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Hotel Metropol

3.0 star property

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Photo gallery for Hotel Metropol

Terrace/patio
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Lobby
Comfort Double Room | View from room
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

Map
Bahnhofplatz 3, St. Gallen, 9001
  • Red Square
    ‪4 min walk‬
  • Textile Museum
    ‪4 min walk‬
  • Weingallerie Simone Lanz
    ‪6 min walk‬
  • Altenrhein (ACH-St. Gallen - Altenrhein)
    ‪20 min drive‬

Room options

View all photos for Economy Single Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Economy Single Room

  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Single Room

  • 14 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Economy Double Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Economy Double Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Double Room

Comfort Double Room | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Hotel Metropol

Hotel in St. Gallen with free breakfast and coffee shop/cafe
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
Hotel Metropol offers 32 air-conditioned accommodations with a hairdryer and blackout curtains. Flat-screen televisions come with cable channels.

Bathrooms include a shower. This St. Gallen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Metropol, you're just a quick walk from Red Square. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Red Square and 4 minutes on foot from Textile Museum
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Hotel Metropol.

Smoking is allowed in designated areas at this 3-star St. Gallen hotel.

Guests are served a free continental breakfast on weekdays from 7:00 AM to 10:00 AM.
Hotel Metropol has a restaurant on site.

Languages

English, French, German, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Free continental breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Art supplies
  • Changing table
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Electrical adapters
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Renovations and closures

The property is closed between 11 December and 31 December.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 25 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 60.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CHF 25 per day(3 ft away; open 24 hours)
  • Pet fee: CHF 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Metropol St. Gallen
Metropol St. Gallen
Hotel Metropol Hotel
Hotel Metropol St. Gallen
Hotel Metropol Hotel St. Gallen

Hotel Metropol Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 73 out of 125 reviews
Rating 8 - Good. 43 out of 125 reviews
Rating 6 - Okay. 7 out of 125 reviews
Rating 4 - Poor. 1 out of 125 reviews
Rating 2 - Terrible. 1 out of 125 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Close to center
Stayed 1 night in Oct 2024

10/10 Excellent

Stavroula

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel conveniently near transport, great service everyday. Good breakfast! I certainly recommend this hotel.
Stayed 8 nights in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, spacious rooms.
Stayed 9 nights in Aug 2024

8/10 Good

Alina

Travelled with family
Liked: Cleanliness, staff & service, amenities
No parking on the property, it was away from the property and had to pay for it, major issue. Everything else was very nice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient and friendly
Across the street from the train station. Decent size room for Europe. Friendly and helpful staff.
Stayed 6 nights in Jul 2024

8/10 Good

Winsome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super conveniently located, right opposite the main train station! The room was clean, and laid out like the pictures. The only reason I didn’t give 5 stars is because 1) the check-in instructions were a little confusing, so me and a few other random guests (who actually did speak german) were waiting for 15 minutes, and 2) the shower leaked in one random corner.
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Guy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel Centrally Located.
Really nice place to stay. Excellent location centrally located to the train station and city. If you have to be collected from the hotel by a colleague or limousine you need to arrange a pick up place nearby the hotel as buses and taxis can only enter the roads outside the hotel. Room was comfortable and had what I needed. Breakfast included is a nice touch and is very good. Reception offered very good service and support and I appreciated that.
Stayed 1 night in Apr 2024

10/10 Excellent

Rokhaya

Liked: Cleanliness, staff & service, property conditions & facilities
Costumer services vary good.
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Outdated
Great staff, very average (and outdated) hotel
Stayed 3 nights in Dec 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The breakfast was great! The staff was very helpful and even stored some cheese in their walk-in cooler for me. The location is very convenient to the train station and sites in St Gallen. The bad was there is no cooler in the room. Also the walls are so thin it seemed as the guy next door was blowing his nose in our room.
Stayed 3 nights in Sep 2023

8/10 Good

Anjenette

Stayed 1 night in Aug 2023

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location, very close to the train and bus station. Very close to supermarket and better value restaurants.
Stayed 4 nights in Jul 2023

10/10 Excellent

Marilyn

Stayed 1 night in Apr 2023

8/10 Good

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and staff were welcoming and friendly
Stayed 2 nights in Feb 2023

10/10 Excellent

Alexandra

10/10 Excellent

Rudolf

Stayed 1 night in Dec 2022

10/10 Excellent

Nina

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff. Check-in was easy and they helped us with every issue. Location is extremely convenient - right next to the train and bus stations, yet very close to the old town and shopping. Highly recommended!

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Metropol…great location
Location across street from train and all public transport was amazing. Then just a short walk to the lovely downtown area. Room and decor were very comfortable.
Stayed 1 night in Oct 2022

10/10 Excellent

Morgan

Stayed 1 night in Oct 2022

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and safe. Transportation is literally out your front door, but no noise from the street heard in the room. Breakfast was wonderful, fresh and nicely served.
Stayed 2 nights in Sep 2022

8/10 Good

Filmer Catalino V

Liked: Cleanliness, staff & service
Close to the train, bus and tram stations. Restaurants nearby. They've asked for a guarantee credit card even if I prepaid the amount. Also, there's no ref (mini bar). No free coffee/tea. I only saw 1 small tube of hair and body soap. No other toiletries. Receptionists were nice and helpful.
Stayed 1 night in Sep 2022

10/10 Excellent

Bill

Stayed 1 night in Aug 2022