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MGM Springfield

4.0 star property

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Photo gallery for MGM Springfield

8 restaurants, breakfast, lunch, dinner served; American cuisine
Garden
Premium bedding, pillow-top beds, in-room safe, individually decorated
Meeting facility
8 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Bar

Explore the area

Map
One MGM Way, Springfield, MA, 01103
  • MGM Springfield
    ‪1 min walk‬
  • MassMutual Center
    ‪6 min walk‬
  • Naismith Memorial Basketball Hall of Fame
    ‪8 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪21 min drive‬

Room options

View all photos for Springfield King

Premium bedding, pillow-top beds, in-room safe, individually decorated

Springfield King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Stay Well Main Street Queen

Premium bedding, pillow-top beds, in-room safe, individually decorated

Stay Well Main Street Queen

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Stay Well Main Street King

Premium bedding, pillow-top beds, in-room safe, individually decorated

Stay Well Main Street King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Main Street Queen

Premium bedding, pillow-top beds, in-room safe, individually decorated

Main Street Queen

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Springfield Queen

Premium bedding, pillow-top beds, in-room safe, individually decorated

Springfield Queen

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Main Street King

Premium bedding, pillow-top beds, in-room safe, individually decorated

Main Street King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express Springfield Downtown by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1005)
The price is CHF 132
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Holiday Inn Express Springfield Downtown by IHG

About this property

MGM Springfield

Hotel with 8 restaurants, a quick walk to MassMutual Center
8 restaurants, a casino and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include an iron/ironing board and blackout curtains. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

MGM Springfield's great location gets high marks from our customers. During your stay, you're just a quick walk from MGM Springfield. Enjoy features like free self-parking, plus 8 restaurants and 5 bars.
  • Free self-parking
  • Enjoy American cuisine at TAP Sports Bar, one of the property's 8 restaurants and 5 bars/lounges
  • Cooked-to-order breakfast offered for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, 10 meeting rooms and conference space
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 10-minute walk of MassMutual Center and Naismith Memorial Basketball Hall of Fame
  • Dogs welcome for a fee
There are 8 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 5 bars/lounges. Event space at this hotel measures 10646 square feet (989 square metres) and includes conference space. A casino, a seasonal outdoor pool, and a vending machine are also featured at MGM Springfield. Self parking is free.

Smoking is allowed in designated areas at this 4-star Springfield hotel.

Guests can enjoy cooked-to-order breakfast for a fee.
TAP Sports Bar – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Bill's Diner – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.
Wahlburgers – This restaurant specialises in American cuisine and serves lunch and dinner. Open daily.
Jack's Lobster Shack – This restaurant specialises in seafood and serves lunch and dinner. Open daily.
The Chandler Steakhouse – This steakhouse specialises in American cuisine. Open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 20 to 30 for adults and USD 12 to 20 for children
  • 5 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bill's Diner
  • Jack's Lobster Shack
  • TAP Sports Bar
  • The Chandler Steakhouse
  • Wahlburgers

Things to do

  • 147 gaming tables
  • 2,500 slot machines
  • Bowling alley
  • Casino (125,000 square feet of space)
  • Seasonal outdoor pool
  • Sportsbook

Family friendly

  • Bowling alley
  • Cot (surcharge)
  • Fenced pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 10,646 square feet of conference space

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay films

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property will place a credit card or debit card authorization at check-in for the general deposit. Credit card funds are released by domestic banks within 7 days after check-out. Credit card funds are released by international banks within 30 days after check-out. Additional delays may apply for debit cards.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per accommodation, per day
  • Resort fee: USD 22.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Fitness centre access
  • In-room bottled water
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 30 for adults and USD 12 to 20 for children
  • Pet fee: USD 150.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0003012810
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Firearms are not permitted on the premises of this property, including within hotel rooms. If requested, safekeeping of properly registered firearms can be arranged.

We should mention

  • The seasonal pool will open in April and close in October.
  • Pool access available from 8:00 AM to 8:00 PM
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

MGM Springfield Hotel
MGM Springfield Hotel
MGM Springfield Springfield
MGM Springfield Hotel Springfield

MGM Springfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 831 out of 1290 reviews
Rating 8 - Good. 253 out of 1290 reviews
Rating 6 - Okay. 119 out of 1290 reviews
Rating 4 - Poor. 47 out of 1290 reviews
Rating 2 - Terrible. 40 out of 1290 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

ROSITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun
Stayed 1 night in Aug 2024

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
The room was gorgeous and the bed was comfortable. Was woken up by a dog and the sound of leaf blowers.
Stayed 1 night in Nov 2024

10/10 Excellent

Veronica

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Dania

Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We will be back next year.
We didn't have a mini fridge in our room but upon request they ran one right up to us in short order.
Stayed 1 night in Nov 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Simranjit

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable first time stay for Springfield native.
Immediately upon arrival we were perplexed as to where registration was. Our GPS routed us in from the back of the property and it wasn't clear where to enter. I took a walk through the casino in search of reception. The main entrance is from a corner of the building facing Main Street and easy to miss because we were making the turn into the property and looking for a place to park/unload and that wasn't clear AT ALL!. There is no real place to park close to the front door. Eventually we made it inside and were pleased to find out that there was no charge for parking in the garage above the 3rd floor. Unfortunately the access from the garage to the front desk/guest elevator requires a long walk around the perimeter of the casino. Our room was a basic room overlooking main Street and a couple of vacant buildings. The room was spacious , the bed was comfortable and the sitting area was adequate. The bath room was very nice and we really liked the layout. The shower was fabulous!! We thought it was clever that the closet and bathroom shared a sliding barn door! Our only complaints are that there is very little storage space for clothing and the lighting in the room was poor. My wife used two tiny drawers beneath the safe in the closet and I used the drawer in the bed side table. Overall it is a very nice hotel located with easy access to surrounding areas, and clever decor. Close proximity to Red Rose Pizzeria! TAP is large/inviting with good food. Casino is large and clean.
Stayed 3 nights in Nov 2024

8/10 Good

Davey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice location smaller than most casinos but did the justice. Good energy and great location.
Stayed 1 night in Nov 2024

2/10 Terrible

Katelyn

Disliked: Staff & service
Stayed 1 night in Nov 2024

4/10 Poor

Courtney

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Nov 2024

8/10 Good

Joseph

Stayed 2 nights in Nov 2024

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Lived the cleanliness of the room and the bed was extremely comfortable. Wish there was a refrigerator in room
Stayed 1 night in Nov 2024

10/10 Excellent

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There a nice casino with excellent food. The rooms were clean. The decor was very attractive.
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

MIHYE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good! Except dust on the ceiling.
Stayed 1 night in Nov 2024

10/10 Excellent

Dorothea

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Seating at tables in chandler bar area was atrocious. I lipped out of the seat severAl times, and it was uncomfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Arsenio

Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Yadira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Like most The room decor and atmosphere. Like the least the level of noise. Occupants were were able to hear everything and anything on the halls.
Stayed 4 nights in Oct 2024

8/10 Good

Juan

Liked: Cleanliness
Casino
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness
Stayed 1 night in Nov 2024