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Best Western St. Louis Airport North Hotel & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western St. Louis Airport North Hotel & Suites

Exterior
Desk, laptop workspace, blackout curtains, soundproofing
Lobby
Lobby
Pool

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • Parking included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
323 Taylor Road, Hazelwood, MO, 63042
  • Blanche M. Touhill Performing Arts Center
    10 min drive
  • McDonald's
    5 min walk
  • Lambert East Terminal Station
    12 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    13 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Room amenity

Family Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • 59 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North

Breakfast included
Pet-friendly
Parking included
Free WiFi
3.2 out of 5, (1001)
The price is CHF 80
for 1 room
includes taxes & fees
2 Jan - 3 Jan
La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North

About this property

Best Western St. Louis Airport North Hotel & Suites

Hotel in Hazelwood with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Best Western St. Louis Airport North Hotel & Suites offers 69 air-conditioned accommodations with coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Hazelwood hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western St. Louis Airport North Hotel & Suites. During your stay, you'll be within walking distance of Bigfoot 4 x 4 Inc. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • 10 minutes by car from Hollywood Casino Amphitheatre and 12 minutes from Ameristar Casino St. Charles
  • Dogs welcome for a fee
WiFi is free in public spaces. A 24-hour business centre and coworking spaces are available. Free breakfast is available daily. Event space at this hotel measures 355 square feet (33 square metres) and includes conference space. A 24-hour fitness centre, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Best Western St. Louis Airport North Hotel & Suites. Self parking is free. A complete renovation of Best Western St. Louis Airport North Hotel & Suites was completed in June 2020.

This Hazelwood hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 8:30 AM and at the weekend from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 8:30 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 355 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 40.00 per accommodation, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 40.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 20.00 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.23 km) of the property will not be allowed to check in
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit, window guards and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Best Western St. Louis Airport North Hotel & Suites.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel St. Louis NW-Hazelwood
Holiday Inn Express St. Louis NW-Hazelwood
Holiday Express St. Louis NW-Hazelwood
Holiday Inn Express Suites St. Louis NW Hazelwood
Baymont Inn Hazelwood Hotel
Baymont Inn Hazelwood
St Louis & Suites Hazelwood
Baymont Inn Suites Hazelwood
Best Western St. Louis Airport North Hotel & Suites Hotel
Best Western St. Louis Airport North Hotel & Suites Hazelwood

Best Western St. Louis Airport North Hotel & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 253 out of 667 reviews" "
Rating 8 - Good. 146 out of 667 reviews" "
Rating 6 - Okay. 93 out of 667 reviews" "
Rating 4 - Poor. 70 out of 667 reviews" "
Rating 2 - Terrible. 105 out of 667 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sierra

Stayed 1 night in Aug 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our one night stay!
Stayed 1 night in Sep 2024

10/10 Excellent

Samuel

Stayed 2 nights in Aug 2024

8/10 Good

Coleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly. Room and hotel were clean. Loved the all day coffee bar, but wish they had free breakfast.
Stayed 1 night in Sep 2024

2/10 Terrible

Whitney

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities
Staff was extremely rude. They only would give us pool towels instead of bath towels when there was only 1 actual bath towel in our room upon check in. They claimed they didn’t have keys for the juice machine or to restock any of the missing items during breakfast. Staff repeatedly said “it was not their fault”. I had to ask multiple times for toilet paper. Our room was never freshened up during our 3 night stay.
Stayed 3 nights in Aug 2024

8/10 Good

Megan

Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Stayed 1 night in Aug 2024

6/10 Okay

Evan

Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Was good for travelers to leave their things before the airport but the room I got was pretty bad, the comforter had a burn hole in it, carpet didn’t feel clean, shower curtain was stained, barely any hot water pressure, scuffs and marks on the walls, and didn’t have hand soap.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tamara

Travelled with family
It’s was clean
Stayed 1 night in Sep 2024

8/10 Good

Brianna

Liked: Staff & service, property conditions & facilities
I went to this property to use the showers and the hot water was not available
Stayed 1 night in Sep 2024

10/10 Excellent

Marty

Stayed 1 night in Sep 2024

8/10 Good

Seung Woo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Stayed 1 night in Aug 2024

10/10 Excellent

Deidre

Stayed 2 nights in Aug 2024

10/10 Excellent

Kamika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Aug 2024

6/10 Okay

Craig

Travelled with group
Two issues to be fix
The room (305) was pleasant and comfortable but there were two issues. The first issue was the shower. The drain was clogged so bad that when I took a shower, the water was filling up the tub. I told the front desk about the problem but nothing happened to correct the problem. The second was the size of the towels. The towels were too small to properly dry off. I never saw a towel that small ever in a hotel. If those two issues never existed, the overall stay would have been excellent.
Stayed 2 nights in Aug 2024

4/10 Poor

Marilyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Natasha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Treana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
k
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am writing to express my dissatisfaction with the check-in experience during my recent stay at your hotel in St. Louis, MO. While I understand the growing trend toward using technology in the hospitality industry, the remote check-in service provided was far from satisfactory. From the outset, the experience felt impersonal and lacked the warmth and professionalism that I expect when staying at a hotel. The remote agent who assisted me was clearly located far from the hotel, possibly in another country. Unfortunately, their English was difficult to understand, which made communication challenging and frustrating. This is not the level of service I expect from a reputable hotel. Moreover, the kiosk system itself was problematic. It was unable to print a receipt, and it took an excessively long time for the remote agent to update the kiosk with the necessary information. The process was cumbersome and inefficient, and it ultimately failed to provide the level of service that should be standard in the hospitality industry. I strongly believe that human interaction is crucial in ensuring a positive guest experience. The lack of a personal touch, combined with the technical difficulties, left me feeling undervalued as a customer. While I understand that cost-saving measures are important, they should not come at the expense of the guest experience. Hotels should be about hospitality, and that requires human presence, not just technology.
Stayed 1 night in Aug 2024

10/10 Excellent

Chandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just adore the staff
Stayed 1 night in Aug 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
St. LOUIS Zoo
Stayed 1 night in Aug 2024

6/10 Okay

Rhonda

Liked: Staff & service
Overall the hotel was average. The staff was very friendly.My room still had things from the prior guest on the table although the bed had been.made a d the room vacuumed. The bathroom faucet was worn out so there was only hot water. The bed was quite comfortable and the room was spacious.
Stayed 2 nights in Aug 2024

8/10 Good

Nygel, Concord

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024