Sheraton Springfield Monarch Place Hotel

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sheraton Springfield Monarch Place Hotel

Property amenity
Indoor pool, pool loungers
Pub
Exterior
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Pool
  • Breakfast available
  • Room service
  • Parking available

Explore the area

Map
1 Monarch Place, Springfield, MA, 01144
  • MassMutual Center
    ‪6 min walk‬
  • Springfield Museums
    ‪6 min walk‬
  • MGM Springfield
    ‪7 min walk‬
  • Hartford, CT (BDL-Bradley Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Corner

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.4 out of 10
Very good
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.0 out of 10
Very good
(14 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Club Suite, 1 King Bed, City View, Corner

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, City View, Corner

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 King Bed, City View

  • 64 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • 44 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Sheraton Springfield Monarch Place Hotel

Pet-friendly hotel connected to a shopping centre in Metro Center with 2 restaurants
Along with 2 restaurants, this hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Sheraton Springfield Monarch Place Hotel offers 325 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Beds feature premium bedding. 47-inch flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision. Guests aged under 18 years old are not allowed in the fitness facility.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Sheraton Springfield Monarch Place Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from MGM Springfield. Free WiFi in public areas, 2 restaurants and an indoor pool are available.
  • Free WiFi
  • Enjoy a meal at the coffee shop or drinks at the pub
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Just a 4-minute walk from Connecticut River and 7 minutes on foot from MGM Springfield
  • Pets welcome free of charge
Sheraton Springfield Monarch Place Hotel offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 37997 square feet (3530 square metres) and includes a conference centre. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Sheraton Springfield Monarch Place Hotel. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
PICKS Restaurant – This restaurant serves breakfast and dinner. A children's menu is available.
MVP.pub – This pub specialises in American cuisine. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee – On-site coffee shop. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 18 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 to 22.95 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • MVP.pub
  • PICKS Restaurant
  • Starbucks Coffee

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (37,997 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.95 to 22.95 per person
  • Self-parking fee: USD 18.00 per night (in/out privileges)
  • Pet deposit: USD 50.00 per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0004052812
This property accepts credit cards and debit cards
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hotel Springfield
Sheraton Monarch
Sheraton Monarch Place
Sheraton Monarch Place Hotel
Sheraton Springfield Hotel
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place
Sheraton Springfield Monarch Place Hotel
Springfield Monarch Place Hotel
Springfield Sheraton
Sheraton Springfield At Monarch Place Hotel Springfield
Sheraton Springfield Monarch
Sheraton Springfield Monarch Place Hotel Hotel
Sheraton Springfield Monarch Place Hotel Springfield
Sheraton Springfield Monarch Place Hotel Hotel Springfield

Sheraton Springfield Monarch Place Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 354 out of 920 reviews" "
Rating 8 - Good. 326 out of 920 reviews" "
Rating 6 - Okay. 135 out of 920 reviews" "
Rating 4 - Poor. 56 out of 920 reviews" "
Rating 2 - Terrible. 49 out of 920 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been to this hotel consistently over the last ten years and it’s getting a little long in the tooth. We were on a mid floor and the street noise was very loud.
Stayed 1 night in Sep 2024

10/10 Excellent

Zach

Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

franco

Liked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Sheridan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice. I wish the pool was more heated and the jacuzzi was available. Everything was clean.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms .great service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jaime

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints room was clean, hotel was quiet, big heated pool with nice outdoor sitting area.
Stayed 1 night in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its chief asset for me was its proximity to the overland long distance bus terminal.
Stayed 1 night in Aug 2024

10/10 Excellent

rosa

Liked: Cleanliness, staff & service, property conditions & facilities
Love the hotel and my kids to especially the pool in the gym The people from the housekeeping, they were real nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Darianna

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly
Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Cypress

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheraton CT
The room was really nice and comfortable. loved going here. the only issue i had was finding an ice machine that worked but other than that the place was really nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Business traveller
Liked: Amenities, property conditions & facilities
Great
Stayed 3 nights in Jul 2024

4/10 Poor

Bria

Liked: Staff & service
Stayed 1 night in Jul 2024

4/10 Poor

Maureen

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Judi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a quick trip but staff where friendly , rooms clean
Stayed 1 night in Jul 2024

2/10 Terrible

Kimberly

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Ali

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Ac doesn’t work found several cockroaches room service never came horrible stay
Stayed 3 nights in Jul 2024

10/10 Excellent

Achantel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Gerson

Stayed 1 night in Jun 2024

8/10 Good

Lina

Stayed 1 night in May 2024

10/10 Excellent

Nichole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, a little outdated but still grand, very close walk to the Mass Mutual Center. Staff is very nice.
Stayed 1 night in Apr 2024