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Novotel Strasbourg Centre Halles

4.0 star property

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Photo gallery for Novotel Strasbourg Centre Halles

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Interior
Superior Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains
Classic Room, 1 Double Bed with Sofa bed | City view
Superior Room, 1 Queen Bed with Sofa bed | City view

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
4 Quai Kléber, Strasbourg, Bas-Rhin, 67000
  • Train Station Square
    ‪8 min walk‬
  • Strasbourg Christmas Market
    ‪9 min walk‬
  • Strasbourg Cathedral
    ‪11 min walk‬
  • Strasbourg (SXB-Strasbourg Intl.)
    ‪15 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout curtains

Classic Room, 1 Double Bed with Sofa bed

  • Canal view
  • 25 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Single Beds

  • City view
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Double Bed

  • Canal view
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

  • City view
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Strasbourg - Centre by IHG

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (1000)
The price is CHF 123
for 1 room
includes taxes & fees
22 May - 23 May
Holiday Inn Express Strasbourg - Centre by IHG

About this property

Novotel Strasbourg Centre Halles

Family-friendly hotel connected to a shopping centre in Strasbourg with a 24-hour front desk
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
Novotel Strasbourg Centre Halles offers 98 air-conditioned accommodations with laptop-compatible safes and free newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Novotel Strasbourg Centre Halles, you're connected to a shopping centre and just a quick walk from Train Station Square. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at ICI ET LA -RESTAURANT-BAR
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • Within a 10-minute walk of Train Station Square and Strasbourg Christmas Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1722 square feet (160 square metres) and includes conference space. A library, multilingual staff, and coffee/tea in common area are also featured at the family-friendly Novotel Strasbourg Centre Halles. Parking is available for a fee.

This 4-star Strasbourg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.
ICI ET LA -RESTAURANT-BAR – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 21 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • ICI ET LA -RESTAURANT-BAR

Things to do

  • Library
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,722 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (198 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (75 centimetre high)

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: EUR 50 per person, per night
  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.5 per person
  • Self-parking fee: EUR 21.00 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Strasbourg Centre Halles Hotel
Novotel Strasbourg Halles
Novotel Halles Hotel Strasbourg Centre
Novotel Strasbourg Centre
Novotel Strasbourg Centre Halles
Strasbourg Centre Halles
Accor Strasbourg Centre Halles
Novotel Strasbourg Centre Halles Hotel Strasbourg
Strasbourg Novotel
Novotel Strasbourg Centre Halles Hotel
Novotel Strasbourg Centre Halles Strasbourg
Novotel Strasbourg Centre Halles Hotel Strasbourg

Novotel Strasbourg Centre Halles Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 337 out of 948 reviews
Rating 8 - Good. 418 out of 948 reviews
Rating 6 - Okay. 142 out of 948 reviews
Rating 4 - Poor. 36 out of 948 reviews
Rating 2 - Terrible. 15 out of 948 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent and I would definitely choose a Novotel in the future.
Stayed 4 nights in Apr 2025

4/10 Poor

Donna

Liked: Cleanliness, property conditions & facilities, room comfort

DO NOT STAY HERE

While I thought I was booking a hotel in a quiet area I was extremely disappointed!! It’s NOT in a quiet area. It’s adjacent to a shopping mall…. A very busy mall. We arrived on a Saturday. The hotel advertised parking. It’s not just for the hotel. It’s for the public. We had to park 1/2 mile away. Just even I though it couldn’t get any worse it did! There is a nightclub at street level below the hotel. The noise was extremely loud and we were on the 8th floor. Several dozen people were outside yelling and laughing until FIVE AM!!! We did not sleep much! The only positive from this experience was the room was very nice.
Stayed 1 night in Apr 2025

8/10 Good

Selen

Travelled with family, Travelled with group
Great location. The rest of the experience with the property was okay, no value-add.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed

Reception, staff, ground floor, restaurant, breakfast and breakfast area were all excellent. The upper floors and rooms were fine. Convenient location, it was exactly what we were looking for, for an overnight stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Addison

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location and close to the shopping area. I would at to the website instructions on where to park.
Stayed 1 night in Feb 2025

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service

Christmas Market Stay

Stayed to visit the Christmas Market as part of a longer holiday. Hotel location is great, reception area is excellent and breakfast was very good. Bedrooms are very tired and in need of redecorating. Bed not very comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and kid friendly!
Stayed 1 night in Dec 2024

2/10 Terrible

keith

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend at all this property We arrived at the lobby inside the hotel to do the check in, we tried to modify the reservation to leave one day early and they did not help with that they said u have to change the reservation through expedia otherwise they cant change anything ( my booking was pay at the hotel) Having this discussion my husband turn to get the documents from the backpack and noticed the bag pack was missing. I told them to call the police, because we were robbed right there at the reception of the hotel doing the check in. The police arrived, we activated the apple tag and the find my iPad and we could track in real time the bag, 5 hours after the bag appeared with the documents, but no money ( we had a lot of cash in euros to pay for hotel trains etc), no iPad, no valuables. Hlwe had to go to the police station fill the report press charges etc. In all this time while we were dealing with this, the hotel never even offer a bottle of water, not even a snack to my daughter, not a discount, they just were saying is not the hotel responsibility. We were 4 people traveling my husband my daughter and my . mother. I spoke to a friend who is a lawyer and told me the hotel has responsibility from the moment you enter the common areas of the hotel, and they should have an insurance to respond for this events. They will listen from my lawyers. Don’t go to Strasbourg is not as the advertise it. And this hotel the worst of my life
Stayed 3 nights in Dec 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

6/10 Okay

Kasia

Very small room but close to center for sight seeing. Parking was confusing since part of the big shopping center.
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Rooms were a bit dated with pebble dash walls but otherwise a brilliant room and the communal areas decorated lovely for Christmas
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

10/10 Excellent

Carla, paris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

farhad

Stayed 3 nights in Aug 2024

4/10 Poor

Helene, Fort Lauderdake

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very nice hotel but I was very disappointed as no wifi for most of my stay and I needed to work. The staff were not interested to help! I would not stay at this hotel if you need wifi.
Stayed 1 night in Sep 2024

8/10 Good

Jose, Toa Alta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in good spot. Direct access to a mall. Parking spots too small for bigger cars.
Stayed 2 nights in Jul 2024

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ozgur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thnak you.
Stayed 4 nights in Jul 2024

6/10 Okay

Sasa

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness

Not as clean as it should be

Stayed 1 night in Aug 2024

6/10 Okay

Nathan

Travelled with family
Liked: Staff & service
The hotel was very outdated (with the exception of the reception area) for a 4 star hotel. No water, no toiletries, stain on carpets, and average breakfast. The one good thing about this hotel is the location, you can walk to most touristic areas.
Stayed 1 night in Aug 2024

8/10 Good

Heriberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great service, new carpet needed
Stayed 2 nights in Jul 2024

8/10 Good

Ron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to old parts of Strasbourgh
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Globe trotteur

Hôtel au centre de la ville tout se fait à pied pratique pour des escapades en train. Le petit déjeuner est excellent.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 1 night in Jul 2024