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Residence Inn Springfield Chicopee

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Residence Inn Springfield Chicopee

Terrace/patio
Exterior
Reception
Lobby
Desk, iron/ironing board, free rollaway beds, free WiFi

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
500 Memorial Drive, Chicopee, MA, 01020
  • Chicopee Falls Dam
    18 min walk
  • Chipotle Mexican Grill
    1 min walk
  • Holyoke Station
    13 min drive
  • Springfield, MA (CEF-Westover Metropolitan)
    9 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Desk, iron/ironing board, free rollaway beds, free WiFi

Suite, 2 Bedrooms

  • 56 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, Multiple Beds

Studio, Multiple Beds | Private kitchen | Fridge, microwave, stovetop, dishwasher

Studio, Multiple Beds

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Free toiletries, hair dryer, towels

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower) | Bathroom | Free toiletries, hair dryer, towels

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Desk, iron/ironing board, free rollaway beds, free WiFi

Studio, Multiple Beds (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Tru by Hilton Chicopee Springfield

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (1017)
The price is CHF 180
for 1 night
includes taxes & fees
17 Jan - 18 Jan
Tru by Hilton Chicopee Springfield

About this property

Residence Inn Springfield Chicopee

Hotel in Chicopee with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Residence Inn Springfield Chicopee offers 115 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Chicopee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Residence Inn Springfield Chicopee. During your stay, you'll be within walking distance of Chicopee Falls Dam. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Wired Internet in some public areas for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute drive from Chicopee Falls Dam and a few minutes from Chicopee Memorial State Park
  • Dogs welcome for a fee
Residence Inn Springfield Chicopee offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

A business centre and a meeting room are available. Event space at this hotel measures 625 square feet (56 square metres) and includes conference space. Barbecue grills, tour/ticket assistance, and a picnic area are also featured at the business-friendly Residence Inn Springfield Chicopee. Self parking is free.

This 3-star Chicopee hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception on selected days.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi; wired internet (USD 6.95 per stay)

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 625 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 29 November 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for wired Internet in public areas: USD 6.95 per stay (rates may vary)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0006830610
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicopee Residence Inn
Residence Inn Chicopee
Residence Inn Springfield Chicopee
Residence Inn Springfield Hotel Chicopee
Residence Inn Springfield Chicopee Hotel
Resince Springfield Chicopee
Springfield Chicopee Chicopee
Residence Inn Springfield Chicopee Hotel
Residence Inn Springfield Chicopee Chicopee
Residence Inn Springfield Chicopee Hotel Chicopee

Residence Inn Springfield Chicopee Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 260 out of 357 reviews" "
Rating 8 - Good. 71 out of 357 reviews" "
Rating 6 - Okay. 15 out of 357 reviews" "
Rating 4 - Poor. 7 out of 357 reviews" "
Rating 2 - Terrible. 4 out of 357 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Thomica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service
Stayed 1 night in Sep 2024

8/10 Good

Anna

Stayed 1 night in Aug 2024

8/10 Good

kiatikoon

Travelled with family
Everything perfect
Stayed 4 nights in Sep 2024

2/10 Terrible

Gabriella

Travelled with family
Disliked: Staff & service
This stay was one of the worst experiences I have had while away. The hotel put me in a blocked room. Tried to force me to leave midstay and then double charged me. When I called the hotel about the two charges, they left me waiting for a week. After the week they told me that I had two reservations when I only had one on Expedia. They told me that they couldn’t help me with the charges. Forced me to call corporate services for Marriott when they pretty clearly messed up by charging me double. One charge being something completely different from my receipt and most likely the charge for the customers whose room I was placed in by mistake. The manager was rude during my phone call and as a Marriott member or customer in general unreasonable in the efforts to rectify the situation.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kiara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome relaxing get away
Stayed 1 night in May 2024

10/10 Excellent

Joao

Stayed 1 night in Sep 2024

10/10 Excellent

ANA, HIALEAH

Travelled with family
Liked: Cleanliness, amenities
Great
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with family and small children
Liked: Staff & service
Overall the stay was OK. There were potato chips under the couch when we arrived.
Stayed 3 nights in Aug 2024

6/10 Okay

ZAILYNETT

Disliked: Property conditions & facilities
There was leak by the sink and the room had a musty smell.
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Stayed 1 night in Jul 2024

10/10 Excellent

li

Stayed 1 night in Jul 2024

10/10 Excellent

BRYAN

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect service and great staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaequa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Brian

Travelled with family
Disliked: Cleanliness
Disappointed
We had a room for 7 day stay, first room had a horrible smell, we lasted two nights, then asked for a room change, changed from a room with an oven to a room without, therefore ended up spending more on eating out, the second room appeared to have some mold or treated previously mold in the bedroom, one washing machine took three dollars while the others where two dollars, all and all we are planning to come back to CLI next year but will be using a different hotel.
Stayed 7 nights in Jul 2024

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

6/10 Okay

Brandy

Travelled with family and small children
Liked: Cleanliness, amenities
The room was not set up well. The bed was right next to the bathroom. The outlets for charging were across the room from the bed which was inconvenient. The bathroom and sink area should have been one enclosed space with a door. In addition, the cleaning staff ignored the “do not disturb” sign and knocked and tried to come in at 8:30am. I told them the room wasn’t ready to be serviced and they should come back after we checked out at noon. A second cleaning person knocked on the door again at 10:15 and said we only had until 10:30pm to check out, despite check out being noon. I called the front desk to confirm and she said check out was indeed at noon and none of the cleaning staff should be knocking on a door with a “do not disturb” sign. I am not sure why any of that happened but it was quite irritating.
Stayed 2 nights in Jun 2024

10/10 Excellent

Sherry

Stayed 2 nights in Jun 2024

10/10 Excellent

Rose

Liked: Amenities, property conditions & facilities
Great stay
Stayed 4 nights in Jun 2024

10/10 Excellent

Siris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !
Just did a quick overnight in the area. The hotel was extremely clean and staff were pleasant. The rooms are huge and the breakfast was great. Really comfy mattress and great large, walk in shower. Walking distance to several restaurants.
Stayed 1 night in May 2024

10/10 Excellent

DENISE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

david

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 8 nights in May 2024

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024