We felt elite the whole time. Arthur is a great communicator, answering our questions, and eased our pre-booking concerns. He was in touch after we arrived and before we left, leaving the lines open to reach him.
Our driver, Clearance is the best! He's down to earth, friendly, funny, knowledgeable, and so helpful. He even connected us with a trusted driver in Kingston after our stay. The fares are reasonable, and mainly pre-set so no awkward surprises. I highly recommend using Wah Gwaan's transportation affiliates.
The two ladies designated to keep us comfortable during our stay, Susan & Tiffany, were FANTASTIC! They were really nice and went beyond to be helpful. The place was well kept - cleaned daily, floors dried after re-entry from the pool. They carefully planned our meals and made good suggestions. The food was, indeed, DELICIOUS! We couldn't have been more pleased with them.
The grounds are beautifully kept - clean, manicured, fruited trees on-site (we ate quite a few), and much to explore. The workers were all polite and friendly. The property is a little way off the main road, so we felt secluded, though we had easy access to shopping, food & entertainment. Andrew, the night guard did his job well, and we felt very safe.
The Villa has contemporary designs, yet is cozy and feels like home. It's as good as it looks in the photos - no deception. Seeing the photos made us want to go. Being there, now makes us long to return. Wah Gwaan Villa is a true hidden gem.