 10.4 mi (16.7 km) from University of Massachusetts Amherst
D. Hotel Suites & Spa offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge.

You'll find a 24-hour business centre on site. A fitness centre, a sauna, and a terrace are also featured at D. Hotel Suites & Spa.

This 3-star Holyoke hotel is smoke free.

The Mick – This family restaurant specialises in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Delaneys Grill – This steakhouse specialises in American cuisine and serves brunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open selected days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transport

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Delaneys Grill
  • The Mick

Things to do

  • 9-hole adjacent golf course
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Spa tub
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • In a state park
  • In the mountains
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Cots (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 4 per cent of room rate
The resort fee includes:
  • Additional inclusions
  • Breakfast
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Laundry facilities
  • Phone calls
  • Pool access
  • Self-parking
  • Hot tub access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0006001370
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

D. Holyoke
D. Hotel Holyoke
Country Inn And Suites Holyoke
Country Inn Holyoke
Holyoke Country Inn
Country Inn & Suites Holyoke Hotel Holyoke
D. Hotel Suites
D. Hotel Suites Holyoke
D. Suites Holyoke
D. Hotel Suites & Spa Hotel
D. Hotel Suites & Spa Holyoke
D. Hotel Suites & Spa Hotel Holyoke

D. Hotel Suites & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1752 out of 2367 reviews
Rating 8 - Good. 441 out of 2367 reviews
Rating 6 - Okay. 90 out of 2367 reviews
Rating 4 - Poor. 44 out of 2367 reviews
Rating 2 - Terrible. 40 out of 2367 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Krystina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible customer service. 10/10 do not recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

8/10 Good

Trinity

Stayed 1 night in Oct 2024

8/10 Good

Edward

Business traveller
Liked: Cleanliness, staff & service, room comfort
Friendly and flexible staff made my stay convenient and enjoyable.
Stayed 2 nights in Aug 2024

8/10 Good

Roger H

Travelled with family
Nice place with some issues, e.g., only one elevator for six floors, only two luggage carts for the entire hotel, small breakfast area for a full hotel…
Stayed 2 nights in Nov 2024

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff. Nice, clean rooms lobby and dining area.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff comfy room
Stayed 1 night in Nov 2024

8/10 Good

Ann

Stayed 1 night in Oct 2024

6/10 Okay

Bruce

Liked: Cleanliness, staff & service
Room was clean and quiet, but the whole place needs a refresh. Breakfast eggs and potatoes were pretty tasteless. And the breakfast room tables were all wobbly.
Stayed 1 night in Nov 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional accommodating service.
Stayed 1 night in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Paige

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The man who checked us into the hotel was incredibly pleasant, profeaaional, and helpful. I completed the pre-check in process which asked my guests full name and out license plate numbers which i found invasive and not standard procedure, and hints that they are having issues with guests and parking, which doesnt inspire confidence. The hotel room (king suite) itself was a bit run down and dated with little things like chipped furniture, stains, rust, etc. but met our needs fine. We did not hear noise overnight and the bed was large and comfotable. The vending machine in the hallway was broken. The included breakfast was low quality and there was no seating in the dining area, the stack of fabric covered chairs in the corner were obviously stained, greasy, and well worn to the point I was afraid to ruin my dress by sitting on them, and every table was full. People were eating in the hotel lobby as there was no room upstairs in the nook. I heard staff loudly complaining about people quitting, loud music being played, and the slow elevator smelled strongly of cigar smoke. There was a strict no pets policy but I saw a woman with a dog that was clearly not a service animal. Overall, it was an okay stay for us, but I'm concerned about this property billing itself as an upscale country club spa. It was out of the main part of town which was nice. Not somewhere I would go for an anniversary or special occasion but would come back if I got a good deal on a room.
Stayed 1 night in Nov 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value!
Stayed 1 night in Nov 2024

8/10 Good

Mililani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three day birthday stay with my sister. Highlights: reiki session at spa; complimentary dinner boxes and wine for two after scheduled 4-hour power outage ( they are doing a lot of upgrades to the property); last night turf and surf dinner at adjacent original namesake restaurant;great morning breakfast buffet included in room rate; huge and dpaceious rooms and suites. Slight downside; bathroom sink and toilet in my room would benefit from plumbing upgrade - my sister’s room was A-OK.
Stayed 3 nights in Nov 2024

8/10 Good

Anne, Fairfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noah helped us with a location to do a business Zoom call. Rose called when we left items in our room. The breakfast had a nice hot option and vegetarian.
Stayed 2 nights in Oct 2024

8/10 Good

Edward, East Falmouth

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Corey

Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasantly surprised about all aspects of our stay! Excellent staff in all areas especially the front desk and breakfast employee. Will definitely stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service
My stay was great. Thanks
Stayed 1 night in Nov 2024

10/10 Excellent

JoZeph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not our first time staying here. Enjoyed the pool and breakfast staff are very cheerful.
Stayed 1 night in Nov 2024