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The Ritz-Carlton, St. Thomas

5.0 star property

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Photo gallery for The Ritz-Carlton, St. Thomas

View from property
View from property
Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout curtains
Lobby
Couples treatment room(s), body treatments, hot stone massages

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • Spa

Explore the area

Map
6900 Great Bay, St. Thomas, St. Thomas, 00802
  • Secret Harbour Beach
    ‪1 min walk‬
  • Cowpet Bay
    ‪5 min walk‬
  • Turquoise Beach
    ‪3 min drive‬
  • St. Thomas (STT-Cyril E. King)
    ‪29 min drive‬

Room options

View all photos for Presidential Suite, 1 Bedroom, Non Smoking, Balcony

Presidential Suite, 1 Bedroom, Non Smoking, Balcony | Premium bedding, in-room safe, desk, blackout curtains

Presidential Suite, 1 Bedroom, Non Smoking, Balcony

  • 184 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 Double Bed, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 Double Bed, Non Smoking, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony) | Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Resort View (Balcony)

  • 43 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 Bedroom, Non Smoking

  • 100 sq m
  • Ocean view
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking, Ocean View

Executive Suite, 1 Bedroom, Non Smoking, Ocean View | Living area | 55-inch LCD TV with cable channels, TV

Executive Suite, 1 Bedroom, Non Smoking, Ocean View

  • 83 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Presidential Room, 3 Bedrooms, Non Smoking, Oceanfront

Premium bedding, in-room safe, desk, blackout curtains

Presidential Room, 3 Bedrooms, Non Smoking, Oceanfront

  • 184 sq m
  • Ocean view
  • Sleeps 8
  • 3 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Resort View (Balcony)

Room, 1 King Bed, Non Smoking, Resort View (Balcony) | Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Resort View (Balcony)

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, Ocean View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 2 Queen Beds, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Non Smoking, Ocean View (Mobility/Hearing Accessible, Tub)

  • 43 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Ocean View

Club Room, 1 King Bed, Non Smoking, Ocean View | Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, Ocean View

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Double Bed, Balcony, Ocean View

55-inch LCD TV with cable channels, TV

Club Suite, 1 Double Bed, Balcony, Ocean View

  • 143 sq m
  • Ocean view
  • Sleeps 7
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch LCD TV with cable channels, TV

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 90 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Resort View

Premium bedding, in-room safe, desk, blackout curtains

Club Room, 1 King Bed, Non Smoking, Resort View

  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Club Suite, 1 Bedroom, Non Smoking, Balcony

  • 100 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Non Smoking, Oceanfront

View from room

Club Room, 1 King Bed, Non Smoking, Oceanfront

  • 43 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About this property

The Ritz-Carlton, St. Thomas

Luxury resort on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at The Ritz-Carlton, St. Thomas's full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
The Ritz-Carlton, St. Thomas offers 180 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include a separate bath and shower with a deep soaking bath, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, St. Thomas. During your stay, you're just a quick walk from Cowpet Bay. Enjoy features like free valet parking, plus 2 outdoor pools and 3 restaurants.
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Treat yourself to facials, body wraps or manicures and pedicures at The Ritz-Carlton Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and kayaking
  • Just a 3-minute drive from Secret Harbour Beach and 10 minutes from Bolongo Bay
The Ritz-Carlton, St. Thomas offers its guests a full-service spa, 2 outdoor swimming pools, a waterslide, and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre, 4 meeting rooms, and limo/town car service. A children's pool, spa services, and a terrace are also featured at the luxury The Ritz-Carlton, St. Thomas. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this Mediterranean St. Thomas resort.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9 AM.
Alloro – This restaurant only serves dinner. Reservations are required.
Coconut Grove – Overlooking the ocean and pool, this family restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sails – Overlooking the ocean, this restaurant serves breakfast, lunch and light fare. Open daily.
Room service is available.

