8/10 Good
Rachel
Travelled with partner
30 Dec 2024
Liked: Cleanliness, property conditions & facilities
The hotel and grounds are beautiful and the location is great. Rum punch arrival is a welcome and bars do nice cocktails even though the selection was a bit limited. Prior to our arrival we requested room with beach view and informed them of our requirements for dairy free milk. We were not informed that room didn’t have a beach view but wasn’t a problem to be honest. The reception staff were responsive, polite and helpful. When we arrived the room was lovely and clean but no towels or shower gel in bathroom. The room had tea but not dairy free milk to make tea.
Though in Grenada there was a lack of Grenadian cuisine or drinks on offer which felt like a real shame as it took away from authenticity.
When asking staff about the contents of food or drinks the staff appeared not to know. It would helpful be to indicate ingredients in the buffet so hotel guests can see. It wasn’t clear what food was vegan or gluten free. The breakfast was very wide ranging and I enjoyed it. When entering the restaurant there were often delays even though there were tables free. The clearing up and seating at tables process seemed a little inefficient. Also, a smile would really help. I can only hope that staff are being treated well.
The entertainment staff were excellent. There was an amazing bartender on Saturday night (male with twists) in the main area The other was Malcolm, I believe the dancer. Massages are overpriced almost double what I’d pay in UK. We went outside to get better deal.
Rachel
Stayed 2 nights in Dec 2024