Hotel in Stornoway with 24-hour front desk and restaurant
A restaurant, a bar/lounge and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour front desk.
The Royal Hotel offers 26 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us that they can't get enough of the helpful staff at The Royal Hotel. During your stay, you're just a quick walk from Lewis Loom Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Services include dry cleaning/laundry and luggage storage
Steps from Lewis Loom Centre and An Lanntair
Dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The Royal Hotel also features dry cleaning/laundry services and room service (during limited hours).
This 3-star Stornoway hotel is smoke free.
The Boatshed – This restaurant serves breakfast, lunch and dinner. A children's menu is available. Reservations are required.
HS-1 Cafe Bar – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
A bar/lounge
A restaurant
Restaurants on site
HS-1 Cafe Bar
The Boatshed
Conveniences
24-hour front desk
Luggage storage
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Guests travelling with a service animal must contact the property prior to arrival.
Renovations and closures
The property is closed between 28 December and 10 January.
Access methods
Staffed front desk
Pets
Pets: GBP 15 per pet, per day
Only dogs are allowed
Food and water bowls are available
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: GBP 15 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
National rating
This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.
Property is also known as
Royal Hotel Stornoway
Royal Stornoway
The Royal Hotel Hotel
The Royal Hotel Stornoway
The Royal Hotel Hotel Stornoway
The Royal Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely property, conveniently located at the lovely harbour. Gorgeous views and wonderful staff. Many dining options around, but the restaurant in the hotel is fantastic! They even had vegan sticky toffee pudding for my travel partner!
Clean, comfortable and conveniently located for early morning ferry. Enjoyed a wonderful dinner at the Boatshed restaurant, which is connected to the hotel.
The staff was great, and location in central Stornoway. Beds comfortable, not the hard mattresses so common. Two improvements: more plugs for recharging (including USB) and better water pressure for the shower.
The Royal is a great place for one night stop over in Stornoway. Gordon, who works at the front desk, was lovely. The staff in the dining room were both kind and professional. Diner in the
hotel restaurant was superb. Bravo! And thank you!
Great stay well looked after will definitely be back could not fault anything
Anne-marie
Stayed 2 nights in Apr 2024
2/10 Terrible
Lawrence
16 Apr 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Would not return.
Rooms were nice. Cafe was nice. Some staff were nice. Would choose another option next visit to the Isle. Better options.
Lawrence
Stayed 3 nights in Apr 2024
6/10 Okay
Matt
Business traveller
2 Apr 2024
Liked: Cleanliness
Disliked: Staff & service
Mixed opinions
Great welcome from the team only to be disappointed come morning. I was told continental breakfast started at 05.30 and this was perfect for me so I could grab something quick on my way out the door only to find the place in darkness and the staff member asleep on a sofa in the restaurant. Not a great end to my stay.
This was our first time on Lewis and The Royal was an excellent base to explore the Isles of Lewis and Harris. The staff were friendly, the food superb and the room had everything we needed. Would use again.