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Residence Inn by Marriott West Springfield

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn by Marriott West Springfield

Exterior
Reception
Property amenity
1 bedroom, premium bedding, desk, blackout curtains
1 bedroom, premium bedding, desk, blackout curtains

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Parking available
  • Pet-friendly
  • Laundry
  • Air conditioning

Explore the area

Map
64 Border Way, West Springfield, MA, 01089
  • Olympia Ice Center
    11 min walk
  • On The Border Mexican Grill & Cantina
    2 min walk
  • Springfield Union Station
    6 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    15 min drive

Room options

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom

  • 43.0 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Flat-screen TV

Suite, 2 Bedrooms

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout curtains

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Flat-screen TV

Studio, 1 King Bed

  • 43.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 70 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Comfort Inn & Suites

Pool
Hot tub
Parking included
Free WiFi
3.8 out of 5, Good, (781)
The price is CHF 194
for 1 room
includes taxes & fees
18 Jan - 19 Jan
Comfort Inn & Suites

About this property

Residence Inn by Marriott West Springfield

Hotel in West Springfield with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning and laundry facilities. Weekly housekeeping is available.
Residence Inn by Marriott West Springfield offers 88 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas.

This West Springfield hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool.
During your stay at Residence Inn by Marriott West Springfield, you'll be within walking distance of Olympia Ice Center. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • 11 minutes on foot from Olympia Ice Center and a 2-minute drive from Q Pin 2's
  • Pets welcome for a fee
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. An indoor pool, barbecue grills, and a picnic area are also featured at the business-friendly Residence Inn by Marriott West Springfield. For a fee, parking is available.

This 3-star West Springfield hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 1 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 4.95 per day (rates may vary)
  • Uncovered self-parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Residence Inn by Marriott West Springfield Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 194 out of 380 reviews" "
Rating 8 - Good. 105 out of 380 reviews" "
Rating 6 - Okay. 43 out of 380 reviews" "
Rating 4 - Poor. 21 out of 380 reviews" "
Rating 2 - Terrible. 17 out of 380 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Shawn

Stayed 1 night in Sep 2024

8/10 Good

Marcella

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathrooms..
Unfoetuentky there were hairs stuck to the shower curtain and walls that were not ours.. since we hadn’t showered yet. That freaked me out a bit. The furniture in the living room had stains and was outdated making us feel uneasy sitting on them. The breakfast was great though. Fresh fruit and the waffle maker was a plus!
Stayed 1 night in Sep 2024

4/10 Poor

Stephanie

Business traveller
There was mold growing out of the ac vent and all over the ceiling. The toilet and shower were both dirty. The tv in one of the bedrooms had sound but no picture.
Stayed 2 nights in Sep 2024

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice staff clean and comfortable
Stayed 1 night in Sep 2024

6/10 Okay

Michael

Liked: Cleanliness
It’s just an average hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Adil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband, 2 babies and I stayed here for a night when driving into town for the big E festival. They allowed early check in and provided a crib for my 1 year old to sleep in. We had everything we needed and more to have a very comfortable stay. We would visit again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Markella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Comfortable stay. Nice staff.
Stayed 1 night in Sep 2024

2/10 Terrible

HO SANG

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay. Would recommend. Definitely planning on staying again next time I'm in the arena
Stayed 4 nights in Aug 2024

10/10 Excellent

mark

Stayed 9 nights in Jul 2024

10/10 Excellent

mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well kept
Stayed 7 nights in Jul 2024

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is great!! Very spacious and clean! Friendly staff!
Stayed 6 nights in Jul 2024

4/10 Poor

Julian

Stayed 2 nights in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel, comfortable and spacious.
Stayed 1 night in Jun 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Maria

Stayed 1 night in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel experience was perfect. All I could want. And most importantly great coffee.
Stayed 1 night in May 2024

8/10 Good

Kathryn

Business traveller
Kathy’s NE trip.
The room was very spacious. Bed was very comfortable. Great shower. Nice to have the full kitchen. I had to change rooms since the first room I was in had tons of little ants. Not acceptable at all. So, had to pack up all my stuff and move to another room. Unacceptable for a Marriott. The breakfast bar for a Residence Inn was terrible. Eggs and sausage was put in the trash. It was not edible. So, for a Marriott property, I had a stale English muffin and a very juicy orange. Front desk staff was very accommodating. Crumbs on kitchen flower.
Stayed 5 nights in May 2024

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the way it made me feel very comfortable and safe and it felt like home to me
Stayed 2 nights in May 2024

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

ALLA

Travelled with partner
Liked: Staff & service
Room had a musty smell. Furniture needs to be updated. Staff was friendly. Room felt unclean when we checked in. Easy excess to nearby restaurants movie theater highway and shopping center.
Stayed 5 nights in Apr 2024