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Deluxe Double Room, 1 King Bed, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Double Room, Sea View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the comfortable beds at Pier House. During your stay, you're just a quick walk from Charlestown Harbour. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a terrace
  • Guests really like the accommodation for the comfy beds and cleanliness
  • 10 minutes by car from Lost Gardens of Heligan and 12 minutes from Eden Project

Pier House ratings based on 3 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pier House

Everyone (3)
5 out of 5

Posted by on 20 Jun 2022

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5 out of 5

Posted by on 26 Nov 2019

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Comment from Hotel Management

27 Nov 2019 by Reservations

Thank you very much for this review, we are pleased you enjoyed your stay with us and we do hope to see you back again very soon

5 out of 5

Posted by on 26 Mar 2019

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Comment from Hotel Management

2 Apr 2019 by Reservations

Thank you for the review!

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 25 December to 25 December:

  • Bar/Lounge
  • Dining venue

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A complete renovation of Pier House was completed in June 2024. This 3.5-star St Austell bed & breakfast is smoke free.

  • 23 guestrooms or units
  • 3 levels
  • Front desk (limited hours)
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: St Austell Station (2.7 km / 1.7 mi)

Room Amenities

Pier House offers 23 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and a hairdryer. 42-inch Smart televisions come with digital channels. Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Smart television
  • Digital channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Exterior corridor access
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

Pier House has a restaurant on site.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Front desk opens daily at 7:00 AM
  • Social distancing measures are in place
  • Front desk closes daily at 10:00 PM
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly-touched surfaces are cleaned with disinfectant
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per day (150 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pier House Charlestown
  • Pier House Hotel Charlestown
  • Pier House Hotel St Austell
  • Pier House St Austell
  • Pier House B&B St Austell
  • Pier House Hotel
  • Pier House St Austell
  • Pier House Bed & breakfast
  • Pier House Bed & breakfast St Austell
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.