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3.7 out of 5

"Nothing unique about the property. Water supply to room poor, room not cleaned, made up or tea / coffee facilities replenished after first night stay. ... " More

By a verified traveller on Mon 30 Aug 2021

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Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room, Accessible (with wet room)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (Four Poster)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Stone House Hotel. During your stay, you'll be close to Hartland House Spa. Free WiFi in public areas, free self-parking and an indoor pool are available.

  • Free WiFi
  • Free self-parking
  • Enjoy garden views while dining at Garden Restuarant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a terrace, a fireplace at reception and coffee/tea in a common area
  • On-site recreation includes a gym and a sauna
  • 8 minutes by car from Trentham Monkey Forest and 8 minutes from Trentham Gardens

Stone House Hotel ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Stone House Hotel

Everyone (2) Couples (1)
3 out of 5
Nothing unique about the property. Water supply to room poor, room not cleaned, made up or tea / coffee facilities replenished after first night stay.

Posted by on 30 Aug 2021

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Comment from Hotel Management

22 Oct 2021 by AP

Thank you for your feedback. We will be addressing your concerns.

4 out of 5
All was very pleasant. Main issue was the water which fluctuated in temperature. The hot taps didn’t work at all at points.

Posted by on 9 Sep 2019

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Comment from Hotel Management

10 Sep 2019 by Matthew, Reception Manager

Dear Guest, Thank you for your review of our hotel. I will advise maintenance of the issues you encountered with the water. Best regards,

4 out of 5
Very comfortable stay. Friendly helpful staff. Nice leisure pool.

Posted by on 9 Dec 2018

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Comment from Hotel Management

11 Dec 2018 by Matthew, Reception Manager

Dear Guest, Thank you for your kind review of the hotel. Best regards, Matthew

Property Features

Stone House Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The eco-certified Stone House Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available. Smoking is allowed in designated areas at this 3-star Stone hotel.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Stone Station (2.6 km / 1.6 mi)
  • Parking: Free self parking

Room Amenities

Stone House Hotel offers 57 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Television
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.

Garden Restuarant – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. A children's menu is available.

Saffron- Authentic Indian – On-site family restaurant. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Stair-free path to entrance
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • Contactless check-in is available
  • No cots (infant beds) available
  • No lifts
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 15.95 for adults and from GBP 9.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Stone
  • Hotel Stone House
  • Stone Hotel
  • Stone House Hotel Staffordshire
  • Stone House Hotel
  • Stone House Hotel Hotel
  • Stone House Hotel Stone
  • Stone House Hotel Hotel Stone
  • Stone House Hotel Staffordshire

You should know

  • Pool access available from 8:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.