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Homewood Suites by Hilton Holyoke-Springfield/North

3.0 star property

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Photo gallery for Homewood Suites by Hilton Holyoke-Springfield/North

Exterior
Terrace/patio
Free daily on-the-go breakfast
Sports facility
Premium bedding, in-room safe, desk, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet-friendly
  • Pool
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
375 Whitney Ave, Holyoke, MA, 01040
  • Holyoke Mall
    ‪6 min walk‬
  • MassMutual Center
    ‪10 min drive‬
  • MGM Springfield
    ‪10 min drive‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪31 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

27-inch TV with satellite channels, DVD player

One King Two Queen, Non Smoking, 2 Bedrooms 2 Bathrooms

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Accessible (Roll-In Shower, Hearing Accessible)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (1 Bedroom)

27-inch TV with satellite channels, DVD player

Suite, 1 King Bed (1 Bedroom)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed

  • 19 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

27-inch TV with satellite channels, DVD player

Suite, 2 Bedrooms, Accessible, Non Smoking (Accessible Tub, 1 King/2 Queens)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, iron/ironing board

Studio, 1 King Bed, Non Smoking, Corner

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Non Smoking (1 Bedroom)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

27-inch TV with satellite channels, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Indoor pool

D. Hotel Suites & Spa

  • Pool
  • Hot tub
  • Spa
  • Restaurant
4.7 out of 5, Exceptional, (2367)
The price is CHF 119
for 1 room
includes taxes & fees
24 Mar - 25 Mar
D. Hotel Suites & Spa

About this property

Homewood Suites by Hilton Holyoke-Springfield/North

Hotel with free breakfast, a quick walk to Holyoke Mall
An indoor pool, a fitness centre and Access to hot tub are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space and dry cleaning are on-site.
Homewood Suites by Hilton Holyoke-Springfield/North offers 114 accommodations with DVD players and a safe. Beds feature premium bedding. Televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Holyoke hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Holyoke-Springfield/North. During your stay, you're just a quick walk from Holyoke Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a meeting room and conference space
  • On-site recreation includes a gym and basketball
  • Just a 1-minute drive from Holyoke Mall and 6 minutes from Wistariahurst Museum
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Homewood Suites by Hilton Holyoke-Springfield/North offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. Free breakfast is served daily. Event space at this hotel measures 646 square feet (60 square metres) and includes conference space. The business-friendly Homewood Suites by Hilton Holyoke-Springfield/North also features barbecue grills, coffee/tea in common area, and a fireplace in the lobby. Free self parking is available.
Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 646 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0010261370
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Holyoke-Springfield/North
Homewood Suites Hilton Hotel Holyoke-Springfield/North
Homewood Suites Hilton Holyoke-Springfield/North Hotel Holyoke
Homewood Suites Hilton Holyoke-Springfield/North Hotel
Homewood Suites Hilton Holyoke-Springfield/North Holyoke
Homewood Suites by Hilton Holyoke Springfield/North
wood Suites Hilton HolyokeSpr
Homewood Suites by Hilton Holyoke Springfield/North
Homewood Suites by Hilton Holyoke-Springfield/North Hotel
Homewood Suites by Hilton Holyoke-Springfield/North Holyoke

Homewood Suites by Hilton Holyoke-Springfield/North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 636 out of 967 reviews
Rating 8 - Good. 231 out of 967 reviews
Rating 6 - Okay. 59 out of 967 reviews
Rating 4 - Poor. 17 out of 967 reviews
Rating 2 - Terrible. 24 out of 967 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Carmen, Lake Alfred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien aunque las almohadas eran muy blandas y no me ayudaron a descansar. La mesa del centro de la habitación estaba muy vieja y le quitaba elegancia al cuarto. El snack de los miércoles estuvo excelente y hubiese sido bueno tenerlo toda la semana.
Stayed 4 nights in Dec 2024

8/10 Good

Quang

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 7 nights in Nov 2024

10/10 Excellent

G. David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

HANNAH

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Front desk agent was very strange. I have a large comfortable vehicle and left my border collie in the vehicle with her food and water and they still charge me for a pet even though I didn’t bring the dog inside! She said if they found out I had a pet they would charge me $1000!!!! Then on my bill there was a $168 charge for a pet!
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica, FORT WAYNE

Stayed 1 night in Oct 2024

10/10 Excellent

Roselyn

Stayed 1 night in Oct 2024

6/10 Okay

Jada

Liked: Staff & service
Service was great, the room itself was spacious and had a nice layout and functioning kitchen, however there was hair on floors, stains on carpet and overall a lot of wear and tear on furniture. The bed and pillows wrre not the most comfortable so we did have a hard time sleeping. It was ok for 1 night.
Stayed 1 night in Nov 2024

10/10 Excellent

George

Stayed 4 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 1 night in Oct 2024

6/10 Okay

Stephanie

Travelled with family
Disliked: Staff & service
Our stay overall was fine. The rooms were what was expected from the pictures. The service was not consistent. Most of the staff was pleasant although we were provided misinformation and different responses when trying to extend our stay. One staff person in particular was short and rude with her responses as if we were bothering her.
Stayed 3 nights in Oct 2024

10/10 Excellent

Vicente

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent! Excelsior customer service. They let me check in early and I really appreciate that courtesy after driving 4 hours.
Stayed 1 night in Oct 2024

10/10 Excellent

wanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely facility. Good breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Dana, Knoxville

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for several days. Convenient and safe area. Needs some updating, but the room was clean.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shopping was close by such as Target. Close to restaurants too. Nice city and easy to get around. Very nice accommodations with the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, upscale homey atmosphere! Washer and dryer available
Stayed 1 night in Oct 2024

10/10 Excellent

Brandis

Stayed 2 nights in Sep 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the cost of this hotel, I should not have had to walk down to the front desk (which was on the opposite side of the hotel) to go find staff to get a key and let me into the pool area. There is key card access, yet you can’t get in without staff unlocking the door. Ridiculous! And no one could bring a wine bottle opener up to the room since there was only one person working the desk. Had to walk down there too. Super annoying. Room was okay, bedding was just okay. Not great for the price.
Stayed 2 nights in Sep 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Leticia

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Nivea

Stayed 1 night in Sep 2024

10/10 Excellent

Mary Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

gale

Stayed 2 nights in Aug 2024

8/10 Good

Arnold

Travelled with family
Location of the hotel is not far from the major highways, but the sign in front of the hotel can be more prominent. Staff is excellent and ready to assist with guest requests. Rooms are large and very convenient. Gym is well equipped, and breakfast is sumptuous. Overall, it was a good experience.
Stayed 1 night in Sep 2024