Renters beware - Property is not listed as described. We had a family of 19 staying - 2 ended not coming because there was nowhere for them to stay. We asked the host, Tom, if all cottages were remodeled. He replied with yes, all remodeled with TV's and bathrooms. When we arrived, 2 cottages were completely gutted - not livable. The other 2 cottages were semi complete. No running water or heat (temperatures were in the single digits). Tom had his property manager, Louie, put 2 space heaters in the cottages. The ones staying in the cottages ended up having to buy buckets to use the bathroom at night. Main house had broken windows, some doors that would not close, mouse droppings throughout the house, including couches, closets, cabinets, and drawers. Food debris was also in all the drawers. Some dishes that were put away were dirty with food stuck on them.When we first arrived, we contacted Tom and he told us he would make good and give us a fair refund, which we still haven't received yet. He then did not answer our calls or texts and then charged us a property damage fee. We are working with Vrbo to file a complaint and to try to get a reasonable refund. We have also sent pictures and messages of everything stated. Also, when Louie, the property manager, came to put the space heaters in the 2 semi completed cottages, he said that Tom does this all the time. He tells people these cottages are compete when they clearly are not.