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Mercure St Albans Noke

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure St Albans Noke

2 bars/lounges
2 bars/lounges
Spa
Exterior
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
Watford Road, St Albans, England, AL2 3DS
  • Paintball Bricket Wood
    13 min walk
  • Verulamium Park
    3 min drive
  • St Albans Cathedral
    4 min drive
  • London (LHR-Heathrow)
    26 min drive

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure St Albans Noke

St Albans hotel in Chiswell Green with 2 restaurants and bars/lounges
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a snack bar/deli and a sauna are on-site.
Mercure St Albans Noke offers 110 air-conditioned accommodations with a safe and coffee/tea makers. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
During your stay at Mercure St Albans Noke, you'll be within walking distance of Paintball Bricket Wood. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym, a steam room and a sauna
  • 13 minutes on foot from Paintball Bricket Wood and a 3-minute drive from Verulamium Park
As a guest of Mercure St Albans Noke, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. The business-friendly Mercure St Albans Noke also features a terrace, a garden, and a picnic area. Free self parking is available.

This 4-star St Albans hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 10:30 AM.
The Noke Restaurant – This restaurant serves breakfast, lunch and dinner.
Oak & Avocado Bar – This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Bulgarian, Dutch, English, French, German, Italian, Latvian, Polish, Portuguese, Romanian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; GBP 12 to 14.95 for adults and GBP 12 to 14.95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Oak & Avocado Bar
  • The Noke Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.
  • Cots (infant beds) are available for GBP 10.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 14.95 for adults and GBP 12 to 14.95 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Noke Thistle St
Noke Thistle St Albans
Mercure St Albans Noke Hotel
Mercure Noke Hotel
Mercure St Albans Noke
Mercure Noke
Mercure St Albans The Noke
Mercure St Albans Noke Hotel
Mercure St Albans Noke St Albans
Mercure St Albans Noke Hotel St Albans

Mercure St Albans Noke Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 112 out of 401 reviews" "
Rating 8 - Good. 149 out of 401 reviews" "
Rating 6 - Okay. 89 out of 401 reviews" "
Rating 4 - Poor. 36 out of 401 reviews" "
Rating 2 - Terrible. 15 out of 401 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

4/10 Poor

Daniel

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a pleasant hotel
This place is not ready for the public yet, the room is very dated, the windows are very old and damaged, the carpet was disgusting, the bed sheets were not changed from the previous visit. The shower was not comfortable either. The gym was good, and the staff seemed friendly, but the hotel needs a major uplift to justify the room rates they are charging
Stayed 2 nights in Apr 2021

4/10 Poor

Neil

Business traveller
Disliked: Property conditions & facilities, room comfort
Took 4 room changes to eventually get one which was of a reasonable quality
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good team of staff. Well kept property and rooms. Suites are worth the upgrade.
Stayed 1 night in Dec 2020

4/10 Poor

e

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
A long 18 nights
Unfortunately this is a very tired hotel. The cleanliness was poor and it took me 3 days to get my room cleaned after workmen had been in, leaving dust over my bed and table. I appreciate it was during lockdown but the hotel offered no concessions or help. I had to go out and buy a microwave for my room
Stayed 18 nights in Jan 2021

6/10 Okay

Dieter

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
2.5 not 4 Star
For the room only as I had no meals, not 4 star more 2.5 at most. Negative - Tired rooms: carpet looks dirty, crack in sink room 214, 1 bar (zero) phone signal O2 and 3, no socket near bed for phone Plus - Staff amazing, free paking, nice big 40" TV
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager helpful
The manager was excellent nothing was to much trouble very friendly the staff in the bar area where lovely will be going back soon
Stayed 1 night in Dec 2020

6/10 Okay

avril

Ideal for what we wanted, close to at Albans town centre for shopping and the snow dome.
Stayed 2 nights in Dec 2020

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Easy to find and access All straightforward no hassle Polite helpful friendly staff Would definitely stay there again
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Average Hotel
Average hotel, some areas looking tired and dated, smelly carpets in corridors
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
WiFi constantly dropping out. Asked for cornflakes and a banana for breakfast, got shredded, no banana.
Stayed 1 night in Nov 2020

6/10 Okay

William

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
It was good. The food was good and the rooms were clean but I do feel like the hotel has an old-fashioned feel. As in, you don’t feel like you’re in a 4 star hotel - maybe 3. I went on a solo trip - it was definitely good for my getaway. A little bit far from St Albans town but all good still enjoyed myself
Stayed 1 night in Nov 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2020

10/10 Excellent

G, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a really lovely last minute stay pre-second lockdown. The staff were all extremely friendly and polite, and it was great to use the pool and spa facilites - all of which were working and clean.
Stayed 1 night in Nov 2020

6/10 Okay

Julie

Disliked: Cleanliness, property conditions & facilities
Not returning again
The rooms need a HUGE improvement, ceiling paint is falling off, the furnitures need replacement, the tea kettle is leaking, the floor makes noice when walking, carpet needs replacing. The spa facilities are good but one of the member of staff was racist. The corridors smell like dead rat, the beds are uncomfortable.
Stayed 2 nights in Oct 2020

8/10 Good

Zoe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

carl

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Josh

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff & service - good C19 precautions
Stayed 2 nights in Sep 2020

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not happy
The room/hotel did not look as it did in the photos. When I initially rang up the hotel I was told both the jacuzzi and pool were opened but when I got to the hotel only the pool was opened. The room I stayed in was not appealing either and the shower was broken, it sprayed water everywhere. The receptions were hardly at the front desk and there was a wedding reception there that had more than 6 persons after the bride had left. This went on until 2am.
Stayed 1 night in Sep 2020

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coping well, and a good choice
Stayed 1 night in Sep 2020

4/10 Poor

Maria, Windsor

Business traveller
Disliked: Staff & service
Didn’t like the receptionist was quite abrupt when I checked in .
Stayed 1 night in Sep 2020

6/10 Okay

Alison

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
great staff, terrible nights sleep
Staff were friendly and helpful. The public areas of the hotel are fine but the bedroom was just shabby and dated. The carpet was worn, peeling door in the bathroom and you could feel the springs in the mattress. Food in the bar in the evening was simply awful.
Stayed 1 night in Sep 2020