6/10 Okay
hailee
Travelled with group
17 Sept 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
My friend and I, both 20 and female, booked this for five nights for our vacation on a budget. Overall, the experience was positive, the staff serving breakfast were wonderful, everyone that worked at the sugarcane grill were kind and welcoming, the only issue was the front desk attendant was unkind to us upon initial check in. Made it very very hard for us to secure our room, and was not empathetic or helpful in the least bit. The manager made up for it, though, she was very sweet.
The room had a lovely view, but it is important to note that there was hair in the sheets, and in the bathroom, and the floor of the bathroom was dirty when we arrived. Considering this hotel was on the cheaper side, it’s probably worth it to just spend the extra hundred somewhere else.
As two young girls, I’d say the area felt safe enough. As long as you have common sense and avoid situations that will obviously get you in trouble, you should be okay.
hailee
Stayed 5 nights in Sep 2024