Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Exterior
Indoor pool, open 10:00 AM to 10:00 PM, free pool cabanas, pool loungers
Minibar, in-room safe, desk, laptop workspace
Exterior
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Bar
  • Breakfast available
  • Parking available
  • Pool

Explore the area

Map
811 N 9th Street, St. Louis, MO, 63101
  • America's Center Convention Complex
    5 min walk
  • Dome at America’s Center
    10 min walk
  • City Museum
    12 min walk
  • St. Louis, MO (CPS-St. Louis Downtown)
    12 min drive

Room options

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed, Accessible (Comm, Accessible Tub)

  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible (Communications, Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

  • 79 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel

Hotel with a 24-hour fitness centre, a quick walk to America's Center Convention Complex
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offers 293 accommodations with minibars and a safe. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 17 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel. During your stay, you're just a quick walk from Dome at America’s Center. Free WiFi in public areas, an indoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy American cuisine while dining at STL Sports Hall of Fame
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • Within a 10-minute walk of America's Center Convention Complex and Dome at America’s Center
Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
STL Sports Hall of Fame – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 40 per day)
  • Street parking available
  • Uncovered parking on site (USD 40 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • STL Sports Hall of Fame

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 35.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12 per person
  • Uncovered self-parking fee: USD 40 per day
  • Nearby parking fee: USD 40 per day (410 ft away)
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Ramada Plaza St. Louis Downtown/At Convention Center
Holiday Inn St. Louis Downtown Conv Ctr Hotel
Holiday Inn Conv Ctr Hotel
Holiday Inn St. Louis Downtown Conv Ctr
Holiday Inn Conv Ctr

Holiday Inn St. Louis - Downtown Conv Ctr, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 386 out of 1087 reviews" "
Rating 8 - Good. 339 out of 1087 reviews" "
Rating 6 - Okay. 184 out of 1087 reviews" "
Rating 4 - Poor. 83 out of 1087 reviews" "
Rating 2 - Terrible. 95 out of 1087 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Danielle

Stayed 1 night in Aug 2024

6/10 Okay

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff here were really nice!! Greg is the man!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

Hannah N

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Left at 3am because my room was so hot
Stayed 1 night in Aug 2024

10/10 Excellent

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed ever!!!
Stayed 1 night in Aug 2024

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
I know the staff couldn't help it, but the parking situation was a nightmare, it was either free street parking (due to construction, and good luck finding it) or the extreme of $40 a day for unsecure open area parking! Then there was also additional fees if you wanted breakfast. On the good side, the staff was great! Very knowledgeable and accommodating.
Stayed 5 nights in Aug 2024

4/10 Poor

Cathi

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The tub and sink were falling apart. Limited linen one wash cloth. One plug in around the whole room.
Stayed 1 night in Aug 2024

4/10 Poor

Guillermo

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Very rude front desk staff. Parking is a far block away from hotel and hours for parking are much different than your check out time. My room didnt even have toilet paper. The tub wouldnt stop dripping thought the night. The breakfast hall was understaffed and food had to be refilled for a good long wait. Overall I would not return and stay somewhere else for the money.
Stayed 1 night in Aug 2024

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good prices, staff are nice
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
We have stayed at the location several times. This visit was the eye opener of never again. We had great experiences in the past. This last visit was not up to par. The place we stayed at in previous years was clean, friendly and inviting. This visit was dirty everything seemed to be falling apart. The service was a 0 rating. Front desk personell were friendly but not much help. Asked 4x for extra towels as we were staying 2 nights and had 1 towel in the bathroom and a hand towel. Eventually just went to the pool to get extra towels as we needed to get ready to head to the stadium. The whole place smelled of marijuana, clearly the rules are in plaxe are not enforced. Do what you want but dont smell up the whole place where children are present. Just not as clean as it use to be. Outlets didnt work in the room shower was almost impossible to pull out handle to start.
Stayed 2 nights in Aug 2024

4/10 Poor

Caryn

Travelled with partner
The toilet ran loudly the show was pulled out and very hard to get a decent temperature. Would not suggest to anyone the area was very shady unsafe and no parking. Very disappointing. When requested help at the front desk they instructed me to call my 3rd party i reserved property from. I was there for unpleasant reasons and gave up on solutions to the horrible bathroom issues.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Shane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lots of cosmetic damage throughout the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Construction in the area
Stayed 3 nights in Aug 2024

6/10 Okay

Abigail

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Kerry

Travelled with family
Liked: Cleanliness, staff & service
Very close to the Dome.
Stayed 1 night in Aug 2024

6/10 Okay

Candy

Travelled with family
Liked: Staff & service
We had so many small issues with our room, that we cannot just ignore them. Toilet handle broken, telephone broken, bath tap very difficult to turn on, no hair dryer, cupboard door almost falling off, stained bedding, only 5 tissues in the box.. the saving grace is that the staff were truly amazing, and the location is fantastic. Perhaps we were just unlucky with our room, but overall it could use a little TLC.
Stayed 2 nights in Aug 2024

8/10 Good

luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Andrea

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Keith

Stayed 1 night in Aug 2024

8/10 Good

Muriel

Travelled with partner
Devon and Cierra were amazing! I had issues at first with the hotel. They quickly fixed it!
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacob

Liked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Sherri

Travelled with family
Disliked: Staff & service
Okay stay
Construction around the building limited parking so if you weren’t lucky enough to snag one of the few free spots you had to pay to park. Elevators took forever and there was three of them!! Cleaning staff was super friendly in the hall! Pool was super cold and a lot of things floating around inside. Would stay again but not until the parking is under control!
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very good and helpful. Parking is an issue however.,
Stayed 2 nights in Jul 2024

10/10 Excellent

Taryn

Stayed 2 nights in Jul 2024