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The Westin Beach Resort & Spa at Frenchman's Reef

4.5 star property

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Photo gallery for The Westin Beach Resort & Spa at Frenchman's Reef

2 bars/lounges, swim-up bar, poolside bar, beach bar
View from property
Exterior
On the beach, white sand, beach cabanas, beach towels
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Pool
  • Spa
  • Pet-friendly

Explore the area

Map
5 Estate Bakkeroe, Po Box 7100, St. Thomas, St. Thomas, 00802
  • Frenchman's Bay
    ‪1 min walk‬
  • Morningstar Beach
    ‪1 min walk‬
  • Havensight Mall
    ‪4 min drive‬
  • St. Thomas (SPB-St. Thomas Seaplane Base)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom (View)

Suite, 1 Bedroom (View) | Living room | 65-inch Smart TV with digital channels, TV, Netflix

Suite, 1 Bedroom (View)

  • 65 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Balcony, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed, Garden View

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Ocean View

Deluxe Room, 1 King Bed with Sofa bed, Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Partial Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Garden View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Garden View

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Terrace, Ocean View

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Terrace, Ocean View

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony (View)

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Balcony (View)

  • 58 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Terrace, Ocean View

Room, 1 King Bed with Sofa bed, Terrace, Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 1 King Bed with Sofa bed, Terrace, Ocean View

  • 35 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Partial Ocean View

Room, 2 Queen Beds, Partial Ocean View | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Room, 2 Queen Beds, Partial Ocean View

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Premium bedding, Tempur-Pedic beds, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

The Ritz-Carlton, St. Thomas

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.2 out of 5, Very good, (357)
The price is CHF 1'452
for 1 room
includes taxes & fees
6 Mar - 7 Mar
The Ritz-Carlton, St. Thomas

About this property

The Westin Beach Resort & Spa at Frenchman's Reef

Luxury resort on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Westin Beach Resort & Spa at Frenchman's Reef's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Change of towels is available on request
The Westin Beach Resort & Spa at Frenchman's Reef offers 394 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 65-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers.

This St. Thomas resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

3 outdoor swimming pools are on site along with a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Westin Beach Resort & Spa at Frenchman's Reef. During your stay, you're just a quick walk from Frenchman's Bay. Features include free WiFi in public areas, plus 3 outdoor pools and 3 restaurants.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Enjoy Mediterranean cuisine with ocean views at Luna Mar, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to deep-tissue massages at Heavenly Spa
  • Services include free babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Frenchman's Bay and Morningstar Beach
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
The Westin Beach Resort & Spa at Frenchman's Reef offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. WiFi is free in public spaces.

Event space at this resort measures 9500 square feet (883 square metres) and includes conference space. Spa services, gift shops/newsstands, and concierge services are also featured at the luxury The Westin Beach Resort & Spa at Frenchman's Reef. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. A complete renovation of The Westin Beach Resort & Spa at Frenchman's Reef was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star St. Thomas resort.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Luna Mar – This poolside restaurant specialises in Mediterranean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Shorebird – Overlooking the ocean, this buffet restaurant specialises in American cuisine and serves breakfast and brunch. Guests can enjoy drinks at the bar. Open daily.
Sugarfin – Overlooking the ocean, this sushi bar specialises in sushi and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Frenchman's Roast – Overlooking the pool, this coffee shop specialises in American cuisine and only serves light fare. Open daily.
Edge Bar – This poolside bar specialises in Caribbean cuisine and serves lunch and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 10:00 PM
  • Valet parking on site (USD 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Edge Bar
  • Frenchman's Roast
  • Luna Mar
  • Shorebird
  • Sugarfin

Things to do

  • 3 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • 3 outdoor pools
  • Cot (surcharge)
  • Free babysitting
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14 meeting rooms
  • 9,500 square feet of conference space

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Dock
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Grab bar near toilet
  • Lift (122 centimetre wide door)
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.00 per stay.
  • Cots (infant beds) are available for USD 35.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 34 for adults and from USD 34 for children
  • Airport shuttle fee: USD 42 per person (one-way)
  • Airport shuttle fee per child: USD 42 (one-way)
  • Valet parking fee: USD 35 per day
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 35.0 per night
  • Rollaway bed fee: USD 40.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Westin Beach Resort & Spa at Frenchman's Reef offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marriott Frenchman's Reef Morning Star Beach Resort St. Thomas
Marriott Frenchman's Reef Morning Star Beach Resort
The Westin Beach Resort Spa at Frenchman's Reef
The Westin Beach Resort & Spa at Frenchman's Reef Resort
The Westin Beach Resort & Spa at Frenchman's Reef St. Thomas

