Heritage Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel

TV
Studio, 1 Double Bed | Private kitchenette | Microwave, coffee/tea maker, cookware/dishes/utensils
Terrace/patio
Front of property
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
Heritage Quay, St. John's, Antigua
  • St. John's Harbour
    1 min walk
  • Heritage Quay
    2 min walk
  • Museum of Antigua and Barbuda
    2 min walk
  • St. John's (ANU-V.C. Bird Intl.)
    14 min drive

Room options

Executive Queen Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Executive King, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Heritage Hotel

Hotel in St. John's with 24-hour business centre and 24-hour front desk
A restaurant, a 24-hour business centre and a conference centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a microwave in a common area, laundry facilities and a 24-hour front desk.
Heritage Hotel offers 47 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This St. John's hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Heritage Hotel, you're just a quick walk from St. John's Harbour. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Flamboyant
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Amenities include free newspapers in reception, a 24-hour business centre and meeting rooms
  • Steps from St. John's Harbour and Westerby Memorial
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at Heritage Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star St. John's hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 10 AM.
Flamboyant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 8 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 10 AM for a fee: USD 12.50 for adults and USD 12.50 for children
  • A restaurant

Restaurants on site

  • Flamboyant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 5.00 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 12.50 for adults and from USD 12.50 for children
  • Fee for in-room wireless Internet: USD 8.00 per day (rates may vary)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Heritage Hotel St. John's
Heritage St. John's
Heritage Hotel Hotel
Heritage Hotel St. John's
Heritage Hotel Hotel St. John's

Heritage Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 56 out of 314 reviews" "
Rating 8 - Good. 92 out of 314 reviews" "
Rating 6 - Okay. 98 out of 314 reviews" "
Rating 4 - Poor. 42 out of 314 reviews" "
Rating 2 - Terrible. 26 out of 314 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

jeffrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large, Staff is excellent! location was fantastic near great restaurants and shopping. I loved that the staff recommended me to Wine House restaurant and I enjoyed one of the best meals ever!!! thank you staff. the only thing that would have made it better is if the hot water in the shower was a little hotter. I will be returning there on my next business trip!!!
Stayed 2 nights in Sep 2024

6/10 Okay

WESLEY, Marigot

Stayed 1 night in Sep 2024

10/10 Excellent

Armando

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Pamelita, Decatur

Liked: Staff & service, amenities
They need an upgrade for the location!
Stayed 4 nights in Sep 2024

2/10 Terrible

shenelle

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what we expected the room was not clean properly
Stayed 1 night in Aug 2024

8/10 Good

Albert, Raeford

Liked: Cleanliness, staff & service
Convenience
Stayed 1 night in Aug 2024

10/10 Excellent

Dian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet, staff very friendly
Stayed 10 nights in Aug 2024

4/10 Poor

Kadian

Travelled with group
Disliked: Staff & service
The check in process was difficult because my confirmation had the wrong check in date on their system even though mine had the correct date and the 1st employee made no.efforts to assist until a 2nd employee came abs was avle to get me checked in. The facilities are outdated and the towels looked dirty.
Stayed 3 nights in Jul 2024

10/10 Excellent

robert

Stayed 1 night in Jul 2024

8/10 Good

Kluivert, Basseterre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was spacious and comfortable. Staff were very friendly and helpful. Property was great, like entering another world from surroundings. Adjacent street was noisy with loud booming music late into the night.
Stayed 2 nights in Jul 2024

8/10 Good

Owen

Business traveller
Liked: Cleanliness, staff & service
Very conveniently located downtown
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel, ideally located
The hotel is perfectly located, close to the spectacular restaurant Cuties and the Heritage Quay. The staff are friendly, welcoming, and helpful. Our room was spacious and clean. I strongly recommend this hotel.
Stayed 2 nights in Jun 2024

8/10 Good

DEBBY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 1 night in Jun 2024

8/10 Good

Annie

Liked: Cleanliness, staff & service
Nice big comfortable rooms that are soundproof and the people are great.
Stayed 3 nights in Jun 2024

6/10 Okay

Rolando

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I did not like the fact that the shower is very very very old and needs to renew all together. The floor of the tub has rost spots. the tiles on the floor needs to be changed. the entire room needs to be re-done because its very old fashion. this would be my last choice of hotel if I were to go back to Antigua.
Stayed 5 nights in Jun 2024

10/10 Excellent

Delores

Stayed 3 nights in Feb 2024

10/10 Excellent

Narudh

Stayed 1 night in May 2024

8/10 Good

Carol, Jacksonville

Liked: Cleanliness
This is an older hotel, not too far from the docks. You can see the cruise ships from your balcony. It was clean and accessible with ramps outside and an elevator. It is right across the street from cute little shops and a few restaurants. Every place I went into took USD. Need to be careful crossing the street. Cars come flying over the hill sometimes! Staying there was great…part of the adventure!
Stayed 2 nights in Mar 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Princess

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Lloyd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just good.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
The workers were excellent honestly the room was clean and well fresh the workers were friendly and willing to help there’s someone and the desk 24 hours a day they had security all day and night there was a Jamaican security I was waiting to check I at 2 he took my bags and brought it in side my stay was good they make you feel at home you don’t have to wait for along time to check in I love there I will go there again any time thank you Expedia. I appreciate my stay
Stayed 3 nights in Apr 2024

10/10 Excellent

DEBBY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in city. Staff was very helpful. Rooms were spacious and had balcony! Looks like they are renovating and making updates. Loved our stay. Thank you
Stayed 1 night in Mar 2024

2/10 Terrible

Bonnie

Liked: Cleanliness
Room with balcony was fine until 10:00 PM. Loud thumping music, singing, shouting from nearby club kept me awake until 04:30 AM. Hotel could not change my room but they were considerate to allow me to check out and have the following nights refunded.