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Best Western La Grande Hacienda

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western La Grande Hacienda

Restaurant
Reception
Property amenity
Lobby sitting area
Indoor pool

Reviews

7.6 out of 10

Good

Popular amenities

  • Pool
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Parking included

Explore the area

Map
1401 N 2nd Street, Cherokee, IA, 51012
  • Cherokee Regional Clinics
    16 min walk
  • Gillette Park
    2 min drive
  • Sanford Museum & Planetarium
    2 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking (Walk-in Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

About this property

Best Western La Grande Hacienda

Hotel in Cherokee with free breakfast and 24-hour front desk
This smoke-free hotel features an indoor pool, coffee/tea in a common area and a microwave in a common area. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and express check-in.
Best Western La Grande Hacienda offers 55 air-conditioned accommodations with free newspapers and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Cherokee hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Best Western La Grande Hacienda, you'll be within walking distance of Cherokee Regional Clinics. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and a terrace
  • Just a 2-minute drive from Cherokee Regional Clinics and a few minutes from Gillette Park
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite business centre. Free breakfast is served daily. An indoor pool, a terrace, and a vending machine are also featured at Best Western La Grande Hacienda. Free self parking is available.

This Cherokee hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6 AM to 9 AM and at the weekend from 7 AM to 10 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6 AM to 9 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 7 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per day
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western La Grande Hacienda
Best Western La Grande Hacienda Cherokee
Best Western La Grande Hacienda Hotel
Best Western La Grande Hacienda Hotel Cherokee
Best Western Cherokee
BEST WESTERN La Grande Hacienda Cherokee, Iowa
Cherokee Best Western
Best Western Grande Hacienda Hotel Cherokee
Best Western Grande Hacienda Hotel
Best Western Grande Hacienda Cherokee
Best Western Grande Hacienda
Best Grande Hacienda Cherokee
Best Western La Grande Hacienda Hotel
Best Western La Grande Hacienda Cherokee
Best Western La Grande Hacienda Hotel Cherokee

Best Western La Grande Hacienda Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 98 out of 301 reviews" "
Rating 8 - Good. 100 out of 301 reviews" "
Rating 6 - Okay. 53 out of 301 reviews" "
Rating 4 - Poor. 23 out of 301 reviews" "
Rating 2 - Terrible. 27 out of 301 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful with all of our concerns and questions!!!! Thanks 🙏
Stayed 3 nights in Sep 2024

10/10 Excellent

Barb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too bad the beautiful pool was not open. They are having trouble finding compatible parts for an old pump. We all know about those kinds of issues.
Stayed 1 night in Sep 2024

2/10 Terrible

stephanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very dirty
Stayed 1 night in May 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were nice and frendly
Stayed 1 night in Aug 2024

10/10 Excellent

Fredrick

Travelled with family
Liked: Staff & service, property conditions & facilities
Location worked for our needs perfectly.
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We chose this hotel because it had an indoor pool. Unfortunately, it was not open. The water was dark green so it looks like it has been closed for quite some time.
Stayed 1 night in Aug 2024

6/10 Okay

Chad

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Shower was dirty when we checked in and room smelled rotten. Pool was out of order.
Stayed 2 nights in Jul 2024

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room booked and there was none available. I had to find other lodging that night.
Stayed 1 night in Jul 2024

6/10 Okay

Renee A.

Travelled with family and small children
Pool was not working, carpet between beds was wet, carpet was dirty- my white socks were filthy, room smelled very musty.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Staff was friendly. Room was basic but clean. Pool was under renovation and not open. No laundry facilities but there is a 24 hour laundromat a block away.
Stayed 1 night in Jul 2024

2/10 Terrible

Rhonda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ruby

Liked: Staff & service, property conditions & facilities
Stayed 14 nights in Jun 2024

10/10 Excellent

MICHAEL

Stayed 1 night in Jun 2024

10/10 Excellent

MICHAEL

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
It clean and affordable.
Stayed 1 night in Jun 2024

8/10 Good

Richard

Travelled with partner
The pool still isn’t open after two years. Little things in the room were irksome. There was only decaf coffee in the room, and a quarter of a roll of toilet paper with no spare. But it was relatively clean, the beds were comfortable. Good Mexican food next door.
Stayed 1 night in Jun 2024

10/10 Excellent

Jean

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Handy
Stayed 1 night in May 2024

10/10 Excellent

barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good clean and breakfast was good.
Stayed 3 nights in May 2024

2/10 Terrible

Marc

Travelled with family
Disliked: Staff & service, property conditions & facilities
Bit run down, Pool closed for a year!
I waited to give this review. To get this right in my head. I don't like giving bad reviews. Booked this hotel even though out of the way (40 miles each) Because it said it had a pool on this website, Expedia and their corporate website. Upon getting there we find out the pool has been closed for a year due to broken pipes. The clerk insisted that the website said that. But my wife and I could not find it anywhere. Tired and frustrated we got our room, And just wanted to rest after 452 miles of driving. The carpets in the hallways and room were dirty. The room smelled musty. The breakfast was was the least appetizing of all the hotels we stayed not bad, just not good. I hate to give that report but of the 8 hotels we stayed in on our 3,000 mile trip this was the worst.
Stayed 1 night in May 2024

4/10 Poor

Edgar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pool is broken…. Locals said for over a year. Definitely should have been told this! Bathtub didn’t hold water. Dirt was dropping from ceiling fan. Did have a nice breakfast and nice employees
Stayed 2 nights in May 2024

4/10 Poor

Tyler

Travelled with family
Disliked: Staff & service
Disappointed!
I specifically picked this hotel as my kids wanted to have a pool. At check in i had to ask what the hours of the pool were. The guy at this point mentioned that the pool was under construction. When booking this there was no indication that this was happening. My 4 and 13 year children were very disappointed in this. Had i known i would have never booked this hotel…please notate this when booking to make sure no other families fall thru on promises to their children.
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dim and grim
It had bed bugs. The hallways were dim, as if we were travelling through caves. The breakfast was powdered eggs.
Stayed 1 night in Apr 2024

10/10 Excellent

Sandy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024