Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Exterior
Bar (on property)
Free daily self-service breakfast
Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Breakfast included
  • Air conditioning

Explore the area

Map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • bet365 Stadium
    ‪6 min walk‬
  • Fenton Manor Sports Complex
    ‪4 min drive‬
  • Staffordshire University
    ‪7 min drive‬
  • Manchester (MAN)
    ‪54 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 10 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Holiday Inn Express Stoke On Trent by IHG

Hotel with free breakfast, near Fenton Manor Sports Complex
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-service breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and conference space.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with a hairdryer and an iron/ironing board. A pillow menu is available. 32-inch LED televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

This Stoke-on-Trent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Stoke On Trent by IHG. During your stay, you're just a quick walk from bet365 Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a meeting room and conference space
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Fenton Manor Sports Complex and a few minutes from Kings Hall
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 463 square feet (43 square metres) and includes conference space. The business-friendly Holiday Inn Express Stoke On Trent by IHG also features a vending machine, coffee/tea in common area, and a front desk safe. For a fee, parking is available.

This 3-star Stoke-on-Trent hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 6 per day)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 6 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1003 reviews
Rating 8 - Good. 335 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Iain

Stayed 1 night in Nov 2024

8/10 Good

Mrs Susan

Travelled with family and small children
Location was great Staff very friendly
Stayed 1 night in Nov 2024

6/10 Okay

Kirsty

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Parking was chargeable. The hotel was canny enough and breakfast was good although busy at times.
Stayed 2 nights in Nov 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Natsaha

Stayed 1 night in Oct 2024

2/10 Terrible

Galin

Stayed 1 night in Oct 2024

10/10 Excellent

Clare

Stayed 1 night in Jul 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
Room was very clean. The breakfast was excellent and the staff very friendly. To sum up our stay I would say superb value for money.
Stayed 2 nights in Oct 2024

10/10 Excellent

jen

Stayed 3 nights in Oct 2024

6/10 Okay

Clement

Stayed 2 nights in Oct 2024

6/10 Okay

Karl

Travelled with family
Liked: Cleanliness, property conditions & facilities
Sorry sir, the hotel is out of pillows.
We booked a family room. The sofa bed was like a metal rack and when we asked for more than one pillow (wafer thin) each we were told that the hotel had run out of pillows….. It didn’t look even half full. Also we were proudly presented with a piece of paper at check in telling us breakfast finished at 10…..went down at 9.30 to discover they had decided (presumably during the night?!) that it would finish at 9.30. Still I got to have a moist bread roll…which I suppose was at least an experience I’ve never had.
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Gavin

Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 3 nights in Oct 2024

8/10 Good

An Gee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 3 nights in Oct 2024

6/10 Okay

Philip

Travelled with family
A bit underwhelmed.
Fantastic and very helpful staff. However we asked for more pillows and were told they had a shortage so we had one pillow each which was far from comfortable. There were only two single sockets in the room which wasn’t great for a family. We paid a premium for a Saturday night so we were a bit disappointed overall.
Stayed 1 night in Oct 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay for a football match and the staff were super helpful getting an early check in before a 3pm kick off. Breakfast served and was fantastic! Look forward to next years away fixture and to stay here again.
Stayed 1 night in Oct 2024

8/10 Good

Kingsley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

jen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Kerrie

Travelled with family
Liked: Cleanliness, staff & service
Location good
No phone in the room to contact reception, found out the next morning we needed to scan a QR code to contact reception! Received a parking fine even though we registered our car (not the first time this has happened) Location was good. Beds wasn’t comfy and the sofa bed was positioned so we couldn’t access kettle facility
Stayed 1 night in Sep 2024