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4.7 out of 5

"Great location, spacious modern apartment with comfortable bed and sofa. Helpful reception staff and useful information provided. We really enjoyed ou ... " More

By a verified traveller on Thu 27 Apr 2023

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Two Bedroom Apartment

Bed Count 1 Full Bed Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Apartment

Bed Count 1 Full Bed Maximum Occupancy 2 Max

One Bed Wall

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio Apartment (Twin)

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment (with Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at SACO Jersey Merlin House. During your stay, you're just a quick walk from Port of Jersey. You'll find features such as free WiFi in public areas and laundry facilities. This upmarket aparthotel has 24 apartments over 4 floors. Each apartment offers free WiFi and a kitchen.

  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free WiFi
  • Amenities include laundry facilities, multilingual staff and a lift
  • Steps from Fort Regent Leisure and Entertainment Centre and Jersey Museum & Art Gallery
  • Dogs welcome for a fee (restrictions apply)

SACO Jersey Merlin House ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for SACO Jersey Merlin House

Everyone (1) Couples (1) Family (1)
5 out of 5
Great location, spacious modern apartment with comfortable bed and sofa. Helpful reception staff and useful information provided. We really enjoyed our stay.

Posted by on 27 Apr 2023

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Comment from Hotel Management

27 Apr 2023 by Fanny

Thank you so much for this lovely review and for staying with us. It was a pleasure to have you as our guests and we hope to have the pleasure of welcoming you again on your next trip to our lovely island. All the very best. Kindest regards from Fanny and all the SACO Jersey Team.

4 out of 5
Third stay at property. Staff excellent and location good. Did feel the apartment was in need of an update/redecoration.

Posted by on 21 Jun 2021

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Comment from Hotel Management

21 Jun 2021 by Amanda -

Thank you so much for taking the time to write this review and thank you for staying with us again:). Your valuable comments about the apartment décor have been noted and I am pleased to inform you that we are in the process of upgrading so hopefully you should see a big improvement for your next visit! kindest regards

5 out of 5

Great apartment in great location!

Lovely apartment, spotlessly clean and well maintained. Amanda was extremely helpful and helped to make our first trip to Jersey really enjoyable!

Posted by , from London on 30 Aug 2016

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About the SACO Jersey Merlin House

Location Pier Road, St. Helier, Jersey JE2 3WR

Property Features

As a guest of SACO Jersey Merlin House, you'll find multilingual staff, laundry facilities, and express check-out. Public spaces have free WiFi. This 4-star St. Helier aparthotel is smoke free.

  • 1 building
  • 24 guestrooms or units
  • 4 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

SACO Jersey Merlin House offers 24 accommodations with washers/dryers and a safe. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

  • In-room kitchen
  • Washer and dryer
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cots (free)
  • Housekeeping (weekly)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Blackout curtains
  • Heating
  • Wardrobe or cupboard

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - 5:30 PM. Guests will receive an email 24 hours before arrival with check-in instructions and an access code. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Guests will receive an email from the property with a link to certify their essential traveler status prior to arrival. Guests are required to complete this verification before check-in.

The front desk at this property is open daily from 8:00 AM - 5:30 PM.
Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 40 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 40 per pet, per stay
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides breakfast provisions once per stay consisting of cereal, milk, tea, coffee and biscuits.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 5:30 PM
  • Comprehensive recycling policy
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: GBP 30
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • SACO Jersey Merlin House Apartment St. Helier
  • SACO Jersey Merlin House Apartment
  • SACO Jersey Merlin House St. Helier
  • SACO Jersey Merlin House
  • SACO Jersey - Merlin House St. Helier
  • SACO Jersey Merlin House Aparthotel
  • SACO Jersey Merlin House St. Helier
  • SACO Jersey Merlin House Aparthotel St. Helier

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.