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4.3 out of 5

"The hotel is beter than its star rating, I feel. Although the furnishings are a little tired, the rooms are comfortable, and the restaurant is good. ... " More

By a verified traveller on Thu 07 Dec 2017

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Standard Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Single Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Double or Twin Room, 1 Double or 2 Single Beds, Accessible (Part Accessible)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Double or Twin Room, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Caladh Inn. During your stay, you're just a quick walk from Museum Nan Eilean. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Free self-parking
  • Enjoy British cuisine while dining at Eleven
  • Amenities include a business centre, meeting rooms and conference space
  • Steps from Museum Nan Eilean and 5 minutes on foot from Stornoway Lewis Ferry Terminal
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Caladh Inn ratings based on 4 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Caladh Inn

Everyone (2) Couples (2)
4 out of 5

Central

The hotel is beter than its star rating, I feel. Although the furnishings are a little tired, the rooms are comfortable, and the restaurant is good. Very good value. My go to hotle in Stornoway.

Posted by on 7 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by Caladh Inn Team

Thank you for your feedback. We are delighted you enjoyed your stay.

5 out of 5

Very central.

Excellent weekend. Friendly Staff and good food. Will book again for next visit.

Posted by on 15 Nov 2017

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Comment from Hotel Management

12 Dec 2017 by Caladh Inn Team

Thank you for your comments.

3 out of 5
Hat bessere Zeiten gesehen und ist heruntergekommen. Es wurde zwar viel gebastelt, aber das meist unprofessionell. Eine der Matratzen im Zimmer war fast unbenutzbar aufgrund des verschlissenen Federkerns. Als Übernachtungshotel gerade akzeptabel, nicht mehr und nicht weniger.

Posted by on 11 Oct 2019

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Comment from Hotel Management

22 Oct 2019 by The Caladh Inn Team

Whilst we endeavour to ensure our guests have a happy and comfortable stay we are disappointed to learn you were not happy with yours. I wonder if you brought your issue to the attention of our reception team whilst you were here as we would have happily made you more comfortable.

5 out of 5

Siisti ja ystävällinen

Pros: Hyvä sijainti, mukava henkilöstö.
Location: Lähellä satamaa ja keskustaa.
Hyvällä paikalla lähellä satamaa ja hienoa linnaa museoineen.

Posted by on 3 May 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms. Public spaces have free WiFi. The business-friendly Caladh Inn also features dry cleaning/laundry services, room service (during limited hours), and a lift. Self parking is free. This 3-star Stornoway hotel is smoke free.

  • 1 building
  • 67 guestrooms or units
  • 3 levels
  • Conference rooms
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Pool or billiards table
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Caladh Inn offers 67 accommodations with coffee/tea makers. Digital televisions are provided. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board available
  • Desk

Food & Drink

Eleven – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests travelling with a service animal must contact the property prior to arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: GBP 15 per pet, per day
  • Only dogs and cats are allowed
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staffed front desk
  • No cots (infant beds) available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Caladh
  • Caladh Inn
  • Caladh Inn Stornoway
  • Caladh Stornoway
  • Caladh Hotel Stornoway
  • Caladh Inn Stornoway, Scotland
  • Caladh Inn Hotel
  • Caladh Inn Stornoway
  • Caladh Inn Hotel Stornoway

National Rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.