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MainStay Suites Springfield IL

2.5 star property

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Exterior
Indoor pool, outdoor pool, open 8:00 AM to midnight, pool umbrellas
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Breakfast area

Reviews

5.4 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
3185 S Dirksen Pkwy, Springfield, IL, 62703
  • University of Illinois at Springfield
    ‪4 min drive‬
  • Washington Park Botanical Gardens
    ‪5 min drive‬
  • Lincoln Home National Historic Site
    ‪8 min drive‬
  • Springfield, IL (SPI-Abraham Lincoln Capital)
    ‪16 min drive‬

Room options

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Microtel Inn & Suites by Wyndham Springfield

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.9 out of 5, Good, (1005)
The price is CHF 94
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Microtel Inn & Suites by Wyndham Springfield

About this property

MainStay Suites Springfield IL

Pet-friendly hotel connected to a shopping centre in Springfield with free parking
An indoor pool, an outdoor pool and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
MainStay Suites Springfield IL offers 108 air-conditioned accommodations with coffee/tea makers and a hairdryer. Satellite televisions are provided. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Springfield hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis. Renovation of all guestrooms was completed in June 2021.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

With your stay at MainStay Suites Springfield IL, you'll be connected to a shopping centre and close to Washington Park Botanical Gardens. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Take a swim in the indoor and outdoor pools
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from University of Illinois at Springfield and a few minutes from Washington Park Botanical Gardens
  • Cats and dogs welcome for a fee (restrictions apply)
MainStay Suites Springfield IL offers its guests an indoor pool, an outdoor pool, and a 24-hour fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business centre and a meeting room. The business-friendly MainStay Suites Springfield IL also features a vending machine, coffee/tea in common area, and laundry facilities. Free self parking is available. A complete renovation of MainStay Suites Springfield IL was completed in June 2021.

This Springfield hotel is smoke free.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: 100 per cent of room rate
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 9.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per hour (rates may vary)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: 100 per cent of room rate
  • Administrative fee: USD 9 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to midnight
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Hotel Springfield
Wingate Wyndham Springfield Hotel
Springfield Hampton Inn
Hampton Inn & Suites Springfield - Southwest Hotel Springfield
Hampton Inn And Suites Springfield - Southwest
Hampton Inn Springfield Hotel
Hampton Inn Springfield Ohio
Hampton Inn Springfield Hotel Springfield
Wingate Wyndham Springfield

MainStay Suites Springfield IL Reviews

Reviews

5.4
Rating 10 - Excellent. 60 out of 295 reviews
Rating 8 - Good. 39 out of 295 reviews
Rating 6 - Okay. 40 out of 295 reviews
Rating 4 - Poor. 48 out of 295 reviews
Rating 2 - Terrible. 108 out of 295 reviews

5.8/10

Cleanliness

6.4/10

Staff & service

5.2/10

Amenities

5.6/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Stanley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

2/10 Terrible

Kevin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refund
Hello, so I booked this stay on Hotels.com this Wednesday. The hotel called me non-stop about 7-10 times before I answered, and they told me they don’t have any rooms available. However I was still charged $326.65? Any help would be appreciated with this. Thank you
Stayed 4 nights in Aug 2024

6/10 Okay

Tyler

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
$100 incidental on top of room cost of checking in. Which is reimbursed upon checking out, didnt know but no worries. Outlets in room didnt work and informed staff before checking in. As they have you check the room before hand. I was offered to swap rooms but it wasn't a big deal to me as bathroom outlets work. Room was clean otherwise and staff was friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

JL

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shocked!
It was better than I expected for the price. I will be staying again on my next trip back to my hometown.
Stayed 2 nights in Aug 2024

6/10 Okay

Carly

Liked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Greg

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a joke
We have stay at this property many times throughout the years for work travel family fun , I have to say this is the worst it has ever been I would not recommend this hotel to any one I’d give it a 0.0 , during check-in, we were not allowed to check in until after 3 o’clock and the manager came out and was telling people that you may not have a room because their system was screwed up and if you’re in charge people an extra hundred dollars or more for a security deposit on the room you need to put that in your ad till you get to the hotel and surprise people with another fee on their card and then you get a bill the price ain’t even what you were quoted online. That’s kind of ridiculous also
Stayed 1 night in Aug 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service
Close to interstate and State Fair wasn’t that far away. Front desk was on the ball. Was disappointed that there was no coffee available on any of the days. Air conditioner worked, toilet flushed and no clogged drains. Refrigerator was very clean! Very reasonable price too.
Stayed 4 nights in Aug 2024

