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Hilton Garden Inn Norwalk

3.0 star property

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Photo gallery for Hilton Garden Inn Norwalk

Exterior
Terrace/patio
Lobby
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Parking included
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

Map
560 Main Ave, Norwalk, CT, 06851
  • Norwalk Hospital
    ‪5 min drive‬
  • Stepping Stones Museum for Children
    ‪5 min drive‬
  • Norwalk City Hall
    ‪6 min drive‬
  • Norwalk, CT (ORQ-Norwalk Heliport)
    ‪20 min walk‬

Room options

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room

In-room safe, desk, laptop workspace, iron/ironing board

Room

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room

In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room

In-room safe, desk, laptop workspace, iron/ironing board

Basic Room

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

EVEN Hotel Norwalk by IHG

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1006)
The price is CHF 135
for 1 room
includes taxes & fees
6 Mar - 7 Mar
EVEN Hotel Norwalk by IHG

About this property

Hilton Garden Inn Norwalk

Family-friendly hotel with 24-hour fitness centre and 24-hour front desk
This hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre.
Hilton Garden Inn Norwalk offers 170 air-conditioned accommodations with MP3 docking stations and video game consoles. 32-inch LCD televisions come with premium satellite channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary newspapers. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Norwalk. During your stay, you're just a quick walk from Caldor Shopping Center. Free WiFi in public areas, free self-parking and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Great American Grill
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes on foot from Caldor Shopping Center and a 4-minute drive from Wilton Historical Society
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hilton Garden Inn Norwalk offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a business centre, meeting rooms, and limo/town car service.

WiFi is free in public spaces. The family-friendly Hilton Garden Inn Norwalk also features multilingual staff, coffee/tea in common area, and complimentary newspapers in the lobby. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Norwalk hotel.

Great American Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay films
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Access code, staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Norwalk Hotel Norwalk
Hilton Garden Inn® Norwalk
Norwalk Hilton Garden Inn
Hilton Garden Inn® Norwalk Hotel
Hilton Norwalk
Hilton Garden Inn® Norwalk
Hilton Garden Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel
Hilton Garden Inn Norwalk Norwalk
Hilton Garden Inn Norwalk Hotel Norwalk

Hilton Garden Inn Norwalk Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 495 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 115 out of 1002 reviews
Rating 4 - Poor. 51 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Susan

Travelled with group
Liked: Staff & service
This was a nice place to stay for an overnight in the area. The shower was a flat walk in type with poor drainage so water flooded the bathroom floor. The adjustable hand held shower head kept slipping and wouldn’t stay put. Not a nice bathroom at all. The beds were comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Business traveller
Liked: Staff & service
Good Location, just a tired interior in the room
Stayed 1 night in Nov 2024

8/10 Good

Demetri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuesday Election night into early Wednesday around 2:30 in the morning inexplicably doors were repeatedly slammed. Wednesday night was quiet. My room #138 was for elderly and physically challenged. This was the second and very last time I will stay in that room. My view was in the rear of the building facing a concrete abutment.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter, Smithfield

Liked: Cleanliness, staff & service, property conditions & facilities
This was an exceptional hotel (as all of the Hilton Gardens appear to be from my experience.) The room was modern and the furniture comfortable and in working order. The bathroom was very up-to-date (very, very important) and the staff was beyond accommodating.
Stayed 1 night in Nov 2024

10/10 Excellent

kimbrali, mays landing

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the check in was quick and easy. the room and lobby were very clean and nice. the pool and hot tub were very clean and nice. better than i expected. i would def stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Stayed 1 night in Nov 2024

8/10 Good

EDWARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place limited dining choices
Stayed 2 nights in Nov 2024

4/10 Poor

Diana

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The wall heater, even when turned off, kept going on and off, making a loud noise when it did so. I could not fall asleep it was so distracting. Also, when o checked, I think the staff member was drunk. He was knocking things over and kept asking me for my credit card, which I had handed to him.
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and helpful staff
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and comfortable
Stayed 4 nights in Oct 2024

8/10 Good

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room never cleaned even though it indicated it would be cleaned every other day
Stayed 5 nights in Oct 2024

10/10 Excellent

Lorraine

Travelled with partner
This was a hotel convenient for a stay enroute to our trip to NY. Property was clean & staff were friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Paula Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and appealing will definitely come back to this hotel when I go back to Connecticut, clean pet friendly hotel that I ever visited It
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place give it an 8
Stayed 1 night in Nov 2024

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff, was really nice and professional.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Stayed 3 nights in Sep 2024

8/10 Good

KRISTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Judy

Travelled with family
Stayed 2 nights in Oct 2024

10/10 Excellent

christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt save and everything was clean! Friendly staff!!
Stayed 1 night in Oct 2024

4/10 Poor

jenifer

Liked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Truong, Braintree

Place was as advertised
Stayed 1 night in Sep 2024

10/10 Excellent

Thrasivoulos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property
Stayed 1 night in Jul 2024

6/10 Okay

Mohit

Location is acceptable but really needs a face lift. Very much run down property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charlene

Stayed 1 night in Oct 2024