Castillo Real Resort Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Castillo Real Resort Hotel

Lobby lounge
Front of property
Outdoor pool
Cleanliness standards
Lobby lounge

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
530 A1a Beach Blvd, St. Augustine, FL, 32080
  • St. Augustine Beach
    ‪2 min walk‬
  • St. Johns County Ocean Pier
    ‪9 min walk‬
  • Butler Beach
    ‪5 min drive‬
  • St. Augustine, FL (UST-Northeast Florida Regional)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Pool View

  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Partial Ocean View

  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Balcony

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Patio, Pool View

  • Sleeps 4
  • 2 Queen Beds

Executive Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Castillo Real Resort Hotel

Art Deco hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has Access to hot tub and self parking. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance. Housekeeping is available on request.
Castillo Real Resort Hotel offers 60 accommodations with DVD players and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Castillo Real Resort Hotel's great beach location gets high marks from our customers. During your stay, you're just a quick walk from St. Augustine Beach. Features include free WiFi in public areas, plus an outdoor pool and 1 hot tub.
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests really like the accommodation for the cleanliness, spaciousness and comfy beds
  • Steps from St. Augustine Beach and a 5-minute drive from Anastasia State Park
Castillo Real Resort Hotel offers its guests an outdoor pool and Access to hot tub. WiFi and wired Internet are free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Castillo Real Resort Hotel. Parking is available for a fee.

This 3-star St. Augustine hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10.65 per day)
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool
  • Spa tub

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 22 July 2024 to 31 March 2025 (completion date subject to change). The following areas are affected:
  • Front desk
  • Hallway
  • Lobby
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 10.65 per day
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Castillo Real Hotel
Castillo Real Hotel St. Augustine
Castillo Real St. Augustine
Castillo Real Resort
Castillo Real Resort Hotel Hotel
Castillo Real Ascend Hotel Collection
Castillo Real Resort Hotel St. Augustine
Castillo Real Resort Hotel Hotel St. Augustine
Castillo Real an Ascend Hotel Collection Member

Castillo Real Resort Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 517 out of 1061 reviews" "
Rating 8 - Good. 243 out of 1061 reviews" "
Rating 6 - Okay. 148 out of 1061 reviews" "
Rating 4 - Poor. 81 out of 1061 reviews" "
Rating 2 - Terrible. 72 out of 1061 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Stayed 3 nights in Oct 2024

6/10 Okay

Matthew

Liked: Cleanliness
Disliked: Staff & service, amenities
The fact that customers have to pay for parking in the hotel parking that’s not even gated is quite ridiculous. I’ve been staying at hotels every year on vacations for 20 years now and have never heard of hotels charging for parking. Also when checking in, it would be nice to be greeted with an employee that makes you feel welcome and not like you’re in court paying for a citation of some sort. Employees like that will push customers away. This stay was not worth the cost. Room was clean. Shower was better than most. A bath tub would have been nice. Breakfast was not available as advertised.
Stayed 1 night in Oct 2024

8/10 Good

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the unique look of the hotel and how friendly and accommodating the staff was.
Stayed 2 nights in Oct 2024

8/10 Good

Ashley

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Beautiful
Place was very nice. Little disappointed that we ended up coming during some construction and wasn’t aware prior but other than that it was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Stayed 1 night in Oct 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Gina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities
I liked the lobby. THe atmosphere of the room is "cold". We did not have any transportation we could not go anywhere to get food. An unexpected fasting situation. Really not your fault. Liked the ocean view.
Stayed 2 nights in Oct 2024

6/10 Okay

Julio

Travelled with partner
Liked: Staff & service
I ordered a single king bed and got single king and twin bed. Horrible view. Pool fountain was off. Theyre under construction so i was awakened early
Stayed 1 night in Oct 2024

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Wait till the renovations are done!! Kinda messy right now. Also they removed all the hot tubs!
Stayed 2 nights in Oct 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant is no longer in the hotel and they now charge a daily parking fee of $10.
Stayed 1 night in Oct 2024

10/10 Excellent

DINA

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Joey

Liked: Cleanliness
Stayed 2 nights in Sep 2024

2/10 Terrible

laura

Disliked: Cleanliness, property conditions & facilities
Theres no restaurant, the entry doors are broken, leaving you to use use the side door thats never locked. Our 1st room had sand on floors, no towels & partial hygiene products. Lighting is terrible, no vending other than by pool, pool towels are thin, small & flimsy. The door to bathrooms obstruct the sink area & theres not a single shelf in the showers to put products on. Not even a soap dish. Rhonda, the employee on our 2nd night was very good & helpful tho. She's the best thing the hotel offers.
Stayed 2 nights in Sep 2024

10/10 Excellent

RONDA

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property was great except going thru renovations which meant no onsite dining . Rhonda at the front desk is absolutely wonderful . Right on beach and near town .
Stayed 5 nights in Sep 2024

8/10 Good

Sandy

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Will come stay again once the remodel has been completed!
Stayed 2 nights in Jun 2024

2/10 Terrible

Mila

Stayed 2 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was Fun. Go Dawgs
Stayed 1 night in Sep 2024

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, easy checkin, great pool. 2 minute walk to beach.
Stayed 1 night in Sep 2024

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you to Rhonda who took especially good care of us upon check in. We look forward to the updates and will be back again next year.
Stayed 2 nights in Sep 2024

10/10 Excellent

Donna

Business traveller
Beautiful September!!
Stayed 1 night in Sep 2024

6/10 Okay

Kerry

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is a dead area for cell signals. I couldn't use my hot spot. The hotel did not have internet for almost 3 days. I work remotely so I had to leave my room to work. It is a small and very quiet hotel. It charges a daily parking fee but they are not responsible if anything happens to your car. It is not worth paying full price.
Stayed 3 nights in Sep 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location, spacious room, nice staff
This was our second trip to the St. Augustine area and our first stay with the Castillo Real. The staff were very friendly and helpful, and our stay was pleasant. The hotel is undergoing some renovations, so there was construction noise between 9a-5p each day (we knew this before arriving). Our room had a few quirks - the sink area was lit with a floor lamp instead of a traditional vanity, the floor had a transition that wasn't level, and there was only one towel hook in the bathroom, with none near the sink. The shower water was always warm, but never got super hot. All of this may have been due to the construction in process, but it was a little odd. The bed was comfy, the room spacious, and the experience nice. The location is great - very easy to access and get in/out. The beach is an easy walk, and whether you're going to stay at the beach or visit parts of St. Augustine, the hotel is very conveniently located. We'd gladly stay here again.
Stayed 5 nights in Sep 2024

4/10 Poor

Mark

Disliked: Amenities, property conditions & facilities
The property restaurant is closed/under renovation, (as is much of the hotel), the hot tub didn't work and they immediately charged you per day for parking at check in. Night staff said they'd get someone in morning to look at hot tub. Spoke to day manager next day and they had no pass down of the issue and said they'd also have someone fix it but it was never fixed over the entire weekend. Has potential to be a nice hotel but is poorly run.
Stayed 2 nights in Sep 2024