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Holiday Inn Express Ludlow by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Ludlow by IHG

In-room safe, desk, blackout curtains, iron/ironing board
Pool
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
321 Center St, Ludlow, MA, 01056
  • MassMutual Center
    ‪12 min drive‬
  • MGM Springfield
    ‪13 min drive‬
  • Naismith Memorial Basketball Hall of Fame
    ‪13 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪36 min drive‬

Room options

Room, 1 King Bed, Non Smoking (Leisure)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 2 Double Beds OR 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Feature)

Suite, 1 King Bed, Non Smoking (Feature) | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Feature)

  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Room, Accessible, Non Smoking (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, Accessible, Non Smoking (Hearing)

  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Ludlow by IHG

Hotel with free breakfast, in the vicinity of Mount Holyoke College
Along with a fitness centre, this hotel has coffee/tea in a common area and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express Ludlow by IHG offers 71 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include baths or showers and hairdryers.

This Ludlow hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
The free breakfast at Holiday Inn Express Ludlow by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Haviland Pond Beach. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 11 minutes by car from Springfield Armory and 12 minutes from Springfield Science Museum
Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Ludlow by IHG. Free self parking is available.
Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0007321610
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Ludlow
Holiday Inn Express Ludlow
Ludlow Holiday Inn Express
Comfort Hotel Ludlow
Comfort Inn Ludlow
Ludlow Comfort Inn
Holiday Inn Express Ludlow Hotel
Holiday Inn Express Ludlow
Express Ludlow By Ihg Ludlow
Holiday Inn Express Ludlow by IHG Hotel
Holiday Inn Express Ludlow an IHG Hotel
Holiday Inn Express Ludlow by IHG Ludlow
Holiday Inn Express Ludlow by IHG Hotel Ludlow

Holiday Inn Express Ludlow by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 501 out of 907 reviews
Rating 8 - Good. 307 out of 907 reviews
Rating 6 - Okay. 68 out of 907 reviews
Rating 4 - Poor. 19 out of 907 reviews
Rating 2 - Terrible. 12 out of 907 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Amelia

Stayed 1 night in Nov 2024

8/10 Good

JNeene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Lee-Etta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service
Update
The place needs to be updated
Stayed 2 nights in Nov 2024

8/10 Good

London, Syracuse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean facilities: room, lobby, dining area, fitness center, stairway. Friendly staff. Loved m stay there and would definitely stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Chris

Stayed 1 night in Nov 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
I do like this place
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth, Grafton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff, clean and comfortable rooms. It was nice to know that while the hallway fire system was down, they had staff on fire watch on every floor: The pool was wonderful and great hot breakfast!
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Clean safe accommodations
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Christopher R.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying. consistently good, trouble with Wi-Fi this time. We will stay again.
Stayed 1 night in Nov 2024

8/10 Good

Kimberley, Skowhegan

Stayed 1 night in Oct 2024

8/10 Good

fanny

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Ok stay.
Fair place to stay short term. Lobby and hallways have musty smell. Room very clean overall. Beds comfy. Breakfast great. Staff very friendly
Stayed 1 night in Oct 2024

8/10 Good

ronnie

Stayed 2 nights in Oct 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very nice and clean. Parking was good. Staff very nice. Breakfast was very good too. I would recommend this hotel.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeanine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. It was clean, the free breakfast was phenomenal. To top it off the staff were very polite and friendly. Would definitely stay again.
Stayed 2 nights in Oct 2024

6/10 Okay

Xueling

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

John, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Nice when you show up to a place that’s kept up by the staff and everyone seems to be OK with doing their job.
Stayed 2 nights in Oct 2024

6/10 Okay

David

Travelled with family
Disliked: Staff & service
I did not care for the location of the hotel. It did not seem safe. But we had no issues.
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient off Rt 90, friendly, helpful staff, lovely room ( though needs a comfortable occasional chair), clean and wonderful hotel!!
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was as listed. Good staff with clean rooms. We enjoyed the breakfast and our stay.
Stayed 1 night in Sep 2024

2/10 Terrible

Jo Ellen

Disliked: Property conditions & facilities
Was told this was their last room available. The AC unit DID NOT WORK! The room was very hot and stuffy. Between the hot temperature, the worn down beds and very flat pillows; we GOT VERY LITTLE SLEEP! This place was NOT worth what we paid for the room. I asked for a refund. Was told to talk to Expedia; they couldn’t (or wouldn’t) do anything for me.
Stayed 1 night in Sep 2024

6/10 Okay

Clancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ask for a room on the front side if you like sleep
Everyone was great, the room was clean and comfortable. The fact that the turnpike is out the back window made for difficult sleeping as it sounded like a raceway all night! Also, the breakfast was not great! Powdered scrambled eggs 😕 Flavorless sausage and potatoes 😕 No fault of the attendant, but the products were unappealing. Coffee was great, though!
Stayed 2 nights in Sep 2024

8/10 Good

Heike

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was very convenient for the events we had to attend. The evening staff was very rude, and didn’t greet anyone as they walked into the lobby! The morning staff was a little bit friendlier!
Stayed 4 nights in Sep 2024