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Courtyard Chicago St. Charles

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard Chicago St. Charles

Lobby
Exterior
Exterior
Breakfast and dinner served, American cuisine
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Laundry
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
700 Courtyard Drive, St. Charles, IL, 60174
  • Charlestowne Mall
    12 min walk
  • Dellora A. Norris Cultural Arts Center
    17 min walk
  • Dupage Expo Center
    3 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    42 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed with Sofa bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Courtyard View

Room, 2 Queen Beds, Courtyard View | Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds, Courtyard View

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hampton Inn & Suites Chicago/St. Charles

Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (917)
The price is CHF 100
for 1 night
includes taxes & fees
11 Dec - 12 Dec
Hampton Inn & Suites Chicago/St. Charles

About this property

Courtyard Chicago St. Charles

Hotel in St. Charles with free local area shuttle and fitness centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and a business centre. Change of towels is available on request
Courtyard Chicago St. Charles offers 121 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Courtyard Chicago St. Charles. During your stay, you'll be within walking distance of Charlestowne Mall. Features include free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at The Bistro
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • 12 minutes on foot from Charlestowne Mall and a 2-minute drive from Dellora A. Norris Cultural Arts Center
  • Free local-area shuttle service
  • Pets welcome for a fee
Courtyard Chicago St. Charles offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Courtyard Chicago St. Charles also features a garden, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free.

This 3-star St. Charles hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Bistro – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4.95 to 11.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • The Bistro

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1999
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 4.95 to 11.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Marriott Chicago St. Charles
Courtyard Marriott Hotel St. Charles Chicago
Courtyard Chicago St. Charles Hotel
Courtyard Chicago St. Charles
Courtyard Chicago St Charles
Courtyard Chicago St. Charles Hotel
Courtyard Chicago St. Charles St. Charles
Courtyard Chicago St. Charles Hotel St. Charles

Courtyard Chicago St. Charles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 236 out of 420 reviews" "
Rating 8 - Good. 101 out of 420 reviews" "
Rating 6 - Okay. 42 out of 420 reviews" "
Rating 4 - Poor. 25 out of 420 reviews" "
Rating 2 - Terrible. 16 out of 420 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly- could use an update.
Stay was fine. Friendly and Clean. Mattress was not very comfortable. Small suggestion: they could easily add shelves - in shower room and under the sink to be more helpful. No place to set clothes or toiletries when showering because toilet and tub are separate from sink. There is plenty of space in the shower room corner for a stool or a shelf.
Stayed 1 night in Aug 2024

6/10 Okay

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good hotel - some rooms a little noisy.
Nice Hotel in a good location. The room that we had was next to a generator that pushed out a high level of noise. Other than that it was a good stay. The food was good and the staff friendly and helpful.
Stayed 4 nights in Aug 2024

8/10 Good

Xeng, Litchfield Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location, close to shopping and dining. The staff was incredibly pleasant and friendly. The rooms were a little outdated, and there were some imperfections in my bathroom, such as a cracked shower and tiles. Other than that, it was a good stay for my first time in St. Charles.
Stayed 3 nights in Jun 2024

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
I had an amazing stay thanks to the wonderful staff!
Stayed 3 nights in Jul 2024

8/10 Good

Mary, West Burlington

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff, the only thing that held back a 5 star rating was the very high pet fee. Would recommend this hotel with that exception.
Stayed 2 nights in Jul 2024

10/10 Excellent

Zoltan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 3 nights in Jun 2024

10/10 Excellent

Henry, Tecumseh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My card was charged twice and due to the conscience, Becca made it up and I am happy how she dealt with the matter despite my card took 2 weeks to refund the charge. Big shout out!
Stayed 3 nights in Jun 2024

10/10 Excellent

Steve, Normal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience location
Stayed 1 night in Jul 2024

10/10 Excellent

Katelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best experience I have ever had at a Courtyard Marriot. My friends and I just stayed here for one night as we passed through on a road trip. Paula at the front desk was such a gem! She made us feel so welcome. She gave us water and offered suggestions of things to do and see. She walked us to the courtyard in the back and just showed true hospitality. The rooms were nice, the lobby was clean, and the location in St. Charles was great, but Paula is really what made the stay stand out. Thank you so much!
Stayed 1 night in Jun 2024

10/10 Excellent

Kathleen

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. Not only did they check you in, they followed up with you to make sure everything was going well. I have never seen such great customer service for a one-night stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Mayra

Stayed 1 night in Jun 2024

10/10 Excellent

Doyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonard

Liked: Cleanliness, amenities
Nice property
Stayed 1 night in May 2024

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
It would have been nice to have a small bar where you could unwind at the end of the day. I have stayed at many Courtyards with a bar.
Stayed 1 night in Mar 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Zenaida

Stayed 1 night in May 2024

10/10 Excellent

Donna

Stayed 1 night in May 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Great location! Plenty of walking available if you like. Lots of shopping and restaurants nearby. Near main roads but very quiet and safe area. Staff was extremely accommodating with making sure we had a handicapped accessible room. Very pleased with the room, staff, location. Full breakfast every morning is included. I will most definitely stay here again
Stayed 6 nights in Apr 2024

10/10 Excellent

Clarence

Stayed 1 night in Apr 2024

10/10 Excellent

Crissy

Stayed 1 night in Apr 2024

10/10 Excellent

Rebecca

Stayed 1 night in Apr 2024

2/10 Terrible

Lisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Bed bugs and poor customer service
I was here one night for business. I was put in a handicapped adjoining room which I was not happy about but I did not say anything. I wanted to switch rooms but I was tired. The next day I discovered bed bug bites on my leg. I have had bed bugs before and knew exactly what they were. Without a doubt I got them in that room. I called the hotel and they said they would tell the manager. I called three times that day and got no real answers. Finally spoke to someone in charge and they said they’d look into the matter and call me the next day. I never got a call the next day and finally called myself. I spoke to a very unsympathetic manager. He said they examining the room and found no evidence. Essentially my word against theirs. I understand bed bugs can happen anywhere. But to not even receive an “I’m sorry” is unacceptable. I am now worried I brought them into my home.
Stayed 1 night in Apr 2024

8/10 Good

Margie

Clean and quiet. Would definitely stay again.
Stayed 2 nights in Apr 2024