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Quality Inn and Suites

2.5 star property

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Photo gallery for Quality Inn and Suites

Front of property
Seasonal outdoor pool
Free daily on-the-go breakfast
Lobby sitting area
Reception

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Breakfast included
  • Laundry
  • Housekeeping

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Map
2745 N Glenstone Ave, Springfield, MO, 65803

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Smoking

  • Sleeps 2
  • 1 King Bed

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Lobby sitting area

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  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
3.4 out of 5, (1002)
The price is CHF 65
for 1 room
includes taxes & fees
10 Apr - 11 Apr
Lamplighter Inn & Suites - North

About this property

Quality Inn and Suites

Hotel in Springfield with free breakfast and fitness centre
Along with a fitness centre, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site.
Quality Inn and Suites offers 102 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
During your stay at Quality Inn and Suites, you'll be within walking distance of BigShots Golf. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a gym
  • 8 minutes by car from Missouri State University and 9 minutes from Mercy Hospital Springfield
  • Cats and dogs welcome for a fee
Quality Inn and Suites offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. A business centre and a meeting room are available. Free breakfast is available daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Quality Inn and Suites. Free self parking is available.

Smoking is allowed in designated areas at this Springfield hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • HDTV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests can access their accommodation through a private entrance
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, private entrance

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Guests can access their accommodation through a private entrance.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Quality Inn Springfield
Quality Springfield
Quality Inn and Suites Hotel
Quality Inn and Suites Springfield
Quality Inn and Suites Hotel Springfield

Quality Inn and Suites Reviews

Reviews

5.6
Rating 10 - Excellent. 84 out of 519 reviews
Rating 8 - Good. 91 out of 519 reviews
Rating 6 - Okay. 96 out of 519 reviews
Rating 4 - Poor. 86 out of 519 reviews
Rating 2 - Terrible. 162 out of 519 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
blood stains in the carpet, bathtub would not shut off, whole room smelled like mildew/mold.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting place
I should have read the reviews prior, but in my defense after driving 10 hours I was tired. This particular place is absolutely gross. I got there, my reservation wasn't available, no problem, they were going to "upgrade" me to the suite. Well lets just say, if you pay for the suite you are mistaken. It was very dirty. Pictures below don't even do it justice as to the filth this room held. Not to mention on the website it states front desk 24/7, NOPE, they close from 11pm-7am. Meaning you better hope you don't have an issue and that you are checked in. I did have an issue with the TV, no service was offered, just questions about what channel is it on. No water at all in the shower, double sink had only one that would actually turn on, Vent missing, Light bulbs out, stains on furniture, smell of urine and mold in room. No coffee cups in the "suite", comforter stained, 2 spiders on wall, 1/2 roll of toilet paper, Pictures online are misleading, front desk is dark, The girl that checked me in was nice enough. My door key didn't work, so she had to use the master key, which meant I couldn't leave my room unless I never planned on going back. Again once they close the lobby you cannot get in touch with anyone to help with anything. The price on the internet seemed reasonable, hence all the nastiness going on. I learned my lesson regarding reading reviews and looking into things before taking the pictures on the internet for face value. Couldn't even shower because it was so nasty
Massive chair stain, I didn't take one of the couch because it was just the same look
Carpet stains
Possibly shower piping, open for anyone to get into
Bathroom vent exposing wires
Stayed 1 night in Dec 2024

4/10 Poor

Michael

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm still blown away at how awful this experience was! Upon arrival, it was difficult to find a parking space, there were some formidable looking individuals hanging out in the lobby, and the front desk worker had a hard time explaining to me where my room was. I had to drive around to the other side of the building, where the dumpster was overflowing with mattresses and broken down furniture. Then had to walk up a flight of stairs to a balcony, through a SHATTERED glass door, back outside and around the building again to get to my room. Once I got in my room, I had a hard time finding a light that would actually turn on. I had to press my shoulder into the door to get the lock to catch. The room was freezing(42 degrees outside and no heat or anything was turned on). I opened the bathroom door and a cockroach immediately ran across the backside of the door. There were two more in the tub, one on the sink, and multiple little black beetles on the floor. The faucet ran all night in the tub, there were stains all over the carpet, duvet, towels, and even the walls. The TV didn't work, only one of the lights worked, and there was no hot water. This place was an absolute NIGHTMARE.
Stayed 1 night in Nov 2024

