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Hotel Arok

3.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Arok

Premium bedding, in-room safe, desk, soundproofing
Front of property – evening/night
View from property
Lobby lounge
Sauna

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
7- 8 Place de la gare, Strasbourg, Bas-Rhin, 67000
  • Train Station Square
    1 min walk
  • Strasbourg Museum of Modern and Contemporary Art
    6 min walk
  • Vauban Dam
    7 min walk
  • Strasbourg (SXB-Strasbourg Intl.)
    19 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, in-room safe, desk, soundproofing

Superior Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Twin Room

Premium bedding, in-room safe, desk, soundproofing

Luxury Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, in-room safe, desk, soundproofing

Luxury Double Room

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, soundproofing

Superior Double Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, desk, soundproofing

Standard Double Room

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Arok

Hotel with a fitness centre, steps from Train Station Square
Along with a fitness centre, this smoke-free hotel has a bar/lounge and a sauna. WiFi in public areas is free. Other amenities include a coffee shop/cafe, dry cleaning and a 24-hour front desk.
Hotel Arok offers 58 air-conditioned accommodations with a safe and free newspapers. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include complimentary toiletries and hairdryers. This Strasbourg hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel Arok. During your stay, you're just a quick walk from Train Station Square. You'll find features such as free WiFi in public areas, plus a gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • On-site recreation includes a gym and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Train Station Square and 14 minutes on foot from Strasbourg Christmas Market
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Arok offers its guests a sauna and a fitness centre. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a terrace, and an arcade/games room are also featured at Hotel Arok.

This 3-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 20 per day); discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Arcade/game room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 80-inch flat-screen TV

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.87 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 10 for children
  • Nearby parking fee: EUR 20 per day (656 ft away)
  • Pet fee: EUR 18 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

HOTEL AROK Strasbourg
HOTEL AROK Hotel
HOTEL AROK Strasbourg
HOTEL AROK Hotel Strasbourg
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
HOTEL AROK Strasbourg
AROK Strasbourg
AROK
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
HOTEL AROK Strasbourg
AROK Strasbourg
Hotel HOTEL AROK Strasbourg
Strasbourg HOTEL AROK Hotel
Hotel HOTEL AROK
AROK

Hotel Arok Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 994 reviews" "
Rating 8 - Good. 265 out of 994 reviews" "
Rating 6 - Okay. 36 out of 994 reviews" "
Rating 4 - Poor. 14 out of 994 reviews" "
Rating 2 - Terrible. 9 out of 994 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

amratpal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

boon teck

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower had no walls so water went everywhere
Dated dilapidated hotel, shower had no walls or door and water went everywhere. Disgusting and unclean environment
Stayed 3 nights in Jul 2024

10/10 Excellent

Cathrine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well decorated hotel. Very clean. Quiet room with air conditioning although a bit small. Very friendly , helpful staff, nothing too much trouble. Would love to stay again but in a bigger room
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Coffee and cold water always available in the lobby.
Stayed 3 nights in Jul 2024

10/10 Excellent

Leonid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kyung Hae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Minglin, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very cute and clean. Nice breakfast and has everything we needed.
Stayed 2 nights in Jun 2024

10/10 Excellent

Dragos, Bucharest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient, has a gym, close by the railway station and old city
Stayed 2 nights in Jun 2024

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very comfortable hotel. Newly renovated and very close to both train station and old town centre. Precinct felt both vibrant and safe with many cafes and restaurants very nearby. Hotel had many nice touches including very nice breakfast and free coffee and tea station available at all times with croissants free to snack on. Extremely happy with this hotel and would definitely recommend.
Stayed 2 nights in Jun 2024

6/10 Okay

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well located with friendly staff, looks comfortable on the surface until the 2 bakery’s start baking at 2:30am. Noise and smell continues to atleast 9am in the morning. You would think that fresh pastry’s and bread cooking would be a nice smell. Well this definitely wasn’t. First morning I think one of the beakers burnt a batch of something and the smell would not leave the room. When staying in hotels, I need to sleep with the window open and aircon turned off. In 2 days I got a total of 5hours and 42 mins sleep. The noise outside the window is not only the 2 bakery stores also locals talking out loud and locals recycling their glass bottles at 12am. I’d sent an email before my stay requesting a quote room and this is what I got. Very little sleep making my stay in Strasbourg less enjoyable. If you’re a light sleeper who sleeps with windows open this hotel is not for you. Shower water pressure, well there isn’t any. Hope this reviews helps you make informed decision.
Stayed 1 night in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Strasbourg!
Hotel Arok is perfectly situated across a park from the train station and you can easily walk or catch an Uber to the main sights of Strasbourg. The staff was fantastic and offered up many recommendations for restaurants nearby or worth the walk. They have a nice little bar onsite for relaxing and enjoying a beverage.
Stayed 5 nights in May 2024

10/10 Excellent

Andrea

Stayed 1 night in May 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern hotel with quirky artwork
Hotel is centrally located, near the train station and within walking distance of Petite France. Hotel is well equipped with free tea and coffee, snacks in reception. Lounge is well fitted with table football and library. Rooms modern, with films and music streaming included. Artwork throughout of Ms Arok.
Stayed 2 nights in May 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Diverse City
Yet another perfect location close to the railway, restaurant s and action part of town
Stayed 3 nights in May 2024

10/10 Excellent

Yelena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Carl S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, convenient spot near the Gare
Enjoyed the stay and visit to Strasbourg. Convenient location across from the Gare to access trains and trams. Wasn’t sure about the hotel on booking but happy with the choice. Staff is great, especially Anna at the front desk who helped with recommendations for dining and sightseeing. Accommodations seem recently updated and rooms were comfortable and quiet. Would definitely stay again if visiting Strasbourg.
Outside Arok
Bedroom area
Open “closet”
Large bathroom
Stayed 5 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay extremely convenient to the train station and transit. Close to city center and busy area… but quite and not bothered by noise at night
Stayed 4 nights in May 2024

10/10 Excellent

Grace

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an affordable and convenient location. Nice breakfast and staff.
Stayed 1 night in May 2024

10/10 Excellent

Minghui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to everything. Good service, very clean.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven, Gwynn Oak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely staff. Convenient to train station and easy walk to all of the major sights in Strasbourg.
Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Decent stay
First the positives about this hotel: it is decorated nicely, it’s right opposite the train station and walking distance to all the town attractions, and has 24 hour reception and luggage storage. I arrived earlier than planned and was able to check in early for an extra cost. However, it was a very hot day and the aircon in the room did not work. It was a very uncomfortable night even with the windows open. The wash basin for the bathroom was INSIDE the room. It’s misleading advertising because not a single photo of the hotel shows this type of bathroom with a tiny shower in the corner and having to brush your teeth right in front of the bed. It might be fine for some people but I found it off putting and would have liked to have this information so I could make an informed choice before the booking. The sink was very small and the tap angle meant that there was water splashing on the bedroom floor. A poor design. I stayed for one night so can’t comment on turn up service. The hotel needs to update its photos.
Stayed 1 night in Apr 2024

10/10 Excellent

Amali

Stayed 3 nights in Apr 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Stayed for two nights, fabulous hotel, good location, good WiFi with BBC channel TV so my husband was pleased to watch the rugby! Complimentary drinks and nibbles were such a lovely touch and the breakfast was delicious. Would highly recommend!
Stayed 2 nights in Mar 2024