The Ritz-Carlton, St. Louis

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Ritz-Carlton, St. Louis

Meeting facility
Fridge, coffee/tea maker
Premium bedding, minibar, in-room safe, desk
Lobby lounge
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Pet-friendly
  • Spa
  • Parking available

Explore the area

Map
100 Carondelet Plaza, St. Louis, MO, 63105
  • The Loop
    3 min drive
  • Washington University in St. Louis
    3 min drive
  • Saint Louis Galleria Mall
    4 min drive
  • St. Louis, MO (STL-Lambert-St. Louis Intl.)
    13 min drive

Room options

Executive Suite, 1 Bedroom (Club)

  • 98 sq m
  • Sleeps 5
  • 1 King Bed

Deluxe Room, 1 King Bed, Balcony

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Club Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Balcony

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Queen Beds, Balcony (Mobility Accessible, Roll-In Shower)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, Balcony (High Floor)

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed, Balcony

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Balcony

  • 98 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

The Ritz-Carlton, St. Louis

Luxury St. Louis hotel in Clayton with a fitness centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and massage/treatment rooms. Housekeeping is available on request.
The Ritz-Carlton, St. Louis offers 299 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This St. Louis hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the room service at The Ritz-Carlton, St. Louis. During your stay, you'll be within walking distance of Washington University in St. Louis. Free WiFi in public areas, a restaurant and a gym are available.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the room service and the helpful staff
  • Just a 3-minute drive from Washington University in St. Louis and a few minutes from Forest Park
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 10 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the luxury The Ritz-Carlton, St. Louis. For a fee, parking is available.

This 5-star St. Louis hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Ritz-Carlton, St. Louis has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 27 per day)
  • Valet parking on site (USD 32 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 10 to 36 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Shopping

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 10 meeting rooms
  • 30,000 square feet of conference space
  • Business centre

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.00 to 36.00 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Self-parking fee: USD 27 per day
  • Valet parking fee: USD 32 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton St. Louis Clayton
Ritz-Carlton St. Louis Hotel
Ritz-Carlton St. Louis Hotel Clayton
St. Louis Ritz-Carlton
Ritz Saint Louis
Ritz-Carlton Saint Louis
Saint Louis Ritz-Carlton
The Ritz-Carlton, St. Louis Clayton, Saint Louis, MO
Ritz-Carlton St. Louis
The Ritz Carlton St. Louis
The Ritz Carlton, St Louis
The Ritz-Carlton, St. Louis Hotel
The Ritz-Carlton, St. Louis St. Louis
The Ritz-Carlton, St. Louis Hotel St. Louis

The Ritz-Carlton, St. Louis Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 390 out of 521 reviews" "
Rating 8 - Good. 79 out of 521 reviews" "
Rating 6 - Okay. 26 out of 521 reviews" "
Rating 4 - Poor. 13 out of 521 reviews" "
Rating 2 - Terrible. 13 out of 521 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was not as willing to help as I would’ve expected based on my past experiences at other Ritz Carlton’s.
Stayed 2 nights in Sep 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Kenya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back i love it
Stayed 2 nights in Jul 2024

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Jul 2024

10/10 Excellent

Rocio

Stayed 2 nights in May 2024

10/10 Excellent

FOROZAN

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely experience
Stayed 2 nights in May 2024

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks to Morgan for helping us check in a little early! Great staff
Stayed 1 night in May 2024

2/10 Terrible

Celeste

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

ann

Liked: Cleanliness, room comfort
Elevators were crazy slow belman slow or just not staffed properly
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 1 night in Feb 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Staff, very warming and helpful rooms, clean bright and well maintained
Stayed 2 nights in Jan 2024

4/10 Poor

Scott

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
There isn't anyone manning the front desk and had to knock on the door just to get a server in the front lounge area. The restaurant service at Casa Don Alfonso was poor and the food quality was below average. There is no attention to detail in the cleanliness of the hotel, i.e. black mold in shower, dusty lobby fixtures. Not what you should expect at a Ritz Carlton hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Brian

Stayed 1 night in Dec 2023

10/10 Excellent

MELISSA, MAKANDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
V
Stayed 1 night in Dec 2023

10/10 Excellent

Tonya

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service
Stayed 1 night in Dec 2023

10/10 Excellent

Jill

Stayed 2 nights in Dec 2023

4/10 Poor

thomas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Smoke detector chirped all night Light switches didn’t work Alarm clock rang at 3 am
Stayed 1 night in Dec 2023

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dinner was delicious
Stayed 1 night in Dec 2023

8/10 Good

Marticia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I expected to see a shuttle from the airport -- or at least advice about the location of a taxi dispatcher and approximate fee for the taxi. More importantly, I was not aware that the MetroLink service maintains a stop immediately behind the hotel and would have cost me about a tenth as much as the taxi and would probably taken me to the hotel much more quickly at the end of a very-stressful day. (I phoned the hotel from the airport because I couldn't find a taxi stand and needed advice on how to reach Ritz-Carlton. No one suggested that I use a train or tram, as I have done in many European countries. I did use MetroLink on Friday to visit Forest Park.) I also found the neighborhood very sterile and forbidding -- no place to buy chewing gum or throat lozenges or fresh fruit. Dining options in the hotel were very unsatisfying and expensive.
Stayed 4 nights in Oct 2023

10/10 Excellent

John

Stayed 1 night in Sep 2023

10/10 Excellent

RUI

Stayed 3 nights in Aug 2023

10/10 Excellent

Kayce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff shines so bright! They work so hard to make your stay a special one
Stayed 1 night in Aug 2023

10/10 Excellent

Myron

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, elegant.
Stayed 2 nights in Aug 2023

10/10 Excellent

Stephen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacation in St.Louis Summer 2023
The Ritz in St.Louis performed like the grand lady that she is. She exceeded my expectations by miles. I had a 5 star experience at a 4 star property. After staying at hotels post pandemic and hearing every excise in the world as to why I expext less it was gratifying to just experience nirvana. I will most definitely return in the future and I want to give a shout out to Sabina and the housekeeping staff on the 14th floor. They anticipated my every need.
Stayed 7 nights in Jul 2023