2/10 Terrible

Matthew

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Woudnt give me a refund when they had roaches on the wall and leaky bathtub faucet. Stained bed sheets and smelt horrible. Lady came out and was extremely rude just want a refund.
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

The female at the front desk was incredibly rude during check in - the room was an absolute nightmare - stains on both chairs, no toilet paper, no Kleenex, remotes didn’t work, the fitness room was “Closed until further notice,” the ice machine on the second level wasn’t working and the ice machine in the first level was out of ice. It was a horrible experience. We debated leaving…bad.
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Krystal

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was not a single person at the front desk. When we got there we were completely locked out despite the fact that we had already paid for our rooms, and everywhere online says that there is 24/7 check-in. We ended up having to go find another place to stay at because me my husband and actually another traveler were locked out. I want a full refund and this is going to be a completely terrible review
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I should have left after checking in the person gave me a key to a room that was already occupied and she told me it happens more often than it shoukd that rooms are marked as clean. Pillows were tied together and disgustingly stained. Bed smelled like smoke. The bathroom had mold growing and the tub was not clean. Nail polish on the wall. Stains on the chairs, floors and walls. The curtains were falling off the rod. The phone wasnt plugged in.
Must have been the first time the heat was turned on, smelled intensely like cigarettes.
Mysterious food stuff frozen to very loud refrigerator
Clearly they don't vacuum under the bed
Stayed 1 night in Nov 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Sep 2024

6/10 Okay

Francisca

Travelled with partner
Disliked: Amenities
It was suppose to be hot breakfast and all they had was cold biscuits and gravy,no syrup for waffles no cream for coffee no fruit at all and had to ask for a toaster
Stayed 1 night in Nov 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Oct 2024

2/10 Terrible

Jack

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Our booking was cancelled by the GM without our knowledge and Expedia will not fix the issue
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Do not stay here- dirty with cockroaches
Stayed here on Thursday and will never consider staying again. The room was barely clean and no channel on the tv worked. The bath tub had hair all over it and continuously dripped. We smashed a cockroach in the tub and also woke up to a baby one in bed with us. Would not have stayed if I could’ve got a refund for my room. Horrible place!
Stayed 1 night in Oct 2024

2/10 Terrible

ROBERT

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Sirty rooms tv didnt work no cable the light qwnt out with the phone charger no trash cans bed bugs
Stayed 1 night in Oct 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
First room assigned had no bedding. Just bare mattress. The next room I got smelled like a wet dog due to the carpeting. The next room I got was less smelly but had a broken dresser drawer and burned out light bulbs. Expedia should not advertise this hotel. It’s awful.
Stayed 1 night in Oct 2024

10/10 Excellent

Rosalva

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Brooke

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nasty hotel! I don’t know why sanitation authorities don’t censure that place
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

Stayed 1 night in Sep 2024

2/10 Terrible

George

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room door was half broken had to shove it to get it to shut and partially lock the bathtub water ran all night wouldn’t drain hardly when you took a shower no TV no microwave light fixture hanging off the wall room stunk
Stayed 1 night in Oct 2024

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible. Dirty room. Breakfast no milk for cereal. Do not stay here
Stayed 1 night in Oct 2024

2/10 Terrible

Shawnlle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had no towels ,the ice bucket has slime in it ,dirty tub, no tv ,bedside lamps didnt work, no mini fridge or microwave, no elevator and i was on 3rd floor and disabled , ice machine on 3rd floor didnt work, alot of scary characters walking around everywhere, very small continental breakfast which i didnt get to eith morning right as it came out by 730 am nothing left , no creamer for coffee. No blankets only a thin duvet and sheets were dirty , no toilet paper but a used half roll. Very disappointed .way too expensive even with my expedia deal.
Stayed 1 night in Oct 2024

2/10 Terrible

Joie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will Never Stay Here
From the outside we thought this looks nice that’s were it ended broken doors, key didn’t work, no light bulbs, no working tv, dirty tub, stains on the doors, ripped carpets and the door locks were not efficient. Very unsatisfactory
Stayed 1 night in Oct 2024