The Swan Hotel, Stafford, Staffordshire

4.0 star property

Choose dates to view prices

Photo gallery for The Swan Hotel, Stafford, Staffordshire

British cuisine
Bar (on property)
Interior
British cuisine
Courtyard

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
45 Greengate Street, Stafford, England, ST16 2JA
  • Stafford Gatehouse Theatre
    ‪3 min walk‬
  • Tenpin Ltd
    ‪11 min walk‬
  • Evans Park
    ‪12 min walk‬
  • Birmingham (BHX)
    ‪54 min drive‬

Room options

Deluxe Double Room

  • Sleeps 3
  • 1 Double Bed

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • Sleeps 3
  • 1 Double Bed

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

Superior Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

About this property

The Swan Hotel, Stafford, Staffordshire

Hotel in Stafford with restaurant and bar/lounge
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden and a front desk safe are on-site.
The Swan Hotel, Stafford, Staffordshire offers 31 accommodations with complimentary bottles of water and a hairdryer. Beds feature premium bedding. Cable televisions are provided. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

The Swan Hotel, Stafford, Staffordshire's great location gets high marks from our customers. During your stay, you're just a quick walk from St Chad's Church. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at The Swan Brasserie, a brasserie that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the central location and the overall condition of the property
  • Steps from St Chad's Church and Stafford Gatehouse Theatre
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Swan Hotel, Stafford, Staffordshire. Free self parking is available.

This 4-star Stafford hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
The Swan Brasserie – This brasserie specialises in British cuisine. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 6 to 13 for adults and GBP 2 to 7.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan Brasserie

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily until 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per stay.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 6.00 to 13.00 for adults and GBP 2.00 to 7.50 for children
  • Crib (infant bed) fee: GBP 10.0 per stay
  • Rollaway bed fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily until 11:00 PM.
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Stafford
Swan Stafford
The Swan Hotel
The Swan Hotel Stafford Staffordshire
The Swan Hotel, Stafford, Staffordshire Hotel
The Swan Hotel, Stafford, Staffordshire Stafford
The Swan Hotel, Stafford, Staffordshire Hotel Stafford

The Swan Hotel, Stafford, Staffordshire Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 591 out of 956 reviews
Rating 8 - Good. 265 out of 956 reviews
Rating 6 - Okay. 66 out of 956 reviews
Rating 4 - Poor. 23 out of 956 reviews
Rating 2 - Terrible. 11 out of 956 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious - a very big king size bed but there was no bedside lamp on one side. We could also hear noise from other rooms.
Stayed 1 night in Nov 2024

8/10 Good

Marcio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good hotel, and well localized. Clean and the staff very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Larraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and cosy ground floor plan Lift was out of order on my visit
Stayed 1 night in Nov 2024

4/10 Poor

Tom

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overpriced and clearly complacent
A tired room, small and hideously overpriced considering the condition.. It's been a few months since I've stayed here, in this time the hotel and overall experience has declined. The staff I dealt with were arguably rude, arrogant and opinionated. A real shame it used to be great!
Stayed 1 night in Nov 2024

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great but the lifts knot working and wife d
Stayed 1 night in Nov 2024

8/10 Good

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay would recommend
Stayed 1 night in Nov 2024

10/10 Excellent

DS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for Stafford
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Travelled with group
staff very friendly ideal location . would be good to have sockets nearer the bed
Stayed 2 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Ayshea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an absolutely amazing 1 night stay here. The staff are all so friendly, room was perfect and it is in such a great location. We dined at the restaurant in the evening and had breakfast to. Food was an amazing quality and tasted amazing. Would stay here again!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were very important with this hotel
Stayed 1 night in Nov 2024

8/10 Good

Howard

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Kelli, Northampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were really hard and uncomfortable, terrible nights sleep. Breakfast no items left had to keep askign them to refill. Hot food took a long time to come out.
Stayed 1 night in Oct 2024

8/10 Good

Mali

Stayed 3 nights in Oct 2024

6/10 Okay

Paul

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet seat is the wrong size and was very loose, making it uncomfortable to use. The room was on the small size. Other than everything was good. Very convenient location.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
We stay quite regularly at the Swan visiting family in Stafford . We find it quite good from service point of you and great location. However for the most part staff do not smile , maybe we are spoilt living in Ireland where staff in hotels are more friendly and the manager would at least acknowledge you particulalry as we are a repeat customer staying upwards of 4 nights at a time !There were a couple of exceptions including the night attendent & one /two bar staff . In terms of food quality the cooked food for breakfast is very good. Rooms are always clean & comfortable although little dated.
Stayed 3 nights in Oct 2024

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Room was fabulous, so comfortable and clean. Breakfast great choice, beautifully cooked. Just a shame staff were seldom on reception so we couldnt ring to book a relative in for dinner or reserve a table while away from the hotel. Let the service down as staff otherwise were all so helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Deborah

Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Stayed 1 night in Sep 2024

10/10 Excellent

john, erskine

Stayed 1 night in Sep 2024