Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Exterior
Minibar, in-room safe, desk, laptop workspace
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers
Exterior
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Parking available
  • Pool

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • America's Center Convention Complex
    5 min walk
  • Dome at America’s Center
    10 min walk
  • City Museum
    12 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    12 min drive

Room options

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Roll-in Shower, Non Smoking (Communications, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible Bathtub, Non Smoking (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking (Comm, Accessible Tub)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Hotel with a 24-hour fitness centre, a quick walk to America's Center Convention Complex
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offers 293 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel. During your stay, you're just a quick walk from Dome at America’s Center. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at STL Sports Hall of Fame
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of America's Center Convention Complex and Dome at America’s Center
Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
STL Sports Hall of Fame – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 14 December 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Parking area

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Uncovered self-parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 364 out of 1003 reviews" "
Rating 8 - Good. 303 out of 1003 reviews" "
Rating 6 - Okay. 165 out of 1003 reviews" "
Rating 4 - Poor. 78 out of 1003 reviews" "
Rating 2 - Terrible. 93 out of 1003 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheerful visit
Front desk service was excellent and some of the best I’ve had in a very long time. My only negative was the cold cold indoor pool but other then that I was very pleased. My daughter and I will be back for a few days in January.
Stayed 1 night in Oct 2024

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Felicia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a nasty hotel it stinks and everything sucks about it
Stayed 1 night in Oct 2024

10/10 Excellent

Daijonique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It Was Very Nice, Quie, Comfy, Clean & Peaceful I Wish I Had Enough Time to Stay a Lil Bit Longer The Staff was Really Friendly as Well & Helpful✨🩵
Stayed 1 night in Oct 2024

8/10 Good

Ricky

Travelled with partner
Disliked: Amenities
Area was in a bad part of Downtown, staff not that friendly, Pool was dirty, lobby was dirty.
Stayed 2 nights in Oct 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk is as amazing! Once of the clerks even let us borrow her charging block because we had lost ours! Management had brownies and strawberries made for my friend and I for our birthdays!! Overall an amazing experience and would be glad to stay again at this hotel!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 2 nights in Oct 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, updated, and staff were very friendly/helpful. Checkin was fast and the lady working the desk was very helpful. Checkout was just as smooth. Hotel does not have much parking. Lot right beside is currently under construction. Street parking is VERY limited.
Stayed 2 nights in Oct 2024

2/10 Terrible

Amanda

Stayed 1 night in Sep 2024

2/10 Terrible

Claudia, Allston

Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 1 night in Sep 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean. Overnight staff was very nice. Construction around the hotel (more than a year) caused checking in and parking problems. Was told that even though i had a handicap tag, that i had to pay the hotel to park in the handicap spot. Had to get up at 230am to move car because I got a text saying parking time had run out. There was a man hiding in the bushes when we walked 1.5 blocks back to rhe hotel. We were not told at check in that the paid parking lot would be goid until 11am. We were also told by a random staff member that they had problems with the homeless in the area. Then while loading my car, I was told to move because someone else wanted to load their car.
Stayed 1 night in Sep 2024

10/10 Excellent

Anita

Stayed 6 nights in Sep 2024

2/10 Terrible

shaquila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV had spots burned into it so it was annoying but not enough to go through the hassle of changing rooms.
Stayed 1 night in Sep 2024

6/10 Okay

Randy

Travelled with group
Liked: Amenities
It was ok
Stayed 2 nights in Sep 2024

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t recommend
The site stated parking available. There was no parking on site. You had to go pay for parking in a city lot that was in a bad part of town. I observed guests removing the license plates from their cars so they wouldn’t get stolen. Check in process was not easy from getting to the front door to checking in. Only one person was behind the counter.After getting up to the room, there was only two sets of bath towels when I made a reservation for four people to be in the room. They advised they were having a shortage and were limiting the number of towels in the room. The carpet was filthy. It did not provide a safe and clean atmosphere. Will never stay there again. Ended up leaving and not staying at all. The pool water was also extremely cloudy that you couldn’t even see past the first step going into the water.
Stayed 1 night in Sep 2024

8/10 Good

Tom

Liked: Staff & service, property conditions & facilities
Construction and not many walkable food choices
Stayed 1 night in Sep 2024

2/10 Terrible

Keren

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A staff was very helpful property was very clean the bar was very good
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Staff & service
The actual hotel room itself was clean the problem we had was they left dirty bedding and towels just laying in the hallways and garbage then it was not very safe where we were we were under the assumption that it was but there was so many homeless drug addicts that you couldn’t go out to your car out after dark And then on the last day we were there we went to go have breakfast and we couldn’t even get to eat breakfast when you were supposed to we had to sit and wait for them to decide to open it up
Stayed 2 nights in Sep 2024