Languages

English, French, German, Italian, Japanese, Portuguese, Russian, Spanish

Property amenities

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: USD 15 to 45 for adults and USD 10 to 27 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Alloro
  • Coconut Grove
  • Sails

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's club
  • Children's pool
  • Full-service spa
  • Kayaking
  • Snorkelling
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's club (surcharge)
  • Children's pool
  • Free cot
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 7.5 per cent
  • Resort fee: USD 95 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Internet access
  • Phone calls
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 to 45 for adults and USD 10 to 27 for children
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ritz-Carlton Hotel St. Thomas
Ritz-Carlton St. Thomas
St. Thomas Ritz-Carlton
Ritz-Carlton St. Thomas Hotel
Ritz-Carlton St. Thomas Hotel St. Thomas
The Ritz-Carlton, St. Thomas U.S. Virgin Islands
Great Bay Resort
St. Thomas Great Bay
Great Bay Resort
St. Thomas Great Bay
Resort St. Thomas Great Bay Resort St. Thomas
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Resort St. Thomas Great Bay Resort
St. Thomas Great Bay Resort St. Thomas
The Ritz Carlton St. Thomas
Great Bay
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Resort St. Thomas Great Bay Resort
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The Ritz Carlton St. Thomas
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The Ritz-Carlton, St. Thomas Resort St. Thomas

The Ritz-Carlton, St. Thomas Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 206 out of 357 reviews
Rating 8 - Good. 60 out of 357 reviews
Rating 6 - Okay. 44 out of 357 reviews
Rating 4 - Poor. 25 out of 357 reviews
Rating 2 - Terrible. 22 out of 357 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor service and only one restaurant option for dinner.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrew

Stayed 1 night in Sep 2024

8/10 Good

Renell

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was good and within the standard of Ritz Carlton
Stayed 1 night in Oct 2024

8/10 Good

Lakisha

Liked: Cleanliness, staff & service, property conditions & facilities
..
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful resort ❤️ highly recommend. The staff was amazing, like hands down the best service I've ever had on vacation.

2/10 Terrible

charles

Disliked: Amenities
We arrived Friday afternoon and we were so looking forward to seeing the facility. There was construction on the beach bar area, rocks in the beach so you couldn’t walk without shoes. Because of construction they only had one restaurant open that was restricted in times and menu. There were ants all over crawling into makeup brushes and personal items. We stayed only one night and left. Found a Weston that was brand new and beautiful. Charles Tomeo MD
Stayed 4 nights in Oct 2024

6/10 Okay

Shirley Lee

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms. Food is very mediocre.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kevin

Stayed 6 nights in Sep 2024

4/10 Poor

Brigette

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
This Ritz Carlton was much different than any other service wise.. it lacks a lot of good amenities
Stayed 4 nights in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful, very friendly and extremely helpful! Highly recommend an early September visit if you are looking for a relaxing and quiet vacation with amazing food and a gorgeous view.
Stayed 4 nights in Sep 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was very good and I understand it is the slow season but I think there should have been more food/restaurant options or possibly even offering reciprocity to some local restaurants to include transportation as I spent a fortune on taxis. Furthermore, the construction should have been done more quickly even if that meant closing for a short period of time or not having guest rooms so close to the construction noise. I also found it a bit contradictory giving free bottles of water in the room yet charging for water at the restaurant. I understand it is an island and everything costs more but for the prices you charge for the food; water should have been no charge. The hotel staff were excellent and always willing to assist as needed. I do look forward to staying there again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice property
Stayed 4 nights in Sep 2024

8/10 Good

Dawn

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

james douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the location is excellent for day trips to st john.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jamel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Beautiful resort!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Tiffany

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest services was exceptional, the property grounds were well maintained. Our stay was wonderful and extremely relaxing
Stayed 4 nights in Aug 2024

8/10 Good

eldar

Liked: Amenities
Good
Stayed 5 nights in May 2024

4/10 Poor

Richard

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

RAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, the beach, the pool, the food, the drinks, the coffee and the stuff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Linwood, Olive Branch

Stayed 5 nights in Jul 2024

8/10 Good

Lawrence

Travelled with partner
Nice hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Mike

Stayed 4 nights in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024