2/10 – Ungenügend
Kathy H.
31. Mai 2025
Not what we were expecting
The house was in a beautiful location and views were great, but the infestation of roaches were disgusting to say the least! Before arriving I was informed that pest control would be coming out during the week to do their bimonthly treatment. Thought it was odd they were coming during my stay as they had to have access to the interior, but agreed to the day. Upon arrival, we noticed the kitchen had roaches in the drawers and fecal droppings on the counter in various areas. I immediately contacted the management. The response I received was disappointing. I felt it was downplayed and brushed off. They informed me the droppings were just from Palmetto bugs. First, those are a type of roach and second these were not just Palmetto bugs but actually looked like german cockroaches! My sister lives in the area and knew exactly what they were! I took pictures and forwarded them to management. Fast forward after pest control and the problem just increased! I reached out again and the response was I’m sorry we’ve never had this issue! Really? Needless to say we were completely disgusted! Ended up eating all meals out and was unable to make any use of kitchen! In addition, if you know anything about roaches, these roaches are known to be “hitchhikers”. We brought our luggage home and left it all outside as a precaution. We did not want to bring any back to our home! Such a huge inconvenience and disappointment!!




Kathy H.
Aufenthalt von 7 Nächten im Mai 2025