2/10 Terrible

Sharon

Travelled with family
Disliked: Amenities
Absolutely the worst hotel we’ve ever stayed at. In 5 days we had no housekeeping services, even after repeated requests. We had to go to the front desk for towels, toilet paper, soap and coffee refills. Trash was running over. When the floor housekeeper was questioned, he told us we could clean the room ourselves My advice is to find a different hotel
Stayed 5 nights in Aug 2024

2/10 Terrible

Cindy

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived late after a concert and they did not hold our reservation and therefore there was no room available for us! The whole town was booked full because of this concert so we had to drive 2 hours home at 1:00 in the morning! Never heard of a hotel not honoring a reservation!!
Stayed 1 night in Aug 2024

2/10 Terrible

Deborah

Travelled with family
Disliked: Amenities
We chose not to stay because it was in a really sketchy area. It felt completely unsafe I would NEVER recommend this place to anyone. Especially a family. We talked to people from the area snd they said we made the right decision. Not a safe area at all
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have liked a breakfast option
Stayed 1 night in Jul 2024

2/10 Terrible

Brandi

Disliked: Cleanliness, property conditions & facilities, room comfort
Appears this hotel is going down
Up on my arrival, the lady at the front desk gave me my room key number 229, she told me to check the room to make sure everything was ok. The room had bugs crawling around a bug even tried to get in my bag and it was several bugs crawling around in the tub so they had to change me to another room, #322 which the tub was very dirty and the mirrors were dirty as well
Stayed 1 night in Jun 2024

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service, property conditions & facilities
If I could do 0 stars I would it’s was VERY nasty we went to three rooms because I was in a room clean enough to sleep in
Stayed 1 night in Feb 2024

10/10 Excellent

Shiphrah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Derek

Business traveller
Disliked: Property conditions & facilities, room comfort
Tv did not work it wasnt even plugged in Ice machine on my floor did not work Hallways smelled like cigarettes
Stayed 1 night in Feb 2024

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, property conditions & facilities
Dont stay here
Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not great. Texture falling off ceilings, trim coming off, “tile” backsplash just screwed in, not straight. Outlet covers missing, cable TV outlet just hanging out of the wall.
Stayed 1 night in Feb 2024

6/10 Okay

Lisa Ann

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Ehh… not the best but would do in a pinch.
The lobby is pretty and everyone that works here was very friendly. But the actual condition of the room was just off. The room could be a lot cleaner, the paint in the bathroom was peeling off the ceiling, and the toilet paper dispenser was broken. We could never figure out how to work the TV or they don’t pay for cable. The linens for the bed need to be replaced. The room is a decent size, but the massive regular fridge needs to be smaller so it looks less awkward in the room. The price is what you pay for but it looks like the hotel is in a middle of a remodel and it just kinda stopped.
Stayed 2 nights in Jan 2024

2/10 Terrible

duane

Business traveller
Please do not stay at this hotel. First room unclean, hair strands in the bed. Second room the bed had a deep dip in the middle and used soap in the tub. Third option had roaches in the bathroom. Not to mention homeless persons roaming in and out of the lobby. I left and had to find another hotel to stay. I lost my money but gained peace of mind.
Stayed 1 night in Jan 2024

6/10 Okay

John

Business traveller
Interesting stay
It was very strange as it is like they expect the room to not be good as they have you visit the room to see if you will accept it before they will even let you in the room plus they have you sign multiple documents about accepting the stay the way it is. They also were aware all of their vending machines were empty and the only solution they had was to leave the hotel to get some out.
Stayed 1 night in Jan 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place should be investigated then condemned!
THE WORST HOTEL IN EXISTENCE!!! Ended up not even staying here as is was so disgusting. Smelled, filthy, suspicious people hanging around. I can’t even believe this place is even offered as a hotel! Shameful!!!
Stayed 1 night in Jan 2024

4/10 Poor

April

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jessica

Stayed 1 night in Jan 2024