The Westin Beach Resort & Spa at Frenchman's Reef Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 457 out of 1005 reviews
Rating 8 - Good. 265 out of 1005 reviews
Rating 6 - Okay. 151 out of 1005 reviews
Rating 4 - Poor. 68 out of 1005 reviews
Rating 2 - Terrible. 64 out of 1005 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony C

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is really great but having a rental car helped us explore. The access to Morningstar Beach was a bonus amenity. The staff at the swim up bar was great. They are definitely doing renovations at the hotel so not everything was perfect. Most everything was very good.
Stayed 5 nights in Nov 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything.
Stayed 4 nights in Nov 2024

10/10 Excellent

Kelly Jean Coleman, South Glastonbury

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & attentive staff. Great beach. Good restaurants and lots of choice. Great view from the room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Thierry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
generate a positive review of a hotel or resort. make it short I recently stayed at Westin Frenchman Beach Resort, and it was a fantastic experience! The staff was incredibly welcoming and attentive, making sure every detail of my stay was perfect. The rooms were spacious, clean, and beautifully decorated, with stunning views of the surrounding area. The amenities, including the pool and spa, were top-notch and added to the overall relaxation. The dining options were delicious, offering a wide variety of dishes that catered to all tastes. I can't wait to return for another visit! 🌟🌟🌟🌟🌟
Stayed 3 nights in Nov 2024

4/10 Poor

Lynn

Travelled with family
Disliked: Staff & service, property conditions & facilities
The staff at the hotel were very rude and not accommodating at all. I did not have hot water in my room for the first 2 1/2 days. Each day I asked to have it looked at with no attention to the request at all. On the 3rd day I asked to be move and was treated like it was inconvenience. I visited the outdoor bar / restaurant to place an order to take back to my room. Again, treated as if my request was inconvenience and then it took the server 15 minutes for her to ring me out even when I asked several times for her assistance. The resort does have nice views, and the off-site excursions were fabulous. All in all, I would say the resort is overpriced for less than average service and food.
Stayed 5 nights in Nov 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous resort! My husband and I just stayed 4 nights/5 days. The beach is beautiful and the infinity pool is amazing!! We loved having the swim up bar and the ability to go back and forth from the pool to the beach. The staff was very friendly and the food was very good. LOVED the reusable water bottles they provide and all the water stations! We can’t wait to come back!
Stayed 4 nights in Nov 2024

6/10 Okay

justin

Travelled with partner
The other property had a great beach and one great restaurant the other was just ok. The pools at this property are decent, the other property was way better. Overall the food was good, staff was friendly. I wish they had been more respectful as we spent the last 3 nights of our trip next to a room that yelled and screamed for literally hours at a time. The pot smell was awful, for a smoke free place to allow these people to smoke pot all day was very disappointing. We called several times, nothing was resolved. The first 3 days, the house keepers never came. Also, our first room was what we paid for and ocean view with a tub. We arrived the ac was leaking all over the floor so we got moved. The room we got was a partial marina kind of view no tub.
Stayed 7 nights in Nov 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Westin. Property is very pretty, rooms are large, great restaurants on-site and bars. Nice pool area with swim up bar. Views are fantastic.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Pradeep

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in USVI - it was quiet, safe, lovely beaches and great food & drinks. You don’t have million options like all inclusive hotels but what they have is more than enough. Pools are great .. love they have a 14 pool for teens and 18 for adults. My only issue was, we had a problem with the AC in our room and they didn’t fix it after addressing it multiple times. But they gave us credit for it.
Stayed 4 nights in Nov 2024

2/10 Terrible

hugo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Valet parking gave my truck to someone else , twice they had issues with my truck
Stayed 1 night in Nov 2024

2/10 Terrible

hugo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Haley Ann

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

8/10 Good

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the views from the room.
Stayed 4 nights in Nov 2024

10/10 Excellent

Hugo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice with good view
Stayed 2 nights in Nov 2024

10/10 Excellent

Nichole S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate. Bartenders were amazing, Rafael, Saniah, Juan, Xavier… everyone did and amazing job and were very hospitable!! Highly recommend
Stayed 7 nights in Nov 2024

6/10 Okay

Winston George

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lacked entertainment. The rooms were comfortable.
Stayed 7 nights in Nov 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful stay
Stayed 1 night in Nov 2024

10/10 Excellent

Patrick

Stayed 7 nights in Oct 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is amazing.
Stayed 3 nights in Oct 2024

10/10 Excellent

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always The Westin never disappoints. The property was beautiful and the staff were absolutely amazing! Can't wait to return.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ashley Ricks

Stayed 2 nights in Oct 2024

2/10 Terrible

Dajaha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

joy

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort tucked out of the way. Transportation is a must
Stayed 1 night in Jul 2024