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Casino Queen Hotel

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Casino Queen Hotel

Lobby
Premium bedding, desk, blackout curtains, iron/ironing board
Free self-parking
View from room
Free self-parking

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
200 Front Street, East St. Louis, IL, 62201
  • Casino Queen
    ‪2 min walk‬
  • Dome at America’s Center
    ‪3 min drive‬
  • Horseshoe St. Louis Casino
    ‪3 min drive‬
  • St. Louis, MO (CPS-St. Louis Downtown)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room with King Bed and Casino View

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room with King Bed and Casino View

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Two Queen Beds and a Casino View

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room with Two Queen Beds and a Casino View

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room with view of the Gateway Arch and River

Deluxe King Room with view of the Gateway Arch and River | Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe King Room with view of the Gateway Arch and River

  • 37 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Two Queen Beds Gateway Arch River View

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Room with Two Queen Beds Gateway Arch River View

  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hyatt Regency St. Louis at The Arch

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (3578)
The price is CHF 138
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Hyatt Regency St. Louis at The Arch

About this property

Casino Queen Hotel

Riverfront hotel with casino and fitness centre
A casino, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Casino Queen Hotel offers 157 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Casino Queen Hotel. During your stay, you're just a quick walk from Mississippi River. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • Just a 3-minute walk from Malcolm W. Martin Memorial Park and a 4-minute drive from Busch Stadium
Casino Queen Hotel offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business centre and 3 meeting rooms are available. A casino, a vending machine, and a sportsbook are also featured at the business-friendly Casino Queen Hotel. Free self parking is available.

This 3-star East St. Louis hotel is smoke free.

Casino Queen Hotel has a restaurant on site.
Deli and Chips – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Deli and Chips

Things to do

  • 27 gaming tables
  • 997 slot machines
  • Casino (38,000 square feet of space)
  • Gym
  • Indoor pool
  • Sportsbook

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Conference space

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Casino Queen Casino Adult only East St. Louis
Casino Queen Hotel East St. Louis
Casino Queen Hotel
Casino Queen East St. Louis
Casino Queen Hotel Hotel
Casino Queen Hotel East St. Louis
Casino Queen Hotel Hotel East St. Louis

Casino Queen Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 717 out of 1735 reviews" "
Rating 8 - Good. 461 out of 1735 reviews" "
Rating 6 - Okay. 303 out of 1735 reviews" "
Rating 4 - Poor. 145 out of 1735 reviews" "
Rating 2 - Terrible. 109 out of 1735 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Dawn

Travelled with group
Liked: Staff & service, room comfort
Hotel is old but fairly clean except for carpet in room was filthy & really needs to be replaced. Also little food options for it to be connected to casino. Staff was friendly.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kasha

Travelled with family
Very Friendly service and the accommodations were very nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Karen, Palmyra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at this facility many times and everything is more than satisfactory. Location is close to everything for a good stay in STL
Stayed 1 night in Sep 2024

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The view is gorgeous. We got in after 10 pm and couldn’t find food. We couldn’t find stagf to ask for help. We drove around until 1a and found a Taco Bell. The room was nice but a bit dated and some items were torn. For the price we got a good night rest and continued on our trip.
Stayed 1 night in Oct 2024

2/10 Terrible

Jayme

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Did NOT feel like a Queen here.
The facility is in need of major updates. The carpet was stained and smelled. The grout around the toilet was distrusting. The curtains had holes. The room was also not properly cleaned before our arrival. There was dirt on the bathroom counters that we could tell was not wiped down. The bathroom floor was dirty and still had old papers on it. There was something shoved inside of the toilet paper dispenser. There was a half gallon of milk left in the fridge from a previous guest. The linens were stained with make up or other things. Some staff were friendly, others were not at all. Overall, this place is in desperate need of a makeover. Unable to upload pictures, this function not working but pictures are available.
Stayed 2 nights in Oct 2024

6/10 Okay

Gilberto, Granger

Travelled with partner
Liked: Staff & service, property conditions & facilities
Big room and comfortable bed. Carpet in need of replacement. Overall OK for a short stay
Stayed 1 night in Oct 2024

10/10 Excellent

melisa

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Anjela, Indianapolis

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty & outdated, employees were unfriendly. Vending machines were out of order. Then they scammed me out of $250 which is more than the total cost of my stay. A BBB complaint has been filed
Stayed 2 nights in Oct 2024

4/10 Poor

Brian

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Found a needle in the room, would not be back
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yaneth

Stayed 1 night in Oct 2024

6/10 Okay

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel itself was great, staff was super friendly and accommodating! Helped with a key card issue and kept our bags safe so we could visit the after we checked out. The only issue was at check in, where the hotels. com information was not sent to the hotels system, so the staff had to enter all the info by hand as I was standing at the desk. Very friendly staff throughout the entire process tho.
Stayed 2 nights in Oct 2024

4/10 Poor

Shawn

Stayed 1 night in Sep 2024

2/10 Terrible

Douglas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was not made correctly. Was not tucked in and sheets were bunched up on the bottom. One rack to move your luggage that hardly rolls.
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy

Stayed 1 night in Oct 2024

2/10 Terrible

Leroy

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service was poor the restraints were closed
Stayed 1 night in Oct 2024

6/10 Okay

Carmen

Stayed 6 nights in Oct 2024

6/10 Okay

Taylor

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Mirrissa

Disliked: Staff & service
Okay stay.
Unfriendly front desk staff. They only know one facial expression apparently. No breakfast, not even a bagel or juice is disappointing for what we paid. The carpet in the room was yuck and stained. They should replace the carpet, but the room itself wasn't bad otherwise. It was clean other than the floor stains. We enjoyed having a view of the arch. When booking, it was said that the hotel was 3 minutes walking distance from The Dome. Beyond untrue, so don't believe that.
Stayed 1 night in Oct 2024

6/10 Okay

Christopher, West Chester

Liked: Amenities
Most guests were there for the casino. The room was ok for cleanliness. The bed was comfortable. The shower head and toilet was a little out of repair. The staff was friendly. I liked the price for close proximity to the downtown and our me within 1.5 mile walking distance. The view of the St Louis arch was very nice.
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
smooth stay
stayed at this hotel for the Usher concert. clean rooms. nice people at the counter. just a good experience overall
Stayed 1 night in Oct 2024

6/10 Okay

Consuelo

Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was amazing. Everyone I see greeted me with a smile and was very helpful. My room was clean, but outdated. The carpets were nasty inside and out of the room. My overhaul stay was comfortable, but I will not book again until they upgrade their rooms. It's not the staff's fault. That they have failed to keep up
Stayed 1 night in Oct 2024

6/10 Okay

Latisha

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not what I was expecting.It didn't look very clean compared to other surrounding hotels. The carpet was dirty.
Stayed 1 night in Oct 2024